Organizations continue to regularly switch ITSM solutions, every 3-6 years according to industry analysts. It’s an unfortunate, unwanted, and expensive technology-investment cycle that needs to be broken by organizations.
Watch our webinar with renowned ITSM analyst, Stephen Mann, as he reveals what you should be focusing on in order to make the right ITSM-tool investment decision.
- Understand common issues that organizations encounter with ITSM selection, investment & use
- Get industry statistics on how ITSM requirements are changing
- Review ITSM selection & implementation issues that can hold organizations back
- Free 7-point checklist, with associated best-practice tips, for investing in a new ITSM tool that will improve your IT service delivery & support
- See first-hand how it all works on a real ITSM solution