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VictorOps

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  • VictorOps & Raygun: A Stunning Integration VictorOps & Raygun: A Stunning Integration Garrett Dawson Recorded: Mar 22 2016 18 mins
    Join Raygun and VictorOps as we dive into how our integration can make you better at your job. Whether it’s finding that bug before your customers or being able to ACK from your mobile phone, the combined features of our products ensure that you can collaborate remotely and get the context necessary to make quick decisions during a firefight.
  • The State of On-call 2015: Is it getting better? The State of On-call 2015: Is it getting better? Todd Vernon, CEO, VictorOps Recorded: Dec 16 2015 46 mins
    What's happening with on-call? We asked over 500 people to tell us what tools they're using and how they're dealing with the on-call process. And boy did they respond!

    In this webinar, we'll talk about what changes we've seen in the survey data since last year, what challenges still remain and what topics are emerging as trending for 2016. Join us to see how you stack up against others!
  • The State of On-call 2015: Is it getting better? The State of On-call 2015: Is it getting better? Todd Vernon, CEO, VictorOps Recorded: Dec 9 2015 46 mins
    What's happening with on-call? We asked over 500 people to tell us what tools they're using and how they're dealing with the on-call process. And boy did they respond!

    In this webinar, we'll talk about what changes we've seen in the survey data since last year, what challenges still remain and what topics are emerging as trending for 2016. Join us to see how you stack up against others!
  • ChatOps: The New Interface of DevOps ChatOps: The New Interface of DevOps Jason Hand, DevOps Evangelist at VictorOps Recorded: Nov 9 2015 52 mins
    The teams and organizations that are leading the DevOps movement have turned to their chat client to provide a new interface. By moving tools and command line functionality into chat, it's possible to create greater situational awareness and increase tribal knowledge. In this presentation, the audience will learn about the basics of ChatOps, its origins, and how teams who have fully adopted DevOps best practices are using it to deliver high-quality software quickly, deploy infrastructure safely, and manage incidents more efficiently than ever before.
  • Tips & Tricks to Reduce TTR for the Next Incident Tips & Tricks to Reduce TTR for the Next Incident Jason Hand, DevOps Evangelist, VictorOps Recorded: Oct 27 2015 31 mins
    Resolving an incident can be a complex process that takes a lot of time and many people. According to the 2014 State of On-Call Report, most teams report that it takes 10-30 minutes to resolve an incident and on average, 5 people are needed to help with resolution.

    But it doesn’t have to be that way. In this webinar, Jason Hand will present best practices and tips for surviving every stage of the firefight - from when an alert comes in to pulling reports after it’s over. Join us to see how we do it at VictorOps.
  • DevOps Culture Shift: Expanding On-Call Responsibilities DevOps Culture Shift: Expanding On-Call Responsibilities Todd Vernon, VictorOps Founder & CEO Recorded: Sep 16 2015 54 mins
    “I just write the code and throw it over the wall. It’s up to Ops to make it work” -- when Devs care only about coding, Ops and customers suffer.

    “It’s not my job to test code. If there’s a problem, talk to QA.” -- when Ops care only about stability, innovation and customers suffer.

    DevOps represents cultural change. Whether it’s the change of resistant engineers that don’t want to be on-call or the change of Operations teams to have more empathy towards their counterparts writing code, to the willingness of executives to embrace a culture of automation, measurement and sharing. Organizations must overcome the culture war to be able to approach the agility and productivity that organizations following a DevOps model gain. The faster they can get there, the faster these organizations can take the competitive edge away from traditional enterprises.

    In this webinar, featuring guest Forrester Research principal analyst Kurt Bittner, we will look at:
    - The current state of organizations - a separation of Devs and Ops
    - The how of DevOps - DevOps is a culture, not a product
    - The benefits of DevOps - happier customers

    As part of our panel discussion, we will answer the following questions to help you get started building a DevOps culture within your organization:
    - Why change the status quo?
    - How do I align two disparate groups?
    - How do I remove the obstacles that separate Dev and Ops teams?
    - Will customers see a difference if devs are on call?
    - Can IT start to think differently?
  • How post-mortems can close the loop on IT metrics How post-mortems can close the loop on IT metrics Jason Hand, DevOps evangelist at VictorOps Recorded: Aug 19 2015 35 mins
    In today’s modern infrastructure, it’s imperative to have situational knowledge about what’s going on...the good, the bad, everything. The DevOps movement has taught us that monitoring is a key component of adopting the best practices of highly efficient software delivery teams. These metrics are not only useful as context during incident management but also to analyze once an outage has been resolved.
  • Real World ChatOps Real World ChatOps Jason Hand, DevOps Evangelist, VictorOps and Michael Ansel, Box Recorded: Jun 25 2015 34 mins
    Join Jason and Michael Ansel, from Box, as they explain what ChatOps is and how it can help different teams in your organization. You'll learn tips to get started, tools needed and emerging best practices around the topic.
  • DevOps Culture Shift: Expanding On-Call Responsibilities DevOps Culture Shift: Expanding On-Call Responsibilities Todd Vernon, VictorOps Founder & CEO Recorded: May 27 2015 54 mins
    “I just write the code and throw it over the wall. It’s up to Ops to make it work” -- when Devs care only about coding, Ops and customers suffer.

    “It’s not my job to test code. If there’s a problem, talk to QA.” -- when Ops care only about stability, innovation and customers suffer.

    DevOps represents cultural change. Whether it’s the change of resistant engineers that don’t want to be on-call or the change of Operations teams to have more empathy towards their counterparts writing code, to the willingness of executives to embrace a culture of automation, measurement and sharing. Organizations must overcome the culture war to be able to approach the agility and productivity that organizations following a DevOps model gain. The faster they can get there, the faster these organizations can take the competitive edge away from traditional enterprises.

    In this webinar, featuring guest Forrester Research principal analyst Kurt Bittner, we will look at:
    - The current state of organizations - a separation of Devs and Ops
    - The how of DevOps - DevOps is a culture, not a product
    - The benefits of DevOps - happier customers

    As part of our panel discussion, we will answer the following questions to help you get started building a DevOps culture within your organization:
    - Why change the status quo?
    - How do I align two disparate groups?
    - How do I remove the obstacles that separate Dev and Ops teams?
    - Will customers see a difference if devs are on call?
    - Can IT start to think differently?
  • How a Control Call can Improve Incident Management How a Control Call can Improve Incident Management Joni Klippert, VP Product, VictorOps Recorded: May 13 2015 20 mins
    Join our VP of Product, Joni Klippert and our Operations Support Specialist, Nate Grieb as they explain why the new VictorOps feature, the Control Call, is a game changer for on-call.

    In this launch webinar, you will hear why we built this feature, understand how exactly this feature addresses some of the common challenges of being on-call, see a comprehensive demo of the feature and learn about best practices surrounding a Control Call.