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Aspire Systems

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  • Why your Digital CX Story is Incomplete without Architecture Modernization? Why your Digital CX Story is Incomplete without Architecture Modernization? Prakash Nagaswamy-Chief Architect, Sridhar Prabhakar-Sr Technical Consultant Recorded: Nov 17 2016 53 mins
    In this webinar we will look at how architecture modernization brings software agility and influences the way software engages with the customer and provides superior digital experience. We will also look at a sample modern architecture blue print.

    Join the webinar to gain practitioners’ view on:
    •The various aspects of architecture that affects Digital CX
    •Modernization Considerations for Digital CX :DevOps, Software Architecture, Data Storage, Security Architecture, Content Delivery & Multi-tenancy
    •Technology Suggestions
    •Architecture Modernization Approaches
    •Incremental Approach - A Case Scenario
    •A Sample Digital Architecture Blueprint
    P.S: If the timing doesn’t suit you, register anyway and you will get a recorded copy
  • Why is CONSUMER Analytics not working for you? Why is CONSUMER Analytics not working for you? Jayakanthan Chidambaram, Practice Head - Analytics & Adarsh Nellika, Principal Solutions Architect Recorded: Oct 27 2016 29 mins
    Ease and Multitude of information to consumers leads to evolving patterns. Now, Businesses need to change far more frequently. Ability of moulding your ecosystem to adapt the constant change is primordial for survival. Mere flashy data dashboards will not suffice.

    Businesses need a plethora of analytics solutions well-integrated with legacy systems. A good Consumer analytics solution will enable faster turnaround in decision implementing and getting the most out of the complex Consumer Engagement. Is your consumer analytics good enough for combating change?

    Join this webinar to learn more about:

    1. Why you should align Business goals with Customer Analytics?
    2. How to improve Customer Experience?
    3. Leverage value from Customer Data
    4. Understanding Customer Life-cycle analytics
    5. Use-cases of successfully implemented Customer Analytics
  • Getting in sync with ServiceNow Helsinki Getting in sync with ServiceNow Helsinki Jade Schneider, Sr. Solution Consultant – ServiceNow, Ravi Rajamani, Senior ServiceNow Consultant, Aspire Systems, Recorded: Oct 20 2016 56 mins
    Join this Webinar to learn everything you need to know about ServiceNow® upgrades, release cycle, how to upgrade to the latest versions, and benefits of upgrading. ServiceNow releases newer versions to deliver exciting new features to help its users quickly address problems in IT Service Management, IT Operations Management, Business Management, Application Development, Security Operations, and so on.

    Aspire Systems, ServiceNow registered solutions partner, is hosting this webinar to help you realize the full potential of the ServiceNow upgrades, maximize its efficiency in your organization and boost productivity

    Key topics covered in the webinar include:
    - Understanding ServiceNow Upgrades, Patch and Hotfix releases.
    - Timeline/ Pattern of ServiceNow upgrades.
    - Creating an upgrade and testing checklist.
    - Sample scenarios where upgrade might cause issues.
    - Upgrade best practices.
    - Helsinki – an overview on the latest release
    - A quick sneak-peek on ServiceNow roadmap and what’s next.
  • Cloud Agility – Your development infrastructure is just a click away! Cloud Agility – Your development infrastructure is just a click away! Janakiraman Jayachandran- Director – SaaS and Cloud, Aspire Systems, Jothi Lakshmi- Principal Architect, Aspire Systems Recorded: Oct 12 2016 47 mins
    According to Statistica’s recent study, in 2016, spending on public cloud ‘Infrastructure as a Service’ hardware and software is forecast to reach $38B, growing to $173B in 2026. The increasing adoption of cloud infrastructure as a service alters the common perception ‘only startups will go cloud’. Today, large enterprises from every conceivable industry are transitioning their entire infrastructure into the cloud.

    ‘Cloud Agility’ is the term coined for rapid provisioning of hardware and software resources on the cloud to support faster time to market and delivery. Join us for this informative 45 mins discussion to learn more about cloud agility and how you can transform development infrastructure to meet today’s fast-paced business needs.

    Key topics that we will cover in the webinar are:

    - How to build an agile IT landscape with cloud computing?
    - Pros and cons in using Virtual Desktop Infrastructure solutions.
    - What is ‘AWS DevFarm’?
    - ROI analysis between on-premises and Cloud models.
  • Improve Customer Experience using Omni-channel Integration Improve Customer Experience using Omni-channel Integration Hariharan Ganesarethinam, Director of Enterprise Architecture and Integration Recorded: Sep 15 2016 47 mins
    If you're in the consumer business, you will know how challenging it is today to retain a single customer and making them to buy from you. With the digitization, shopping has become a 24/7 experience and customers are now expecting seamless experience across all your sales channels - web, mobile, in-store, kiosk, call center and marketplace.

    Today many organizations have gone into digital to meet their customer’s expectations but later face the challenge of integrating their legacy/IT systems with the digital platform; leading to slower product or promotion rollouts, data sync issues, lack of operational visibility and all leads into unsatisfied customers.

    This session will show how you can establish a unified integration platform across all your sales channels and provide an accurate data, shopping experience and higher customer satisfaction.
  • Phygital Retail: Merging Online & In-store Customer Experience Phygital Retail: Merging Online & In-store Customer Experience Sunil Bajaj Director & Unit Head – Retail & CPG Practice,Kamal Chandramohan Practice Head – Mobility Recorded: Sep 8 2016 30 mins
    You are a Retailer trying to figure out smooth transformation of physical stores into new age customer engagement hubs.You see it happening around you, but you want the best fit scalable solution for your business. Unsure, where to start. Attend this webinar, to learn the following:

    What will you learn?
    - What are the main challenges faced in merging physical stores with the online?
    - How adoption of a phygital retail solution can enable delivery of Personalized services to your customers?
    - Enhance customer engagement by empowering store associates
    - How to optimize the customer interaction at every point in the purchase journey?
    - Guided in-store navigation of your customers using beacons


    Who should attend?
    - Retail CEO, CTO & CIOs
    - VP/Director, IT & Omnichannel
    - Digital Strategists
    - CX Advisors
  • What can Insurers learn from Uber’s Customer Experience? What can Insurers learn from Uber’s Customer Experience? Finny Chellakumar, Head, Aspire Systems Digital Recorded: Aug 24 2016 28 mins
    Insurance companies today are soon to witness their own version of Uberization. In this webcast you will learn...

    •The kind of experiences that can stir instant customer love and loyalty
    •With customer data everywhere, how can you wisely give your customers the power of decision making?
    •Best CX practices to prevent customer break ups

    To get an overview on how you can uber-revolutionize your CX, join Finny, Head, Aspire Systems Digital on this webcast.
  • Test Automation for POS – Are you doing it right? Test Automation for POS – Are you doing it right? Chetan Singh, Solution Architect Retail Store Solutions SME, Divya Madaan, Senior Test Automation Consultant Recorded: Jul 28 2016 35 mins
    Although Test Automation is not a new concept anymore, many retailers are struggling to test POS systems successfully. Testing a POS software package manually can lead to many challenges like:

    •Increased Time to Market since the complete test cycle of integrated POS may take months
    •Poor Quality of builds due to high chances of defect leakages in manually tested builds
    •Complexity as the POS systems come with multiple integration points and complex business scenarios
    •Increased cost due to the huge efforts involved in manual testing
    Our speakers, having worked with several retailers understand deeply the challenges in POS testing and the factors that need to be considered while automating the test process.

    Key takeaways:
    •Challenges faced in testing POS systems
    •How Test automation is beneficial for retailers
    •The know-how – Test automation framework suitable for testing a POS
    •How Test Automation looks like in reality while testing a POS– A case scenario

    Register now to join the industry leaders!
  • Digital sans Continuous Testing – Are you ready to pay the price? Digital sans Continuous Testing – Are you ready to pay the price? Vasu Swaminathan, Jayanth Krishnan, Sujatha Sugumaran, Recorded: Jul 20 2016 49 mins
    It goes without saying that the technology world is completely undergoing a major change what industry experts term as “Digital Transformation”. There are two aspects, which businesses give importance to in this digital economy - superior user experience followed by the speed of software delivery and practices like Continuous Delivery can help achieve it.
    One of the key components on the path to Continuous Delivery is “Continuous Testing”. Without the right Continuous Testing strategy, organizations can never succeed in elating users with the best software experience and in today’s competitive market lack of user adoption can have a huge impact on an organization’s reputation and revenue plans.
    In this webinar, you will learn how Continuous Testing helps in providing Superior User Experience and Faster Software Delivery.

    Key takeaways:
    •Importance of Digital Quality Assurance – Challenges and Test Priorities
    •Common Test Automation pitfalls during digital transformation
    •Success Factors of Continuous Testing
    •An ideal Test Automation framework for Digital Assurance

    Register now to join the industry leaders!
  • How can Xstore POS enable Omnichannel Retailing? How can Xstore POS enable Omnichannel Retailing? Franklin Vanjour & Chetan Singh Recorded: Mar 10 2016 46 mins
    This webcast focuses on getting the audience acquainted with:
    1.Xstore POS Overview and Key features
    2.Enabling Omnichannel through Xstore
    3.Aspire Systems POS Accelerate framework for Xstore implementation
    4.Test Automation Overview & Demo