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Dell Services

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  • Banking 2020: What will banking look like in 2020? Think Tank Banking 2020: What will banking look like in 2020? Think Tank Julia Streets and speakers from National Australia Bank, Allied Irish Bank, UBS, Commonwealth Bank, Rabobank Recorded: Sep 27 2016 59 mins
    Hosted live via videocast during Sibos 2016, Dell Services present this live-streamed Financial Services Think Tank for Financial Services executives who have realised that Powerful forces are reshaping the banking industry leading up to 2020.

    Key discussion themes:
    •How will Banking look like in 2020?
    -Revenues and profitability expectation for banks?
    -Revenue Mix shift – Payments, Advisory Services?
    -Customer acquisition strategy - Fight for customer wallet share?
    -Operating Model – Digital / Mix of Bricks & Clicks?
    -Role of Regulation – bane or boon?
    -Political considerations – Brexit?

    •What role would FinTech providers play in 2020 for Banking services?
    -Role of new banks (leveraging FinTech technology)

    •Role of new technology in shaping Banking in 2020?
    -Distributed ledger technology (Blockchain) – is this really the biggest new threat to banks in the long history of banking?
    -Open APIs
    -Real Time Payments
    -Cloud adoption for core Financial Services applications
    -Advanced analytics and Cognitive thinking
  • Core, Flex to SuperFlex: Redefining Testing Center of Excellence Core, Flex to SuperFlex: Redefining Testing Center of Excellence Dhiraj Sinha - Executive Director, Dell Application Testing Services; Martin Mudge - CTO/Co-Founder at BugFinders Recorded: Sep 15 2016 58 mins
    Testing Center of Excellence (TCOE) today is witnessing a gradual change – from the traditional core, flex model to a super adaptable, elastic model. Discover how Dell Market Readiness Testing contributes in making our CoE’s “SuperFlex”.
  • Strategic Outsourcing and Cloud Based Systems for Innovation and Growth Strategic Outsourcing and Cloud Based Systems for Innovation and Growth Karlyn Carnahan, Research Director, Celent, Anil Annadata, CEO, CodeObjects and Nicole Comstock, Dell Services Recorded: Sep 13 2016 60 mins
    With so much opportunity for invention today, carriers are looking for ways to create capacity in their IT organization to quickly try out new innovations. But when half of your people and budget are spent on maintenance how do smart carriers find capacity? Outsourcing nonstrategic processes allows a carrier to use their highly knowledgeable staff to create new capabilities. When a carrier can outsource non-strategic business processes as well as infrastructure management and system maintenance – AND put it all in the cloud, tremendous amounts of highly skilled capacity can be freed up. This webinar will walk through ways outsourcing can add value to a carrier, things to consider when assessing BPO opportunities, and how to evaluate a potential provider.
  • HR Transformation on Oracle Cloud HR Transformation on Oracle Cloud Clayton Royal - Oracle Competency Leader, Dell Application Services Recorded: Sep 8 2016 59 mins
    As the corporate world becomes more and more talent oriented and outcome driven, modern human resource (HR) applications need to be able to help recruit, reward and retain the best while providing timely actionable insights into employee behavior to HR managers and decision makers. Oracle Human Capital Management Cloud (HCM) delivers a modern, social and engaging solution for HR processes.

    Attend this live webinar to see how Dell Services can help you transform your HR organization using Oracle HCM Cloud and our deploy, optimize and transfer engagement model.

    In this interactive webinar, you will learn about:

    - Why more and more organizations are adopting Oracle cloud-based HR solutions
    - How you can transform your HR landscape with Dell Human Resources Transformation Services
    - How our outcome-based offering can help you define a robust HR roadmap, enable rapid implementation and ensure business process assurance
  • Beware the Digital Dip Beware the Digital Dip Raman Sapra Vice President and Global Head, Digital Business Services at Dell and Chirajeet Sengupta, VP Everest Global Inc Recorded: Sep 7 2016 61 mins
    While enterprises are running digital initiative at varying levels of scale and maturity but not all of them succeed. Everest Group research suggests that more than 40% of the enterprises are currently facing roadblocks in scaling and reaping benefits from thier digital initiatives. Only a third have moved beyond these challenges, and successfully running scaled digital program with appropriate benefits. The webinar will focus on what organizations are looking for successful digital implementation
  • 2017 Open Enrollment Season is Approaching: Are you Ready? 2017 Open Enrollment Season is Approaching: Are you Ready? David Buchanan - Dell Services, Donna Reed - Dell Services, Anna Mathy - Dell Services Recorded: Aug 25 2016 56 mins
    Are you prepared for the 2017 open enrollment season? Health plans and health exchanges expect member rates to increase upwards of 60 percent this year alone. Balancing this increase along with unexpected events like staff reductions, strikes, unforeseen or special projects can add additional complexity during your busiest season. We want to help you be prepared.
    Register for this live webinar hosted by Dell Services and discover how to take control of the member experience, increase organizational flexibility, and reduce your costs by leveraging innovative staffing services. Our panel of industry-leading experts will review the state of the marketplace, share real-life success stories, and provide tips on ensuring your full-time and/or temporary staff is ready to handle this season’s surge in demand.

    By attending this webinar, you will learn:
    • Tips to prepare for open enrollment and other special projects
    • When and when not to outsource
    • Common pitfalls to avoid related to staffing
    • Secrets to ensure claims staff productivity

    • David Buchanan, Health Plan Innovation & Consulting, Dell Services
    • Donna Reed, Managing Director, Health Plans, Dell Services
    • Anna Mathy, Healthcare Staffing Services Sr. Leader, Dell Services
  • Know your Patients: CRM Best Practices for Health Providers Know your Patients: CRM Best Practices for Health Providers Stephanie Bartels, Patient Engagement Solutions Leader, Dell; Melanie Dowczek, Dell Recorded: Aug 9 2016 46 mins
    Customer Relationship Management (CRM) applications are quickly becoming the tool healthcare organizations use to shift their focus to patient engagement. With many options to choose from and many other tools that mimic CRM functionality, it may be difficult to know where to begin and what to do. This is a new frontier for healthcare, but some leading healthcare organizations have explored this frontier and can offer best practices to follow and learn from. While there is no silver bullet, there are plenty of insights to help guide you to successful engagement with your patients.

    Learning Objectives:

    • Where to begin and planning your CRM journey
    • Best practices to save time and money
    • How to evaluate solutions and partners
  • How To Ensure A Successful Modernization Project How To Ensure A Successful Modernization Project Bill Porter-Global IT Leader, DuPont ; Cameron Jenkins-Director Application Modernization, Dell Services Recorded: Jul 28 2016 44 mins
    Often, we see modernization programs are driven by technical teams to resolve technical or infrastructure-related objectives without any input or insight from business teams. The downfall with a single-track view is not only myopic, serving limited purposes for a limited time, but also it can prove to be a wrong decision in the long run.

    In some instances, we’ve seen customers opting for a re-host or automated code conversion, whereas an application re-architecture or re-write would’ve been a better long-term and cost-effective solution for the business. That’s why it’s critical for companies to get a holistic view of their modernization project first, and then have a robust plan to achieve their objective.

    Interact live with DuPont and gain insights on how to ensure a successful modernization project, lessons learned, and critical success factors. See how Dell Services’ Strategic Modernization Roadmap (SMR) approach is holistic and collaborative for application modernization projects.
  • Learn 7 Highly Effective Application Security Assurance Techniques Learn 7 Highly Effective Application Security Assurance Techniques Amy DeMartine, App Security Expert, Forrester & SaiLakshmi.S, Director Application Security, Dell Recorded: Jul 27 2016 53 mins
    Today, web application security vulnerabilities, including mobile threats, are the attack of choice for organized cybercrime. Year after year, the costs of these breaches increase — even going beyond monetary loss to affect an organization’s reputation. It’s no wonder that securing web applications in this constantly changing threat landscape has become the leading challenge facing chief information security officers (CISOs) and chief technology officers (CTOs). From threats to on-premises and cloud environments, to the increase in endpoints such as browsers and mobile applications, to heightened pressures to speed app delivery to market, it’s critical to have application security assurance as part of a mature overall security practice. Application security assurance services provide much-needed roadmap for processes and methodologies to ensure a secure systems development lifecycle (SDLC).
  • Learn more about the Dell Services innovation lab for SAP S/4HANA Learn more about the Dell Services innovation lab for SAP S/4HANA Simon Spence, Venkat Divvela & Sebastian Gueler Recorded: Jul 27 2016 52 mins
    Customers are aggressively moving towards the ultra-fast computing platforms. To suit the same SAP has developed / equipped their Business suite software to handle the requirements and yet made the software simple i.e S/4 HANA.

    S/4 HANA is being adopted by many of the customers due to high performance and Simplicity of the product and also the future innovations of SAP are based on S/4 HANA.

    Do you want to unlock the potential of your software and learn the technical challenges in the path to S/4 HANA? Then it is time to understand on how this can be achieved by attending our webinar.

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