Hi [[ session.user.profile.firstName ]]

NTT DATA

  • Date
  • Rating
  • Views
  • SAP S/4HANA 1809: How to Determine if It’s the Right Time to Move to SAP S/4HANA
    SAP S/4HANA 1809: How to Determine if It’s the Right Time to Move to SAP S/4HANA
    Sebastian Gueler - VP, SAP Value Engineering | Giovanni Vorstenbosch - SAP S/4 HANA Global Go-to-Market Program Management Recorded: Dec 13 2018 40 mins
    SAP S/4HANA is the next generation ERP system from SAP that is replacing SAP ECC, which will be out of support by 2025. The question many of NTT DATA’s clients are asking is if SAP S/4HANA has matured enough to provide sufficient value to justify the move to SAP S/4HANA or if they should wait. In this webinar, Sebastian Gueler, VP, SAP Value Engineering, will highlight some of the value proposition of SAP S/4HANA 1809 as well as guidelines for how to develop a SAP S/4HANA roadmap including the identification of a business case and ultimately what signs to look out for to decide if it is the right time to move to SAP S/4HANA.

    Sebastian Gueler is a Vice President in the SAP Go-to-market group for NTT DATA. Sebastian has over 25 years of SAP experience having worked in Germany, South Africa, Australia, China, Mexico and the US, helping customers globally across various industries with their digital transformation journey.

    Speakers:

    Sebastian Gueler - Vice President SAP Go-to-market group, NTT DATA.

    Giovanni Vorstenbosch - SAP S/4HANA Global Go-to-Market Program Management, SAP SE
  • Banking on Data: APIs, Aggregation and Analysis
    Banking on Data: APIs, Aggregation and Analysis
    Barb MacLean (Celero CA), Kathryn Petralia (Kabbage Inc.), Sean Breen (NTT Data Services), Edward Maslaveckas (This is Bud) Recorded: Oct 22 2018 46 mins
    Join this live panel streamed from Money20/20 Vegas where our speakers will discuss:
    -Banking transformation: Opportunities and challenges
    -Data management and APIs: Best practices for collection, aggregation, and analysis
    -Lessons learned from Open Banking
    -Using data to improve the customer experience
    -Amazon, Facebook, Google: The future of banking?
  • Digital CX in 2020: Cracking the Code on Data
    Digital CX in 2020: Cracking the Code on Data
    Lisa Woodley, VP of Digital Experience, NTT DATA Recorded: Mar 27 2018 45 mins
    Today, 27% of consumers are willing to share personal data for more financial guidance and a more personalized digital customer experience. Of those consumers, more than 60% are willing to share data from their Uber, OpenTable and Facebook accounts; online/in-store retail purchases; and frequent flyer programs, etc.

    This webinar will dive into the findings of NTT DATA Services’ national research study entitled, “Digital CX in 2020: Cracking the Code on Data,” with customer experience expert, Lisa Woodley.
  • CRM as a Customer Relationship Intelligence Platform
    CRM as a Customer Relationship Intelligence Platform
    Liz Peters - NTT DATA, Denise Dowling - NTT DATA, Matt Gale - NTT DATA Recorded: Oct 5 2017 57 mins
    Join NTT DATA Services to learn how you can use a CRM system to move beyond a transactional and policy-centric organizational strategy towards making the one-on-one emotional and rational connections necessary for engagement.

    We will share our best practice strategies on how other health plans and other industries have aligned their CRM vision to their corporate customer engagement strategies for successful customer acquisition and retention results.

    This session will challenge you to:

    • Learn: Using the current demographic data from enrollment, member provided data through member completed surveys and health risk assessments, call center interactions, claims information and wearable device integrations.

    • Listen: Using analytics and AI to capture, measure, analyze and evaluate the quality of outcomes of each customers experience throughout all interactions including social media, website and mobile device interactions.

    • Engage: How to integrate a dynamic CMS tool, integrate virtual agents and interactive guides to enable even smarter customer service and a personalized customer experience.

    PRESENTERS:
    Liz Peters, Customer Relationship Management Practice Lead, Health Plans, NTT DATA
    Denise Dowling, Senior Director, Salesforce Consulting, NTT DATA Services
    Matt Gale, Director of CRM, Healthcare & Financial Services, NTT DATA
  • Are applications taking too long to implement?
    Are applications taking too long to implement?
    Simon Spence, Vice President, ERP Practice, NTT DATA Recorded: Sep 27 2017 35 mins
    Discover next-gen services built for speed.

    Gone are the days of multi-year application projects with the promise of vague business transformation. Join us as we unveil the next-generation of application services that are built for the speed of today’s digital enterprise.
  • Mangesh Kulkarni, discusses the various Automation initiatives being Undertaken
    Mangesh Kulkarni, discusses the various Automation initiatives being Undertaken
    Mangesh Kulkarni, Head of Automation and Integration, EMEA, NTT DATA Servcies Recorded: Sep 19 2017 3 mins
    Mangesh as a pratitioner working with multiple customers, talks about the initiatives being undertaken, the types of tools, process fits and assessments depending on where customers are at on their RPA Journey.
    To request attendance to the Event on the 28th September register here: http://bit.ly/2wKdNlL
  • Arnaud Lagarde, Explains the Automation Journey & What Companies Start With
    Arnaud Lagarde, Explains the Automation Journey & What Companies Start With
    Arnaud Lagarde Strategic Account Manager, Automation Anywhere Recorded: Sep 19 2017 4 mins
    Arnaud Lagarde Strategic Account Manager, Automation Anywhere describes the content to be covered in the upcoming automation event on the 28th September at the CBR Dining Club with NTT DATA Services,relationship with man and machine,where companies are automating and the adjustments companies are making with software robots taking on the human tasks.
    Interested in Attending the event on the 28th September - visit http://bit.ly/2wKdNlL
  • Durvesh Ganveer discusses Success learnings and how best to Harness RPA and AI
    Durvesh Ganveer discusses Success learnings and how best to Harness RPA and AI
    Durvesh Ganveer, Chief Architect and Global Head of Solution Consulting Recorded: Sep 15 2017 4 mins
    CBR and NTT DATA Services Are hosting a dinner on the 28th September at the Ivy Restaurant in London.To bring RPA, IoT and AI to life, NTT Data is assembling a panel of experts including speakers from Banks and Insurance companies, AXA and AIG.
    This industry gathering is designed to address the Automation Conundrum. Discuss these techniques and present practical examples of how they are being applied in today’s digital environment. Attendees included senior leaders from Zurich Insurance, HSBC, Deutsche Bank, RSA and Experian to name but a few. To request attendance register here: http://bit.ly/2wKdNlL
  • Five Customer Friction Challenges Every CPG Firm and Retailer Face
    Five Customer Friction Challenges Every CPG Firm and Retailer Face
    Lionel Pieterse, VP, Commercial Industry - NTT DATA; Matthew Leach, VP, Digital and Application Services - NTT DATA Recorded: Aug 17 2017 28 mins
    See how market leaders rank and what you can do to quantify the customer experience.

    Discussion Topics:
    • What traditional customer experience (CX) measurements miss
    • A quantitative way to evaluate friction within the customer’s experience
    • Detailed findings from Consumer Packaged Goods and Retail studies
    • Best practices to apply to your business

    We all recognize bad customer experiences in the moment (think long hold times, non-mobile websites and repetitive questions), but can you quantify these experiences and tie them back to business measures? This webinar will cover a unique approach for identifying, quantifying and mitigating the experiences of your customers, partners and employees – the Customer Friction Factor service.

    We’ll share the results of a recent Customer Friction Factor study on 15 leading Consumer Packaged Goods (CPG) organizations and discuss how online retailers measured up as well. Gain insight on common causes of customer friction and learn best practices to apply to your own business.
  • NTT DATA’s Intelligent QA Approach
    NTT DATA’s Intelligent QA Approach
    Nikhil Joshi - VP QAT Practice, Katsutoshi Imai - QAT Global R&D Lead Recorded: Aug 10 2017 36 mins
    Join this informative webinar to see how we achieve superior test acceleration using NTT DATA's ML/AI based Intelligent QA solution. Our Software Test Acceleration Toolkit forays into Intelligent Automation space with its in-house built analysis driven testing engine, helping organizations improve their testing quality by taking better decisions.

Embed in website or blog