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eG Innovations. Get IT Performance Answers.

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  • How to Ensure High-Performing Microsoft .NET Applications
    How to Ensure High-Performing Microsoft .NET Applications John Worthington, Director of Product Marketing, at eG Innovations Recorded: Jun 12 2018 35 mins
    In today’s distributed application ecosystems, with various inter-dependencies and dynamic infrastructures, it is extremely challenging to detect and resolve application failures and performance slowdowns. This is especially true in a Microsoft .NET application stack. Developers, IT Operations Staffs and Site Reliability Engineers often get involved in long war room sessions to isolate the root cause of poor customer experience in the digital business service.

    Join this webinar “How to Ensure High-Performing Microsoft .NET Applications”, by John Worthington, Director of Product Marketing at eG Innovations, as he explores the various problems that could affect .NET application performance and discusses industry best practices for effective performance monitoring.

    Learn how a converged application and infrastructure monitoring strategy can help:

    - Detect digital experience issues in real time
    - Analyze critical business transactions and diagnose slowdowns
    - Get .NET method-level visibility to fix application code issues
    - Understand application dependencies with underlying infrastructure (IIS, Hyper-V, SQL, Azure, etc.)
    - Auto-correlate alerts and isolate the root cause of performance problems

    Join the webinar and become a .NET performance guru
  • How to Avoid Java/.NET App Performance Issues Using Business Transaction Tracing
    How to Avoid Java/.NET App Performance Issues Using Business Transaction Tracing John Worthington,Director of Product Marketing, eG Innovations Recorded: May 9 2018 44 mins
    Most APM tools offer user experience monitoring and transaction tracing capabilities, however APM by itself may not enable you to isolate performance issues across an entire digital business service ecosystem.

    Join us as John Worthington, Director of Product Marketing with eG Innovations, describes how real user monitoring and transaction tracing can be part of a unified monitoring strategy that leverages converged application (APM) and infrastructure (IPM) performance monitoring.

    In this informative session, you will see how:

    -Business transaction tracing works to deliver code-level visibility, and why it is important for diagnosing web application slowdowns

    -The convergence of APM and IPM can provide holistic visibility and performance analysis of end-user experience, business transactions, application code, and infrastructure dependencies – all from a single pane of glass

    -A unified view of the application environment allows line of business owners and IT admins to easily isolate the root cause of issues

    Join us for an informative webinar and live demonstration and learn how you can ensure peak performance of your business-critical applications through development, testing, pre-production, and production rollout.
  • Migrating to Citrix XenApp & XenDesktop 7.x – Trends, Challenges and Performance
    Migrating to Citrix XenApp & XenDesktop 7.x – Trends, Challenges and Performance George Spiers, Infrastructure Consultant, Srinivas Ramanathan, CEO, at eG Innovations Recorded: May 2 2018 68 mins
    With the end of maintenance of Citrix XenApp 6.5 approaching quickly (June 30, 2018), there is increased adoption of Citrix XenApp & XenDesktop 7.x. eG Innovations and DABCC have conducted a joint survey to understand this migration trend, challenges involved, and performance expectations.

    Watch this webinar and understand how the industry is gearing up for Citrix XenApp and XenDesktop 7.x adoption. In this webinar, you will learn:

    - The expectations from Citrix admins about the migration to XenApp/XenDesktop 7.x
    - Key factors driving adoption of 7.x
    - Challenges expected before, during and after migration
    - Citrix Cloud adoption trends
    - Performance management concerns and expectations

    Get expert feedback and analysis of the migration trends and take away useful tips for successful and seamless upgrade to Citrix XenApp and XenDesktop 7.x!
  • Does Using Citrix Cloud Services Make Performance Monitoring Easier?
    Does Using Citrix Cloud Services Make Performance Monitoring Easier? Srinivas Ramanathan, CEO, eG Innovations Recorded: Apr 12 2018 64 mins
    Organizations now have a variety of cloud-based options for delivering virtualized applications and desktops. Cloud deployments are fast, involve a lower hardware footprint and simplify IT operations. A key question to answer in this context is: Does Citrix Cloud services make performance monitoring easier than it was for on-premise deployments?

    Watch this webinar by Srinivas Ramanathan, CEO of eG Innovations and increase your knowledge base about monitoring Citrix Cloud services.

    Questions that he answered during the webinar included:

    - What is Citrix Cloud and how does it work?
    - What are the deployment options available?
    - What performance challenges will they encounter?
    - What are the various monitoring tools and options available?
  • Single Pane of Glass Application and Infrastructure Monitoring
    Single Pane of Glass Application and Infrastructure Monitoring John Worthington,Director of Product Marketing, eG Innovations Recorded: Mar 20 2018 36 mins
    Application architectures have become more distributed, heterogeneous, and reliant on supporting infrastructure tiers. The new year will see customers beginning to realize they need to expand their APM monitoring capabilities to provide visibility of these supporting IT infrastructure components.

    Application managers and IT teams are realizing that they need contextual visibility into how an infrastructure problem affects application performance, and seek APM solutions that can cross-correlate code-level and transaction-level performance with the health of the supporting physical, virtual, container and cloud infrastructures.

    Join this webinar, as John Worthington, Director Product Marketing at eG innovations, discusses why this cross-correlation is so important and what's required to achieve it.

    In this webinar, you will discover:

    -Why monitoring applications in isolation will not be enough to monitor digital business service performance
    -What's required for the enterprise to achieve total performance visibility
    -How you can build an incremental plan for achieving transparency in digital service performance monitoring
  • How To Achieve Single Pane of Glass Performance Management
    How To Achieve Single Pane of Glass Performance Management John Worthington,Director of Product Marketing, eG Innovations Recorded: Feb 14 2018 56 mins
    Achieving a single pane of glass for performance management has been an elusive goal, as organizations are faced with an increasingly complex mix of legacy, virtual and cloud technologies, as well as emerging operating models and evolving roles/skillsets.

    But, monitoring the performance of digital business services demands more than visibility to just the end user experience, applications, or the underlying infrastructure. It requires an ability to automatically anticipate and isolate performance issues across a heterogeneous mix of technologies, devices and suppliers.

    Digital business services are how end users experience IT, and that is how IT services must be managed. Achieving unified performance management will continue to be elusive until all stakeholders are aligned with this approach.

    Join this webinar, as John Worthington, Director of Product Marketing at eG innovations, details some best practices for achieving the single pane of glass vision. Attendees will receive the related White Paper, "Best Practices for Achieving Transparency in Digital Business Services Monitoring".

    In this webinar, you will:
    -Learn how monitoring can be leveraged in continuous improvement and other transformative change programs
    -See how converged APM/IPM can accelerate achievement of a single point of glass for performance monitoring
    -Identify some best practices you can apply for achieving unified monitoring and improving organizational transparency
  • Get Total Visibility into Microsoft IT Services through a Single Pane of Glass
    Get Total Visibility into Microsoft IT Services through a Single Pane of Glass John Worthington, Product Management Director, eG Innovations Recorded: Nov 15 2017 49 mins
    Microsoft System Center Operations Manager (SCOM) allows system and application administrators to monitor operations, services, devices and applications within an enterprise through a single console. This single pane of glass can simplify operations, but monitoring the performance of end-to-end digital business services requires more than aggregating measurement data using multiple management packs.

    From a performance management perspective, unified monitoring is most effective when there’s a single source of actionable truth; it moves us away from diagnosis-related activities and toward collaborating on how to establish self-healing properties when that diagnosis is identified. Not only is this more cost-effective, it’s a more “unifying” activity than troubleshooting.

    A single pane of glass without an understanding of end-to-end IT service dependencies may just lead to more alert fatigue-- little actionable information due to lack of effective correlation and root cause diagnosis. The results are long problem isolation and diagnosis cycles, resulting in poor user experience and increased IT operation costs.

    Join us for this webinar as John Worthington, Director of Product Marketing at eG Innovations, demonstrates how you can achieve end-to-end performance monitoring of Microsoft IT services such as SharePoint, Exchange or custom .Net applications--even if those IT services incorporate non-Microsoft components or cloud services—and unify Microsoft SCOM at the same time.
  • How Performance Management can Drive Growth & Loyalty: An Allscripts Case Study
    How Performance Management can Drive Growth & Loyalty: An Allscripts Case Study John Worthington, Director of Product Management at eG Innovations and Mike Montano, CDO of Strategy at Allscripts Recorded: Oct 11 2017 61 mins
    In a fast-moving, 24/7 healthcare environment, doctors and nurses cannot afford any impediments to delivering the best possible patient care. To ensure that the hospitals, physicians, nurses and other care providers it serves receive the best client experience possible, Allscripts offers a proactive application monitoring service that checks for potential problems that could slow down or disrupt the use of its mission-critical healthcare IT systems.

    Initially launched in 2006, the proactive support offering monitors clients’ IT infrastructure and use of Allscripts solutions. Since its introduction, Allscripts has been able to improve client experiences in a way that has had a significant impact on business growth and client retention.
  • Why You Should Monitor IT Service Performance in Pre-Production Environments
    Why You Should Monitor IT Service Performance in Pre-Production Environments John Worthington, Director of Product Management at eG Innovations Recorded: Sep 27 2017 41 mins
    A converged APM/IPM solution can facilitate true root-cause analysis from an end-to-end IT service management (ITSM) perspective, inclusive of both supporting and customer-facing IT services, as well as across multiple service lifecycle stages. In addition, by having all service team members share an easy-to-use interface that is tailored to each of their requirements minimizes learning curves, enhances operational efficiency and ensures user satisfaction by providing a production-grade monitor to IT staff that are working in staging environments.

    Attend this webinar to discover how a converged APM/IPM solution can be leveraged effectively in pre-production to eliminate bottlenecks in testing, delays, re-work or increased deployment risk.
  • How to Achieve Converged, Integrated Application & Infrastructure Monitoring
    How to Achieve Converged, Integrated Application & Infrastructure Monitoring Srinivas Ramanathan, CEO, eG Innovations Recorded: Aug 8 2017 60 mins
    Troubleshooting slow application problems is one of the toughest challenges that IT organizations face in today's web-based, cloud-driven and dynamic environments. Given the distributed and inter-dependent nature of application frameworks, tracking just the application up/down status and basic CPU and memory utilization metrics is not sufficient anymore. IT administrators need visibility of the real user experience, code-level insights into transaction processing and real-time analysis of the health of the supporting infrastructure.
    Historically, IT organizations have been using different tools for monitoring the application and infrastructure tiers. Lack of integration, need for manual analysis, and expert-intensive troubleshooting have been some of the drawbacks of such a multi-tool strategy. Join us for this webinar to discover how converged application and infrastructure performance monitoring can be achieved to:

    -Provide a one-stop solution for unified and integrated performance visibility of the application and infrastructure tiers
    -Proactively detect user experience issues before online business is impacted
    -Trace business transactions and isolate the exact cause of application slowness
    -Get code-level visibility to identify inefficient application code and slow database queries
    -Automatically map application dependencies within the infrastructure to pinpoint the root cause of the problem

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