Managing and Measuring Strategies!
David Smith President Micromation Inc. ITSM, ITIL, Lean, Kaizen, ISO, TCO, Author – Implementing Metrics
Learn which metrics are important to demonstrate that your ITSM strategy is effective, efficient and profitable. Blockchain, AI, IoT, Cloud, Robotics disruption technologies are exponentially accelerating the pace of change; are your ITSM strategies adapting fast enough? What if – there were metrics that could help you tap into and leverage your current investments, methods…