B2B Client On-Boarding For The "Age Of The Customer"
Adeptia And Featuring Craig Le Clair Of Forrester Research
As Peter Drucker once commented, "The purpose of business is to create and keep a customer." No matter how great an enterprise’s mobile experience or re-constituted social media presence, a laser focus on creating and keeping happy customers is a requirement in the "Age of the Customer." So why do we “create” new customers so…