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Chartered Banker Institute

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  • Some hard facts about your soft skills... Why people with purpose perform better
    Some hard facts about your soft skills... Why people with purpose perform better Kevin Murray Recorded: Jun 22 2017 57 mins
    Leaders who put relationships and purpose before results, enable their people to perform better. Why? Because having a sense of purpose and belonging, and being respected, makes you feel worthy, changes your brain chemistry and that changes everything – from your perception of pain, your ability to handle difficult and challenging environments, and even your health and well-being. In a world where companies are competing to win customers, keep them loyal, build trust and perform well, soft skills have grown in importance and are now crucial to ensuring ethical behaviours, achieving high levels of customer satisfaction, and achieving demanding goals.
    Understanding more about how our brains work will help leaders to be more inspiring. When people find a sense of purpose, and begin to dream and chase positive goals, the benefits are limitless. They change themselves, they better their families, they improve their communities, they help their organizations and companies to perform better, they help to create wealth and prosperity, and they contribute to society in a wide range of ways. Learn more about the essential soft skills that will make you a better leader / manager in this webinar by best selling author Kevin Murray.
  • Inclusive Talent Management
    Inclusive Talent Management Danny Kalman, Stephen Frost Recorded: May 30 2017 57 mins
    Diversity and Inclusion (D&I) is a subject that is front of mind in all our organisations – we know that it is the only way of ensuring access and retention of the best talent. While there is often leadership support and buy-in, organisations often struggle to be truly inclusive in the implementation, failing to design core business processes around it.

    We very much hope you can join us for this webinar to explore this important subject and hear from Stephen Frost and Danny Kalman (co-authors of Inclusive Talent management, published by Kogan Page) about some practical steps and best practice for incorporating inclusiveness and a leadership mind-set into your organisation’s talent management strategies.
  • CB:PSB 5 Year Professionalism Research
    CB:PSB 5 Year Professionalism Research Alasdair McIntyre Recorded: Mar 20 2017 46 mins
    Since 2011, the Chartered Banker Professional Standards Board (CB:PSB) has been at the forefront of the drive to build and demonstrate professionalism in banking. It continues to be the only body creating professional standards of conduct and expertise for bankers to achieve individually.

    In this upcoming webcast, Alasdair McIntyre, CB:PSB Business Manager, will:

    - Provide an Introduction / Background to the CB:PSB;

    - An overview of the CB:PSB’s research and measurements approach;

    - Outcomes from the CB:PSB’s research and measurements; and

    - How the data informs the work of the CB:PSB and, in a larger sense, the Chartered Banker Institute.
  • Empowerment, Cultural Change & Driving Business Performance
    Empowerment, Cultural Change & Driving Business Performance Andrew Hastings & Philippe Cosson Recorded: Feb 14 2017 51 mins
    Join Andrew Hastings, Partner, AP Partners and Philippe Cosson, Managing Partner, AP Partners as they discuss how to empower not only yourself but also your team, in order to deliver your company’s strategy. How do you improve the level of engagement between team members and can you take ownership of the situation and build a more empowered team? How will empowerment accelerate implementation?
  • Career Development: From Strength to Strength
    Career Development: From Strength to Strength Teresa Robertson Recorded: Jan 24 2017 49 mins
    Teresa Robertson, HR Business Partner - People, Planning & Communication at the Chartered Banker Institute, also a Career Coach, discusses career development in our upcoming webcast. Teresa will talk over the key steps to take to support your career planning, how to create a career development plan and much more.
  • Leading yourself and others through change
    Leading yourself and others through change Kevin Johnson Recorded: Dec 8 2016 61 mins
    How do you make sure changes are smoothly implemented? How do you achieve lasting benefits? Kevin Johnson focuses on the impact of change on people as they move from one situation to another.

    Kevin gained the majority of his business experience in senior management in the financial services industry. As a senior consultant he worked with blue chip organisations across Europe, Asia and the United States including Banco de Portugal, Ford Europe, VW, the Whitbread Group and Delta Airlines.
  • Introducing the 2025 Foundation
    Introducing the 2025 Foundation Simon Thompson Recorded: Oct 25 2016 16 mins
    Our CEO Simon Thompson introduces the Chartered Banker 2025 Foundation.
  • Connecting capital with communities
    Connecting capital with communities Alastair Davis, CEO Social Investment Scotland (SIS) Recorded: Sep 14 2016 43 mins
    Social Investment Scotland (SIS) is a charity and social enterprise that provides loans to other charities, social enterprises and community groups across Scotland.

    Alastair Davis, CEO, explains how SIS connect capital with communities; to make a real, measurable and sustainable impact on people's lives.
  • Vulnerable Customers
    Vulnerable Customers Graham Vance Recorded: Aug 30 2016 60 mins
    Banks design their products around the 'perfect customer.' But what about those with vulnerabilities? With an ageing population doesn't it make good business sense to design for the 'imperfect customer'?

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