London-based global company Deliveroo brings world’s local restaurants into everyone’s home or office - fast. The organization and all its people operate and work passionately to enable its customers to order amazing food from the best loved local restaurants, as well as work with hundreds of restaurant chains and top quality independents to deliver food to homes or offices. While servicing 12 countries across 150 cities and placing customers at the forefront of what they do, Deliveroo operates fully in the cloud, 24x7, and with DevOps built into its operational DNA.
Discover how Amy Harms and her Platform Engineering team embrace challenges as they relate to digital operations including the importance of orchestrating people across the entire business and numerous functions to handle major business-impacting incidents. Explore how to take good incident management to another level and learn more about a company that has evolved two parallel sides of the business while keeping them tightly integrated. Learn how you can communicate more effectively where it matters to improve your digital operations, as well as, broaden your assessment of business implications to improve overall business health.