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Acorio

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  • 2018 Service Management Executive Vision Report: The State of ServiceNow
    2018 Service Management Executive Vision Report: The State of ServiceNow
    Ellen Daley, Meghan Lockwood Recorded: Nov 28 2018 56 mins
    The first of its kind ServiceNow exclusive insight report includes all new original research providing industry benchmarks on the tactics, challenges, priorities, KPIs, and budgets shared by ServiceNow platform owners and executives across the globe.

    Join Acorio's CEO, Ellen Daley, and VP of Strategic Marketing, Meghan Lockwood to learn about the ServiceNow findings.
  • Build Your 2019 ServiceNow Roadmap for Long-Term Success
    Build Your 2019 ServiceNow Roadmap for Long-Term Success
    Juliet Acuff, Adam Mason, Grant Pulver, Meghan Lockwood Recorded: Oct 30 2018 54 mins
    Join our ServiceNow experts to find out strategies to help you start off 2019 on the right talk - from quick wins to proving ServiceNow's ROI.

    Look back at 2018 and ask yourself, how effective was my roadmap? In what ways could it change to align with my companies goals for ServiceNow?

    In this webinar, we'll be discussing trends we see from our clients, different use cases to set yourself up for success for the long-term, plus tips on how to communicate the business value of ServiceNow.
  • London’s Calling: ServiceNow Experts Share London’s 5 Most Compelling New Adds
    London’s Calling: ServiceNow Experts Share London’s 5 Most Compelling New Adds
    Ken Michelson, Marci Parker, Michelle Bautista, Johnny Walker, Meghan Lockwood Recorded: Sep 27 2018 62 mins
    On Thursday, September 27th, 1:00 PM ET, 10:00 AM PT, we've got an expert panel to discuss London. Get up-to-date with new features and figure out your next steps.

    Join Ken Michelson, VP of Platform Solutions, Marci Parker, VP of Client Delivery, Meghan Lockwood, VP of Strategic Marketing, Johnny Walker, ServiceNow Architect, and Michelle Bautista, Presales Solution Architect, as they present London's Calling: ServiceNow Experts Share London's 5 Most Compelling New Adds.

    - Learn about the 5 most compelling features ServiceNow added with London
    - Ask our panel of experts your questions about the release
    - Find out if this upgrade is right for your team, plus our tricks to creating a 5-star upgrade schedule
  • The Software Asset Management Landscape Has Changed: What You Need to Know
    The Software Asset Management Landscape Has Changed: What You Need to Know
    Carleen Carter, Wally Waltner, Meghan Lockwood Recorded: Aug 21 2018 60 mins
    On Tuesday, August 21st, at 1:00 PM ET, 10:00 AM PT, join Carleen Carter, Acorio's Director of Technical Consultants and Solutions, as she presents The Software Asset Management Landscape is Changing: Here's What You Need to Know.

    - Software Asset Management Best Practices & Strategy
    - Changes with Virtual Machines and Cloud Licenses
    - Lower cost and risk with ServiceNow's Software Asset Management
  • 10 Questions on ServiceNow with Acorio Experts
    10 Questions on ServiceNow with Acorio Experts
    Ajay Gautam, Damian Broccoli, Jared Romaine, Juliet Acuff, Meghan Lockwood, Ryan Dinwiddie, Sean Duhaime Recorded: Jul 24 2018 61 mins
    This panel discussion will feature leading experts from various departments inside Acorio, bringing tactical experience and strategic vision to help you guide your ServiceNow journey today. Learn from Acorio’s hundreds and hundreds of successful go-live’s – and pick the experts’ brains about their experiences in the ServiceNow trenches.
  • CMDB for the Enterprise Mind
    CMDB for the Enterprise Mind
    Terrell Pursley, Ryan Gillespie, Meghan Lockwood Recorded: Jun 26 2018 59 mins
    Get the rundown of different audiences for the CMDB and how to achieve each of their objectives through out-of-the-box products.

    Plus, Find out...
    - Why CMDB should be your ServiceNow foundation
    - What's the roadmap to success
    - Conventional and specialized uses, including services and dashboards
    - Real-world examples of companies transforming today
  • Is a Global Business Service Strategy the new ServiceNow Frontier?
    Is a Global Business Service Strategy the new ServiceNow Frontier?
    Ellen Daley, Ross Rexer, Grant Pulver, Meghan Lockwood Recorded: May 30 2018 60 mins
    The Executive Corner: Strategies to accelerate your transformation to world-class Employee Services.

    - Find out how leading organizations are centralizing helping employees as they do customers, with a one-stop place to get all services from HR, finance, facilities, and more
    - Learn to recognize if your firm is ripe for leveraging ServiceNow to power your shared service initiative
    - Delight employees and free professional staff for more value-add activities
    - Drive Digital Transformation with lean and 6 Sigma underpinnings with ServiceNow
  • Knowledge18 Sneak Peek: An Inside Look from the Experts
    Knowledge18 Sneak Peek: An Inside Look from the Experts
    Ellen Daley, Ross Rexer, Adam Mason, Johnny Walker, Clark Conway, Meghan Lockwood Recorded: Apr 24 2018 55 mins
    Knowledge18 is just weeks away and it’s time to start preparing. Join Acorio’s Experts on a panel discussion on what to expect at this once-a-year conference.

    - The Big 4: IT & ITOM, Customer Service, Security, and HR
    - Role-Specific tracks and Industry-Specific outcomes
    - AI and IoT: ServiceNow brings Intelligent Apps into prime time
  • The Anatomy of a 5-Star Employee Experience
    The Anatomy of a 5-Star Employee Experience
    Stacey Prezel, Meghan Lockwood Recorded: Mar 21 2018 54 mins
    How can ServiceNow transform your HR Service Delivery? Start simplifying HR processes, reducing time spent on routine tasks, and modernizing the employee service experience.

    - The Big Picture: Why are we all investing in HR?
    - Real World Examples: What's possible in HRSD
    - Build your Business Case: Alignment, Impact, and your 4 steps to a killer pitch
    - Questions to expect: New demands and changes we see with Acorio clients as ServiceNow HRSD expands
  • Transforming Customer Service with ServiceNow: A Midwest Lunch & Learn
    Transforming Customer Service with ServiceNow: A Midwest Lunch & Learn
    Adam Mason, Jerry Sweeney, Ravi Kaipa and Meghan Lockwood Recorded: Mar 20 2018 61 mins
    Today, modern, Customer Support teams use thoughtful, intuitive technology to solve customer issues at light speed. In some cases, they have even transformed from a cost center to a juiced up revenue producer.
    In our March Lunch and Learn our Customer Service experts will show how to do just that, with real-world examples from companies winning Customer Service right now, and a live demo.

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