Hi [[ session.user.profile.firstName ]]

Acorio

  • Date
  • Rating
  • Views
  • Service Mapping ROI: The Right Road to Drive Return
    Service Mapping ROI: The Right Road to Drive Return Ellen Daley, Terrell Pursley, Meghan Lockwood Recorded: Jun 20 2017 46 mins
    Join Acorio's CEO, Ellen Daley, and ITOM expert, Terrell Pursley for the ultimate run-down of ServiceNow's Service Mapping.

    AGENDA:
    1. What is Service Mapping?
    2. How does Service Mapping work? Learn the "crawls" and "gotchas"
    3. How do you know if this is the right investment?
    4. Best Practices to get you started
    5. New use in Service Mapping in Jakarta
  • Knowledge17 Sneak Peek: Our Best of ServiceNow
    Knowledge17 Sneak Peek: Our Best of ServiceNow Ellen Daley, Adam Mason, Carleen Carter, Meghan Lockwood Recorded: May 2 2017 35 mins
    Knowledge17, ServiceNow's biggest event of the year, is just three weeks away. Join Acorio's Leadership Team on a panel discussion of what to expect at the fastest-growing enterprise cloud company's annual conference.

    We will fill you in with highlights of our Customer's center stage presentations, new technology and innovations, key success stories since last year, and the main themes they expect ServiceNow leadership share.

    This year's K17 theme is experiencing IT, Customer Service, HR & Security at Lightspeed. Get a head start on your competition by getting the inside scoop before you even reach the plane.

    - Preview main stage presentations by Acorio and clients
    - Sneak Peek at our new demo
    - Five tips to get the most out of your K17 experience

    And be sure to visit us at Booth #419
  • ServiceNow 101: The 3 Crucial Powers of ServiceNow
    ServiceNow 101: The 3 Crucial Powers of ServiceNow Ellen Daley, Ross Rexer Recorded: Apr 12 2017 33 mins
    Join Acorio’s leadership team members: CEO, Ellen Daley, and Vice President, Ross Rexer for an online web clinic on Wednesday, April 12th, 2017, 1:00 PM EST. They'll offer real-world examples of the three major ways the platform can add value to your business.

    What You'll Learn:
    - Satisfy the high expectations for speed and visibility among your customers, employees, and partners;
    - How to go beyond low-hanging fruit and pick worthwhile opportunities and predict long-term growth areas
    - Real-world examples of companies revolutionizing IT Service Management, and visualizing transformative data and reporting.
  • ServiceNow Innovation in 2017: The Hype vs. Reality | ITSM Midwest Lunch & Learn
    ServiceNow Innovation in 2017: The Hype vs. Reality | ITSM Midwest Lunch & Learn Ross Rexer, Eric Smith, Dave Kruchten, Meghan Lockwood Recorded: Apr 11 2017 61 mins
    Join Acorio's Vice President, Ross Rexer, and Midwest Sales Manager, Dave Kruchten to learn how organizations are modernizing their IT Services with ServiceNow's best-in-class cloud-based ITSM.

    What You'll Learn:

    - ServiceNow's power to transform businesses
    - How to go beyond low-hanging fruit and pick REAL opportunities
    - Real-world examples of companies revolutionizing IT Service Management
  • CSM South East Lunch & Learn | Acorio
    CSM South East Lunch & Learn | Acorio Adam Mason, Brian Uhelski, Meghan Lockwood Recorded: Mar 28 2017 50 mins
    Adam Mason, one of Acorio's Vice Presidents, will walk you through Customer Service Management business challenges - All you need to do is enjoy your pizza!

    Additionally, within this webinar, we will showcase a demo of ServiceNow’s unique power to address these challenges.

    Webinar Outline:

    - The Problem: Getting Customer Service Wrong is Expensive
    - Here's What you can Achieve Doing it Right
    - Deadly Sins of Customer Servie Management
    - Not Contextual
    - Major Benefits
    - What do we mean by Light Speed?
    - The Next Level: Mining Customer Support to Drive Revenue (Account Insight, Upsell Cross Sell, New Products and Upgrades)
  • Are You Missing the Asset Management Revolution?
    Are You Missing the Asset Management Revolution? Carleen Carter Recorded: Mar 14 2017 33 mins
    Today’s competitive business and regulatory climate requires an intelligent, integrated platform to dramatically reduce costs and eliminate regulatory risk. A new single system of record offers real-time visibility into your company’s physical assets, contractual obligations and software licensing agreements.

    Asset management is about cost savings, risk, and audit than ever before. Learn how thousands of companies saved millions last year by:
    Dramatically reduce software licensing and hardware costs
    - Avoid regulatory headaches
    - Get real visibility into your entire asset lifecycle – and identify the assets your firm actually owns and uses
  • 5 Rules to Create a User Experience Your Team Will Love.
    5 Rules to Create a User Experience Your Team Will Love. Adam Mason, Jeremy Mandle, and Meghan Lockwood Recorded: Feb 16 2017 33 mins
    Every company wants a modern, easy-to-use Service Portal. Using ServiceNow, companies can offer the same kind of internal support and portal experiences that users would get as consumers.

    Acorio experts will showcase how your company can deploy modern web technologies (including mobile) to streamline your internal IT portals, to create an IT interface your employees will use and love.

    At the end of this webinar, you will know how to:
    Use design to improve Portal Adoption
    Create an Amazon-like experience in your Service Portal
    Ensure your website can pass a blink test?
    Streamlining your site design and navigation to meet individual user needs
    Deploy five psychological tricks to improve engagement
  • What to know about ServiceNow for 2017
    What to know about ServiceNow for 2017 Ellen Daley Recorded: Jan 17 2017 59 mins
    Are you prepared to maximize ServiceNow in 2017? Register today to be a part of a virtual round table where our ServiceNow Experts discuss their predictions for 2017.

    What to expect:

    - Learn our 8 key predictions for ServiceNow and Service Management in 2017

    - Submit your own questions you want the panel to answer

    - Network with industry peers online and get key insights on what other companies are predicting and prioritizing for 2017.
  • New Year Prep Class: Plan Your ServiceNow Journey for 2017 (and beyond!)
    New Year Prep Class: Plan Your ServiceNow Journey for 2017 (and beyond!) Marci Parker Recorded: Nov 30 2016 32 mins
    With just over 30 days left in the year, most IT leaders have their ServiceNow budgets and general goals laid out by now.

    How confident are you that you have the journey prepped, and your team set up for success? Have you incorporated the latest trends and insights into that planning?

    Join us for our 2017 Prep Class

    The prep session will include:
    Practical recommendations on finding your biggest ServiceNow wins
    5 tips for best-in-class rollouts
    Reveal some exclusive predictions for what’s in store for ServiceNow in 2017.
  • CMDB – When Failure is Not an Option
    CMDB – When Failure is Not an Option Adam Mason and Terrell Pursley Recorded: Oct 25 2016 33 mins
    Join two of our CMDB experts on Tuesday, October 25th for an exclusive web clinic, and learn our secrets for getting CMDB right the first time.

    You invest significant time and resources on your CMDB, and failure is not an option. Sign up today and learn how to guarantee success.

Embed in website or blog