Over the past few weeks, I'm sure you will have seen emails and updates across social media about us rebranding on Monday 3rd December. Along with our rebrand, we are also revamping the portal and adding some great new features to it. I outlined some of these features in my previous email, but we want to ensure you know exactly what they are and how best to use the new and improved portal.
Therefore, on Wednesday 5th December, we will be delivering our 'Why have we rebranded?' webinar to explain why we have merged all of our networks, what has changed on the portal, the benefits of the new portal features and how you can actually use them. Eleanor Johnson, a senior member of our customer care team, and I will deliver a presentation of all the new changes, followed by a live walkthrough of the new tools, such as our 'Ask an Expert' feature, to-do list and star rating.
The following will be covered:
Why In Touch Networks has rebranded
What will change in your membership
What new features are available in the portal and how to use them
What benefits you can expect from the new, improved portal
What else can we expect to see from In Touch
There will also be the opportunity to ask our team questions during a 15 minute Q&A session at the end of the presentation.