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In Touch Networks

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  • The 5 Biggest Applicant Mistakes and How To Avoid Them
    The 5 Biggest Applicant Mistakes and How To Avoid Them
    Amanda Clarke and Ben Waldron Recorded: Dec 13 2018 60 mins
    When applying for roles as a D-level or C-suite executive, a polished CV and strong reference won't always mean you will be shortlisted for interview. You may be convinced that you have what it takes to do the job well, but if you end up making common application errors then you may end up at the bottom of the pile.

    This webinar will cover the following topics:
    - What are you actually applying for? How can you proceed when you don’t know?
    - What is the maximum number of daily applications?
    - Cover letter - what are you are actually trying to say?
    - How to express positivity in your application
    - The common errors that get overlooked by applicants

    There will also be the opportunity to ask any outstanding questions you may have during a 15 minute Q&A session at the end of the presentation.
  • GDPR and Cyber Week
    GDPR and Cyber Week
    Alla Fairbrother Recorded: Nov 15 2018 60 mins
    Agenda;
    1. Background to the GDPR
    2. Key changes under GDPR
    3. GDPR Data Protection Principles
    4. Data Processing
    5. Obtaining consent
    6. Rights of data subjects
    7. International data transfers
    8. Data breaches
    9. Data processors and data protection officers
    10. What should your organisation be doing now?
    11. Action points
    12. How we can help you

    Speaker: Alla Fairbrother

    Alla Fairbrother is an experienced and effective solicitor with clear business focus and many years of legal expertise supporting businesses of various sizes and industries.

    Alla has provided legal support to businesses on various areas of law and has broad UK based international experience in all types of legal matters concerning a particular business, with more in-depth experience in commercial / business law.
  • The worlds first AI Business Advisor is here!
    The worlds first AI Business Advisor is here!
    Duncan Collins Recorded: Nov 13 2018 36 mins
    ­The business advice market is being transformed by AI Business Advisor®s delivering affordable (yet profitable) support to small firms for the first time ever. Automation of ‘whole business’ consultancy has opened a huge new market that any business professional can take and hold after one day’s training and use of an Artificial Intelligence licence. Runagood® is appointing partners who will access the £3.5m that 1800 small businesses spend annually in their local postcode. In a 45 minute webinar, Runagood®’s founder will explain the opportunity, how it works, why it works, and answer your questions:

    1. The market

    2. How it works now

    3. How AI is transforming it

    4. How Runagood® AI works

    5. Converting existing clients

    6. Finding new clients

    7. How we support you

    8. Your investment

    9. Your return Q&A
  • Bringing Customer Experience into the boardroom
    Bringing Customer Experience into the boardroom
    Amanda Clarke and Nick Bush Recorded: Nov 8 2018 60 mins
    How often have you heard senior executives state that “nothing is more important to us than our customers” or “customer satisfaction is our number one priority”? And how often have you found that there’s a yawning gap between these stated priorities of the business and the experience delivered to the customer?

    According to research company Forrester, “84% of companies aspire to be customer experience (CX) leaders, but only 1 out of 5 deliver good or great CX.” Yet, there are many examples of companies delivering outstanding success by having a clear focus on their customers’ needs and wants and providing a superior experience to deliver those needs and wants.

    As Non-Executive Directors or Consultants, we have a duty to ensure that businesses we work with deliver a great result for their customers, people and shareholders. We can do this by bringing the customers’ needs and experience more powerfully into the boardroom.

    Drawing on his many years of experience in developing strategies for companies to help them improve their customer experience, Nick Bush will illustrate the importance of genuine customer-centricity to business success and give you some tips to be an effective champion of customer experience in the boardroom.

    Learning outcomes
    At the end of this webinar you will be able to:
    1.Articulate the advantages to a business of being genuinely customer-centric
    2.Understand the distinction between customer experience and customer-centricity
    3.Understand the linkage between customer experience and employee experience
    4.Use “next practice” thinking to bring fresh perspectives into the boardroom conversation
    5.Use a process to identify the return on investment from customer experience initiatives
  • The power and influence of a Non-Executive Director
    The power and influence of a Non-Executive Director
    Amanda Clarke & Ray Warren Recorded: Oct 11 2018 34 mins
    Our latest webinar, ‘The power and influence of a Non-Executive Director' is brought to you by Amanda Clarke, Director of Curriculum Development at In Touch Networks.

    During the 30-minute session, Amanda will interview Ray Warren and explore his thoughts on the skills and gravitas required to be an influential independent board director. The focus of the discussion will be around, understanding the value an independent director can bring and how you can use that to become even more influential in the boardroom.

    Amanda will also discuss In Touch Networks new webinar series: 'Power to Influence: A Non Executive Director's perspective' which launches on the 17th October.
  • IR35 and Employment Status: Government Policy and Recent Court Cases
    IR35 and Employment Status: Government Policy and Recent Court Cases
    Jordan Marshall & Chris Piggott-Mckellar Recorded: Oct 9 2018 60 mins
    The landscape around tax and employment status is rapidly changing, with huge implications for independent professionals and the self-employed. Possible changes to IR35 in the private sector are worrying many, while the government is considering radical changes to the employment status framework following the Taylor Review. While all this is going on, courts are continuing to make new case law with crucial judgements on Uber, the BBC and Pimlico Plumbers.

    IPSE’s policy team will give you the latest update on this far-changing area, and analyse what the implications are for the UK’s 4.8 million self-employed as well as our broader flexible labour market.

    During this webinar we will discuss the following:
    • Proposed changes to IR35 in the private sector – update and implications
    • Government action on employment status – Taylor Review and Employment Status Consultation
    • Recent court cases – Uber, BBC and Pimlico Plumbers

    Speakers:
    Jordan Marshall, Policy Development Manager
    Chris Piggott-McKellar, Head of Press and PR
  • 6 key stages in the sale process – What you and your Board need to know
    6 key stages in the sale process – What you and your Board need to know
    Paul Herman CEO and Founder of Bluebox Recorded: Sep 6 2018 62 mins
    The sale of a business is often the most important ‘transaction’ a business owner will make in their lifetime. The process itself requires a high level of competence and absolute focus. Therefore, being prepared and understanding the process is invaluable and should never be underestimated. Find out what you can do now to help you and your board be both prepared and educated ahead of an exit.

    Agenda includes:
    •Agreeing shareholder objectives – what should be considered?
    •How to scope the purchaser universe
    •What sales documentation will be required?
    •How to manage approaches and management presentations
    •Key points to consider when executing ‘Heads of Terms’
    •Helping the board to manage the due diligence process through to completion

    The webinar will be hosted by Paul Herman, CEO and Founder of Bluebox Corporate Finance. Paul has sold over 70 private businesses during his career, with values ranging between £2m and £200m, and across a wide range of sectors. This includes a number of well-respected UK businesses such as Models Own, Gü, Princess Yachts, Mappin & Webb, Smythson, Watches of Switzerland, TXM Plant and The British Retail Consortium.
  • Why Executive Coaching may work for you
    Why Executive Coaching may work for you
    Amanda Clarke Recorded: Sep 4 2018 40 mins
    Our latest webinar, ‘Why Executive Coaching May Work for You’ is brought to you by Amanda Clarke, Director of Curriculum Development at In Touch Networks.

    During the 30-minute webinar, Amanda will explore:

    -An introduction to Executive Coaching
    -What are the latest coaching trends?
    -The Power of Coaching; who hires a coach and why?
    -How executive coaching can help you in your career transition
    -Mentoring or Coaching; what's the difference and how to recognise each
    -The key steps to finding the right coach for you
  • Key steps in Preparing a Business for Sale- What you and your board need to know
    Key steps in Preparing a Business for Sale- What you and your board need to know
    Paul Herman, CEO and Founder of BlueBox and Nick Wallis, Director Recorded: Aug 9 2018 62 mins
    6 key steps in preparing a business for sale- What you and your board need to know.

    When it comes to selling a business, preparation is key. We’d be delighted for you to join our webinar as we delve into how to prepare a business for sale to maximise value and achieve the highest possible return. Find out what you can do now to help you and your board prepare for an exit.

    Agenda includes:
    •Is your board ready to sell?
    •Why do most business sale processes collapse?
    •What will an acquirer attribute value to?
    •How will acquirers value the business?
    •What is due diligence and how can you help a board to prepare?
    •Key stages in a sale process

    The webinar will be hosted by Paul Herman, CEO and Founder of Bluebox Corporate Finance. Paul has sold over 70 private businesses during his career, with values ranging between £2m and £200m, and across a wide range of sectors. This includes a number of well-respected UK businesses such as Models Own, Gü, Princess Yachts, Mappin & Webb, Smythson, Watches of Switzerland, TXM Plant and The British Retail Consortium.
  • GDPR For Consultants- The Opportunity Continues
    GDPR For Consultants- The Opportunity Continues
    David Marsh, OFG Limited Recorded: Jun 28 2018 62 mins
    25th May 2018 saw the introduction of the General Data Protection Regulation (GDPR). It's one month on from the 'Go Live' date and the opportunity continues for Consultants to work with the estimated 80%+ UK organisations that are not fully GDPR ready. In this webinar we will be covering:


    What the opportunity is
    The 5 key tips to win business
    Who to target…you may be surprised
    The 12 GDPR key areas to get right
    What best practice looks like
    Access to the GDPR tools, templates and techniques


    David Marsh is an In Touch Networks consultant and also a director of OFG Limited, which has invested more than 4,000 hours of research and worked with more than 2,500 organisations (including the ICO regulator) implementing GDPR best practice. This will be your opportunity to ask your questions and discover how you can help your business as well as your clients business in becoming GDPR ready.

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