Doug Lavelle, IT Management Consultant at School Specialty,Inc.
As enterprises move towards a unified commerce paradigm, moving products faster and improving customer experience across channels has never been more important. The foundation for your competitive differentiation is not just trusted content, but also delivering relevant information to the micro-segments and gathering insights for improved customer loyalty. A modern PIM (Product Information Management) system is what integrates product content across the purchase lifecycle of a customer. School Specialty Inc. (SSI) has embarked on a customer-focused transformation experience and streamlined internal processes with a modern PIM platform as their foundational elements in aligning digital transformation with business strategies.
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• 20 years of IT/IS management and technical experience
• MDMCenter iImplementation for School Specialty
• Lead implementation of a full ERP (Infor M3) solution for OtterBox
• Over 9 years with Staples/Corporate Express as the Director IS Contract Systems,
responsible for leading the development and architecture groups of e-Commerce,
PDM, ERP, SFA, Process Architecture and Technical Architecture