Exceeding Customer Expectations Webcast
Jason Cass (CEO, The Insurance Alliance), Joey Giangola (Broker, Giangola Insurance) and Douglas Mohr, VP Solution Consulting
Customer expectations are evolving as quickly as the digital technology they use every day. For example, most people expect to provide and receive information on their mobile device, they want to comparison shop before they buy and they expect a 24/7 connection with their agency. Do you know where to start so you don't get lost along the way?
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Staying competitive in this rapidly changing era requires a focus on the customer experience like never before. In this webinar, you’ll learn about the tools you need to help your agency adapt to the times.