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TeleWare

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  • Ask the Expert : Mobile communications recording in a post GDPR & MiFID II world
    Ask the Expert : Mobile communications recording in a post GDPR & MiFID II world Steve Haworth CEO, TeleWare, Andrew Fawcett, Product Manager, TeleWare, Nigel Simpson, Head of Sales, TeleWare, Mark Elwood, Recorded: May 10 2018 39 mins
    Tune in to the latest TeleWare webinar where you can ask our panel of experts about your mobile recording requirements. Find out:

    • The do’s and don’ts of mobile recording under MiFID II and GDPR
    • How are banks and other financial institutions deploying mobile recording?
    • How to get more value from your investment in mobile recording
    • Mobile recording and BYOD
    • Apps Vs SIM recording – which is right for your business

    This thought-provoking webinar will provide insights into these and other issues and help you pinpoint the main considerations in implementing a communications recording strategy for your business. With lots of opportunities to ask our experts, you can get the answers to your burning questions.
  • Understanding Next-Generation Cloud for MiFID II & Financial Services
    Understanding Next-Generation Cloud for MiFID II & Financial Services Mark Elwood, Marketing Director, TeleWare Recorded: Feb 27 2018 41 mins
    New regulations such as MiFID II mean that the regulatory requirement for recording, storage and retrieval of communication data has grown exponentially. Infrastructure and governance overheads and security must be managed wisely, utilising next generation technologies where available to ensure compliance is cost-effective, robust and meets required SLAs.

    Join a group of industry experts including TeleWare and Microsoft to hear more about how financial markets players are turning to the cloud to meet and surpass exacting standards in recording, storage, retrieval and governance for communications data.

    This webinar will be an interactive panel session discussing:
    • Cloud services for Cap Markets - how have cloud services developed to meet the exacting standards of the investment banks and brokers?
    • Why now is the time for cloud services in capital markets.
    • Voice and eCommunication recording – why the cloud is taking the sting out of the increased data storage requirements for MiFIDII.
    • Compliance-specific requirements – including data security and in-country storage.
    • Hybrid deployment models – leveraging cloud services alongside existing enterprise environments.
    • Cost factors – how TCO can be significantly reduced by intelligent outsourcing, including cost of governance, security and compliance.
    • Reaching new heights – methods of migration, deployment and ongoing data management.
    • And why uncertainty about Brexit is driving the need for more flexibility to scale up or down across different geographies.

    The session will be hosted by Mark Elwood, Marketing Director, TeleWare

    Panelists:
    Ian Salmon, Director, IgniteG2M Limited. Specialist regulatory advisers
    Andrew Fawcett, MiFID II Product Manager, TeleWare
    Hannah Cawthorne, Financial Services Industry Lead, Microsoft
  • MiFID II Mobile Recording - Will you be “LOUD & CLEAR” or “OVER & OUT” ?
    MiFID II Mobile Recording - Will you be “LOUD & CLEAR” or “OVER & OUT” ? TeleWare experts and industry practitioners Recorded: Dec 5 2017 45 mins
    With the most significant regulatory change the financial markets have ever seen nearly upon us, are you prepared for the voice recording and data storage and retrieval requirements outlined in Article 16 of the MiFID II Directive.

    Join our webinar to hear experts from TeleWare and BT, as well as industry practitioners share their latest views on industry readiness and cost effective options to comply.
  • The TeleWare Microsoft Story
    The TeleWare Microsoft Story Mark Elwood Recorded: Oct 10 2017 3 mins
    TeleWare work in collaboration with Microsoft to help our partners and their customers achieve more through better communications. This short video explains how.
  • 5 THINGS YOU SHOULD BE DOING RIGHT NOW TO BE MiFID II COMPLIANT
    5 THINGS YOU SHOULD BE DOING RIGHT NOW TO BE MiFID II COMPLIANT Andrew Fawcett, MiFID II Product Manager TeleWare Recorded: Sep 26 2017 49 mins
    The clock is ticking until MiFID II is implemented. January 3rd 2018 is just over 100 days away. How confident are you that your business can comply with the new record-keeping requirements?

    We're working with our customers to help ensure they will meet their MiFID II recording requirements. In this webinar we will share practical advice on how you can be ready on time.

    We will discuss:

    •Market insight into where businesses are in their MiFID II journey
    •What to do about data storage post MiFID II
    •Planning to grow despite more compliance
    •How to tackle the increased record keeping requirements

    The session will be hosted by:
    Vicky Ryder – Microsoft Practice Lead
    Andrew Fawcett – MiFID II Product Manager

    Target audience:
    Senior compliance and IT professionals in businesses impacted by MiFID II.
  • RECORD KEEPING FOR MIFID II:  HOW READY ARE YOU?
    RECORD KEEPING FOR MIFID II: HOW READY ARE YOU? Andy Dunbar, Vicky Ryder Recorded: Sep 14 2017 33 mins
    With little over 100 days until MiFID II comes into force, investment firms, trading houses, banks and other affected businesses are deep into the research phase of their projects.

    Join our latest webinar for exclusive access to research carried out on behalf of TeleWare to understand how ready businesses really are. Where they see the key challenges and how best to overcome these barriers.

    TeleWare research initiative carried out by Censuswide asked 100 compliance and IT managers about the record keeping aspects of their projects. In this webinar, we will explore the responses and cover ways in which firms can be addressing some of the common challenges.
    We will be discussing:

    * How ready do firms believe they are now and will be by 3rd January 2018
    * What aspects of ‘record keeping, trade reconstruction and surveillance’ within MiFID II are causing most concern?
    * What benefits will MiFID II bring to firms?
    * The technology that is helping firms meet their new MiFID II regulatory requirements

    Hosted by SoftwareONE with guest speakers from compliant recording and analytics specialists TeleWare, this will provide practical insight to help unlock the potential benefits that MiFID II can bring.
    We will be discussing:

    * What impact getting ready for MiFID II is having on businesses
    * What technology is being employed to help with compliance
    * How businesses are planning to create growth despite greater regulation
    * Is everybody going to be ready in time and what happens if not?

    The session will be hosted by:
    Andy Dunbar from SoftwareONE

    We will also be joined by Vicky Ryder from TeleWare
  • Skype for Business Enterprise Voice Vs compliance and security.
    Skype for Business Enterprise Voice Vs compliance and security. TeleWare Recorded: Aug 4 2016 26 mins
    Find out how your business can have both.

    Cloud technology is transforming the communications landscape faster than ever before, but it can be difficult to keep up if you’re operating in a heavily regulated industry. We will explain how your business can get to grips with the latest Microsoft Office 365 technology, whilst maintaining FCA, Dodd Frank and other regulatory and governance requirements. We will also explain how your business can save up to 60% compared to your existing voice estate, by adopting Skype for Business. Register today.

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