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Enterprise Management 360

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  • LSE: Power of Productivity Report Results LSE: Power of Productivity Report Results Dr. Alexander Grous, London School of Economics & Political Science Recorded: Jan 18 2017 4 mins
    On December 8, 2016, Vodafone UK and the London School of Economics released a comprehensive report looking into the business productivity and how businesses of all sizes can unlock new growth. As a nation, we’re at a critical juncture as we strive to increase economic output and join the top productive G7 nations – and Dr Alexander Grous from the LSE has used data from over 20,000 interviews over ten years to address this problem. Alexander notes that the major block to organisations addressing the productivity puzzle is that firms either don’t even know there is a problem or don’t know how to address it constructively. In this video interview, Dr. Grous explains the three key components he has found during his research to help businesses unlock their productivity:

    1) Good management practices - Dr. Grous calls this the lever; all productivity either thrives or fails at this level
    2) The use of technology in the firm
    3) Flexible workforce

    Dr. Grous goes on to explain not only how to create a flexible workforce, but to nurture this as well, so that employees are motivated, happy, and most importantly, producing effective work. Through a solid understanding of the composition of the firm, and what ideal organisational output is, management can then begin to see what enables productivity, and how they can measure effectiveness.
  • No.1 Driver of Customer Experience? Emotion No.1 Driver of Customer Experience? Emotion Nan Russell, Head of Global Excellence, InMoment & Simon Fraser, Sr. Director of Customer Success, InMoment EMEA Recorded: Jan 18 2017 4 mins
    What is the number one driver of a great customer experience (CX)? According to Forrester, it's an emotional connection.

    As part of its 2017 CX Trends Report, InMoment surveyed 10,000 brands and 20,000 consumers across the globe to get a better picture of which emotions consumers associate with positive and negative brand experiences.

    InMoment's Simon Fraser, Sr. Director of Customer Success (EMEA), and Nan Russell, Head of Global Customer Excellence, give us a brief glimpse of what these emotions are and why they're critical for the relationships brands seek to build with their customers.
  • Video Case Study: Horizon Discovery Video Case Study: Horizon Discovery Dr. Jürgen Harter, VP of Information Systems at Horizon Discovery Recorded: Jan 12 2017 3 mins
    Watch Dr. Jürgen Harter, VP of Information Systems at integrated life science company, Horizon Discovery discuss how Arkadin successfully implemented a unified communications solution for over 250 employees across 5 sites around the globe. Through deploying Skype for Business functionality on a cloud platform, they were able to offer Horizon Discovery a truly seamless digital transformation.
  • Sophos: Red Vs Blue – Ransomware Demo Sophos: Red Vs Blue – Ransomware Demo James Lyne, Global Head of Security Research at Sophos, & Greg Iddon and James Burchell Recorded: Dec 22 2016 3 mins
    James Lyne, Global Head of Security Research at Sophos, alongside Sophos security specialists Greg Iddon and James Burchell, visually show how attackers not only infiltrate networks, but what defenders can do to hinder these attacks once detected. Through demonstrating the latest exploitation and social engineering tactics, such as remote controlling a device through a backdoor, exploitation of a webpage, compromised USBs and malicious webpages, to name a few, the team demonstrates how these potential threats can affect the end-user, and also how a cyber crook would go about deploying these attacks.

    With ransomware continuing to dominate the headlines as one of the most prolific campaigns in recent memory, James Lyne also demonstrates these challenging and complex threats that are continuing to grow in strength and intricacy every day. Sophos Labs has seen a surge in well-designed ransomware that has become incredibly difficult to stop over the past year, with some campaigns so complicated that they are impossible to decrypt, and some that won’t unlock your files, even if you succumb to paying up.

    Through this demo, James shows the varying degrees of ransomware cases. Though some ransomware samples out there are outdated, allowing victims to sometimes get their files back, not everyone is so lucky. You may be hit with a ransomware campaign that asks you to send the ransom to an email address that is no longer in use – making it near impossible to get your information back. In this video James will show how using the right tools and ensuring you are secure as you can be is step one in protecting yourself, and your precious files, from being stolen from your own device.
  • IoT in Healthcare: Improving Patient Pathways & Outcomes IoT in Healthcare: Improving Patient Pathways & Outcomes Michael Winterson, Managing Director of Services, Equinix Recorded: Dec 20 2016 5 mins
    The Internet of Things (IoT) holds fantastic promise for businesses, but it will take incredible IT capacity to deliver on its potential. Companies must securely handle huge amounts of data, collected from numerous, disparate devices, then instantly sort, store and draw relevant conclusions from it.

    In this interview, Michael Winterson, Managing Director of Services at global interconnection and data centre company Equinix, discusses the evolution of IoT, the number of levels on which it operates and how there remains no one-stop-shop IoT solution. In particular, he talks about the rise of the Industrial IoT in the healthcare space. With reference to Equinix’s collaboration with GE Healthcare, Michael explores how the real potential lies in interconnecting different IoT systems to make hospitals run more effectively and improve patient pathways and outcomes.
  • Stop Treating Cybersecurity as a Pure IT problem! Stop Treating Cybersecurity as a Pure IT problem! Charles White, CEO, IRM Security Recorded: Dec 8 2016 6 mins
    The cybercriminal as we once knew, in his underpants, in his bedroom is no longer the threat. Cybercriminals have gotten serious and organised and enterprises are being picked off like flies because they are letting fruit hang low and simply ticking off compliance checkboxes without considering the holistic approach to security.
    Charles White, CEO of security consultants, IRM Security puts organisations to the test by sending in disguised 'criminals' who are able to breeze past security in a telecoms engineers jacket, dropping off cleverly branded and infected USB sticks and the like. In this video, he doles out some overdue prescribed advice to CISOs.
  • Shifting Roles within IT Shifting Roles within IT Destiny Bertucci, Head Geek at SolarWinds Recorded: Dec 6 2016 5 mins
    We asked Destiny Bertucci, Head Geek at SolarWinds, her opinion on how roles and responsibilities within the IT team and wider business will change in 2017. As IT professionals are being constantly subjected to change as we move into the new year, Destiny explains how the ability to quickly learn new IT concepts and skills, and adopt a ‘shared responsibility’ culture will be more important than being an expert in any one technology.
  • "Internet of Dirty Things" The Importance of IoT Security "Internet of Dirty Things" The Importance of IoT Security Patrick Hubbard, Head Geek at SolarWinds Recorded: Dec 6 2016 5 mins
    We recently spoke to Patrick Hubbard, Head Geek at SolarWinds, to get his thoughts on IoT security including; why there is a such a disconnect with the importance of security in IoT, how the IT professional might implement protective measures to their network and what corporate standards he thinks might be driven by IoT over the next few years.
  • Driverless vehicles: Removing the L-plates Driverless vehicles: Removing the L-plates Jeremy Morley, Chief Geospatial Scientist, Ordnance Survey Recorded: Nov 9 2016 4 mins
    Driverless vehicles are a thing of the present. At an on-the-road demo of a driverless tractor using Ordnance Survey's mapping systems to navigate, EM360° had the opportunity to interview Ordnance Survey's Chief Geospatial Scientist, Jeremy Morley, and get his speculation on the future of autonomous vehicles.
  • The Changing Workspace: People, Process & Technology The Changing Workspace: People, Process & Technology Oliver Bendig, CEO at Matrix42 Recorded: Nov 8 2016 6 mins
    Oliver Bendig, CEO at Matrix42 spoke to us about how he sees the future of the workspace, as technology continues to drastically impact a workspace in response to the rise of a millennial workforce.

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