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Essential Retail

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  • Essential Retail & Retail Design World’s 2018 Round Up
    Essential Retail & Retail Design World’s 2018 Round Up
    Moderators - Caroline Baldwin & Matthew Valentine Recorded: Dec 14 2018 47 mins
    Essential Retail and Retail Design World sit down with a mulled wine (or two) to discuss their favourite retail stories of the year and their predictions for 2019.

    Join editors Caroline Baldwin and Matthew Valentine for their Christmas webinar on the 14 December 2018 to discover:
    •What were the hottest trends of 2018?
    •What is coming around the corner in 2019 in terms of the latest technology and design trends?
    •And the answer to the biggest question of the year – is the high street really dying? Is it a terminal disease or can we save our favourite shops?
  • The subscription economy: the opportunity for retail
    The subscription economy: the opportunity for retail
    Moderator - Caroline Baldwin, Speakers - Jim Buckle, Oliver Bridge & Craig Crawford Recorded: Dec 5 2018 61 mins
    Subscription isn’t new. Consumers have been signing up to their favourite magazines for years to ensure they don’t miss a single copy. But in the early 2000s the idea of signing up to get the latest films on DVD sent to you through the post took off and LoveFilm transformed the way consumers rented films… that is until streaming services took hold and transformed the industry all over again.

    But several other businesses have taken hold over the last decade – Graze and Birchbox continue to go from strength to strength, proving customer loyalty is intrinsically linked with a great product and excellent service.

    But what is the opportunity for retailers? In this webinar we will discuss how retailers can capitalise on the subscription economy.

    Former board member and MD of LoveFilm, Jim Buckle will discuss how he delivered 8x subscriber growth and led the business to a successful exit via a trade sale to Amazon in 2011. Now, COO at Feelunique he will also share his thoughts on how retailers can capitalise on the subscription trend. Join Feelunique, Essential Retail and razor blade subscription company, Cornerstone, to learn all about the subscription opportunity.

    We ask:
    •Where has the subscription boom come from?
    •What does a good subscription service look like in 2018?
    •How can retailers use subscription to their advantage?
  • Hospi the robot
    Hospi the robot
    Panasonic Recorded: Nov 19 2018 1 min
    Hospi the robot offers a quick guide to Panasonic's history during Essential Retail's visit to the company's Osaka HQ, but the technology's wider use is in hospitals and airports, and it has potential for deployment in the retail, hospitality and entertainment industries.
  • Attracting & Retaining Retail Technology Talent
    Attracting & Retaining Retail Technology Talent
    Moderator - Caroline Baldwin, Speakers - Peter Donlon, Rose Carey & Steve Mader Recorded: Oct 23 2018 63 mins
    In this webinar, we will discuss how retailers can attract and retain talented technology workers in an ever-increasing digital world. Ten years ago, technology and IT were lumped in together as the people who “kept the lights on” in the retail world. Now, as more and more customers digitise their shopping journeys, retailers have woken up to realise exactly how important their technology and IT workers are.

    But in the meantime, little-known companies like Google, Facebook and Apple have become the career goal for many technologists entering the industry. A little late to the game, retailers must convince this pool of talent that retail is a great place to work.

    We ask:

    •Where do you find retail technology workers?
    •How do you compete with the tech giants to convince technologists that retail is a good career path?
    •How do you retain talent within your organisation?
    •How can retailers mitigate against Brexit when it comes to accessing the very best talent?
  • How to Deliver a Truly Connected Customer Journey
    How to Deliver a Truly Connected Customer Journey
    Moderator - Caroline Baldwin, Speakers - Paul Hornby, Kareena Uttamchandani,Ryan Davies, Karine Cardona-Smits Recorded: Oct 18 2018 64 mins
    Today’s digital-savvy customers expect to be able to buy on their terms - how they want and whenever they want. This is good news for retailers because customers who buy across multiple channels are more loyal and spend more. But in order to win and retain these customers, retailers need to create a seamless and holistic experience at every customer touchpoint, and many are falling short of realising this to its full potential and failing to meet rapidly rising customer expectations.

    On this webinar, we will discuss how retailers can rise to this challenge by developing a deep understanding of their customers’ needs and expectations across the entire customer journey, break down organisational silos, and deliver seamless and connected journeys that delight customers and drive business growth.

    On this webinar you will:

    - Learn how to develop a thorough understanding of your customers
    - Learn how retailers are breaking down silos and using cross-channel analytics
    - Understand how to create a shared vision organisation-wide
  • Sainsbury's launches 'scan and go' store in Clapham
    Sainsbury's launches 'scan and go' store in Clapham
    Moderator - Caroline Baldwin Recorded: Aug 13 2018 2 mins
    Sainsbury's rolls out its 'scan and go' technology in Clapham North store in London.
  • Luxury Redefined
    Luxury Redefined
    Moderator - Caroline Baldwin Recorded: Aug 6 2018 3 mins
    The very idea of “luxury” is evolving, and brands must innovate with new models, services and marketing strategies in order to compete with premium and lower-priced retailers that are now filling the values that luxury brands used to exclusively own.
  • Video: Essential Retail & The Omnichannel Survival Guide Chapter Ten
    Video: Essential Retail & The Omnichannel Survival Guide Chapter Ten
    Moderator - Caroline Baldwin, Speaker - Chris Tanner, Richard Auden & Andrew Busby Recorded: Aug 3 2018 13 mins
    Essential Retail tackles chapter ten of The Omnichannel Survival Guide – Think Bigger Than Your Brand. In this video, watch editor, Caroline Baldwin, interview Chris Tanner, founder of Brightpearl, Richard Auden, owner of Lush Longboards, Andrew Busby, CEO of Retail Reflections, and Clifton Vaughan, director of Natural Baby Shower.
  • Video: Essential Retail & The Omnichannel Survival Guide Chapter Nine
    Video: Essential Retail & The Omnichannel Survival Guide Chapter Nine
    Moderator - Caroline Baldwin, Speakers - Chris Tanner & Lee Adams Recorded: Jul 19 2018 11 mins
    Essential Retail tackles chapter nine of The Omnichannel Survival Guide – Reporting Analytics & Insights. In this video, watch editor, Caroline Baldwin, interview Chris Tanner, founder of Brightpearl and Lee Adams, founder of Open 24 Seven, as they discuss how retailers can improve their businesses using eCommerce analytics.
  • Video: Essential Retail & The Omnichannel Survival Guide Chapter Eight
    Video: Essential Retail & The Omnichannel Survival Guide Chapter Eight
    Moderator - Caroline Baldwin, Speakers - Chris Tanner & Lee Adams Recorded: Jul 19 2018 8 mins
    Essential Retail tackles chapter eight of The Omnichannel Survival Guide – Omnichannel Inventory Management. In this video, watch editor, Caroline Baldwin, interview Chris Tanner, founder of Brightpearl and Lee Adams, founder of Open 24 Seven, as they discuss the inventory challenges facing omnichannel retailers.

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