Good news for ServiceNow users: You can now extend the power of ServiceNow across the enterprise!
ServiceNow now handles not just support tickets but also cases for all departments, such as Customer Service, Finance, HR and so on.
But to be effective, the knowledge each department is creating has to be easy to use and easy to find. As more people create knowledge, it becomes even more important to build it the right way.
Join this 30-minute webinar where we will show how to:
• Create and manage knowledge for maximum efficiency and usability
• Ensure that high-quality knowledge is being created
• Bring best practices in knowledge creation and maintenance
• Increase collaboration and sharing across the enterprise