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Retail Design World - RDW

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  • Middle market crisis: how can ‘squeezed middle’ retailers share the success of d
    Middle market crisis: how can ‘squeezed middle’ retailers share the success of d
    Moderator - Matthew Valentine Recorded: Jul 16 2019 47 mins
    While discounters drive sales and luxury brands prosper, the middle market is looking sad. Neglected stores, fear of innovation, and a lack of relevance to younger consumers are all issues faced by some of the most familiar retail names in the market.

    What can mid-market retailers do to bring themselves out of the doldrums? Could new store formats help, or is the problem more fundamental?

    We ask:

    -What has happened to the middle market in retail?
    -Are there too many midmarket stores chasing a shrinking market?
    -Is closing stores the right strategy, or should they be more innovative?
    -What can design do to help midmarket retailers re-engage with their customers?
  • #RetailEXPO19 video interview: Brexit ‘sucking energy’ from Government activity
    #RetailEXPO19 video interview: Brexit ‘sucking energy’ from Government activity
    Moderator - Matthew Valentine, Speakers - Helen Dickinson Recorded: May 16 2019 10 mins
    The action required to help UK retail thrive is being held up by the Government’s stalemate over Brexit says BRC chief executive Helen Dickinson
  • #RetailEXPO10 video interview: ‘Less digital’ for Diageo’s Edinburgh flagship
    #RetailEXPO10 video interview: ‘Less digital’ for Diageo’s Edinburgh flagship
    Moderator - Matthew Valentine, Speakers - Greg Klingaman Recorded: May 15 2019 10 mins
    Diageo’s Greg Klingaman explains why the group’s Edinburgh showcase for Johnnie Walker will be less digital and more human
  • Video: How to write a retail design brief
    Video: How to write a retail design brief
    Moderator - Matthew Valentine, Speakers - Tim Moody, Irene Maguire, Tesh Chauhan Recorded: May 13 2019 16 mins
    How do you write a retail design brief? Retail Design World pulled together a panel of clients and designers to find out what to consider, and some pitfalls to avoid.
  • #RetailExpo19 video interview: Justin King on the future of stores
    #RetailExpo19 video interview: Justin King on the future of stores
    Moderator - Matthew Valentine, Speaker - Justin King Recorded: May 7 2019 13 mins
    Former Sainsbury’s CEO Justin King speaks to RDW editor Matthew Valentine about the future of stores, how to level the playing field with online competitors, the ideal store format, and the appeal of a retail career.
  • Death of the High Street: can new store formats and strategies bring back the sh
    Death of the High Street: can new store formats and strategies bring back the sh
    Moderator - Matthew Valentine - Speaker, Kathryn Bishop, Wybe Magermans Recorded: Apr 2 2019 66 mins
    We often hear the High Street pronounced dead. But is it really in such bad health?

    This webinar will cut through the headlines to see what retailers are really doing with their physical estates – and ask what customers want to see from them. It will look at retailers which are performing well from physical stores, the online retailers who are increasingly opening stores, and seek to find out what went wrong for those stores which have closed.

    Looking to the future, we will consider what demands and opportunities will shape our high streets for the next generation.

    We ask:

    -Are modern shoppers turning away from digital devices in search of ‘real’ experience?
    -Are we trying to save too many high streets?
    -How can retailers provide the experiences modern shoppers want, and in how many stores should they do this?
    -How do high streets and other retail destinations need to change in the future?
  • Are you experienced: What does experiential retail actually mean?
    Are you experienced: What does experiential retail actually mean?
    Moderator - Matthew Valentine, RDW , Speakers - Dan Buckingham, Howard Sullivan Recorded: Dec 12 2018 63 mins
    What is experiential design – do we all mean the same thing when we talk about it? How do retailers and designers decide what experiences will appeal to customers? And how can they measure if they have been effective?

    This webinar will seek to establish an understanding of just what we mean by experiential retail – and of where it is appropriate. It will also seek to establish what experiences customers want from stores, and what constitutes an experience too far.
  • Pop-ups: What is the long-term appeal of the short-term shop?
    Pop-ups: What is the long-term appeal of the short-term shop?
    Moderator - Matthew Valentine, Speakers - Hannah Grievson, James Breaks Recorded: Nov 14 2018 60 mins
    What is the long-term appeal of the short-term shop (for retailers and consumers)? What should designers consider when creating stores?

    Temporary stores are an increasingly common sight in UK high streets and shopping centres – as well as in travel hubs, entertainment venues, and even parks. This webinar will seek to establish why they have taken off in such a big way, and discuss the practical issues of designing and paying for them: how are they assembled and disassembled, how are they moved from place to place, and which retailer budget is used to pay for them?
  • All change – why retail staff are vital to new store formats
    All change – why retail staff are vital to new store formats
    Moderator: Matthew Valentine, RDW - Speakers: Tim Greenhalgh, Gabriel Murray Recorded: Oct 3 2018 50 mins
    New store formats offer new experiences – and demand a lot more from retail staff. They are brand ambassadors, guides to brand rituals and curators of product experiences.

    But are retailers and store designers doing enough to help retail staff transition to new ways of working? Are they listening to staff when they create new stores? Are employees being paid well enough for the skills they must develop?

    This webinar will examine the changing role of people in physical store, and question whether they are being the given the credit they deserve in the brave new world of retail.
  • #RDE2018 Video Interview: Health of the High Street Panel Discussion
    #RDE2018 Video Interview: Health of the High Street Panel Discussion
    Moderator - Matthew Valentine, Speakers - Matt Price, Alex Schlagman and Ian Johnston Recorded: Jun 19 2018 22 mins
    What does the future hold for the high street? Retail Design World editor Matthew Valentine hears from EE head of commercial and store design Matt Price, SavetheHighStreet.org founder Alex Schlagman, and Quinine founder Ian Johnston.

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