Moderator - Matthew Valentine - Speaker, Kathryn Bishop, Wybe Magermans
We often hear the High Street pronounced dead. But is it really in such bad health?
This webinar will cut through the headlines to see what retailers are really doing with their physical estates – and ask what customers want to see from them. It will look at retailers which are performing well from physical stores, the online retailers who are increasingly opening stores, and seek to find out what went wrong for those stores which have closed.
Looking to the future, we will consider what demands and opportunities will shape our high streets for the next generation.
-Are modern shoppers turning away from digital devices in search of ‘real’ experience?
-Are we trying to save too many high streets?
-How can retailers provide the experiences modern shoppers want, and in how many stores should they do this?
-How do high streets and other retail destinations need to change in the future?
Moderator - Matthew Valentine, RDW , Speakers - Dan Buckingham, Howard SullivanRecorded: Dec 12 201863 mins
What is experiential design – do we all mean the same thing when we talk about it? How do retailers and designers decide what experiences will appeal to customers? And how can they measure if they have been effective?
This webinar will seek to establish an understanding of just what we mean by experiential retail – and of where it is appropriate. It will also seek to establish what experiences customers want from stores, and what constitutes an experience too far.
Moderator - Matthew Valentine, Speakers - Hannah Grievson, James BreaksRecorded: Nov 14 201860 mins
What is the long-term appeal of the short-term shop (for retailers and consumers)? What should designers consider when creating stores?
Temporary stores are an increasingly common sight in UK high streets and shopping centres – as well as in travel hubs, entertainment venues, and even parks. This webinar will seek to establish why they have taken off in such a big way, and discuss the practical issues of designing and paying for them: how are they assembled and disassembled, how are they moved from place to place, and which retailer budget is used to pay for them?
Moderator: Matthew Valentine, RDW - Speakers: Tim Greenhalgh, Gabriel MurrayRecorded: Oct 3 201850 mins
New store formats offer new experiences – and demand a lot more from retail staff. They are brand ambassadors, guides to brand rituals and curators of product experiences.
But are retailers and store designers doing enough to help retail staff transition to new ways of working? Are they listening to staff when they create new stores? Are employees being paid well enough for the skills they must develop?
This webinar will examine the changing role of people in physical store, and question whether they are being the given the credit they deserve in the brave new world of retail.
Moderator - Matthew Valentine, Speakers - Matt Price, Alex Schlagman and Ian JohnstonRecorded: Jun 19 201822 mins
What does the future hold for the high street? Retail Design World editor Matthew Valentine hears from EE head of commercial and store design Matt Price, SavetheHighStreet.org founder Alex Schlagman, and Quinine founder Ian Johnston.
Moderator - Matthew Valentine, Speaker - Richard FlintRecorded: Jun 14 201812 mins
Retail Design World editor Matthew Valentine speaks to Hema international director Richard Flint about how store designs evolve due to customer demand, and how the brand delivers what its customers want.
Moderator - Matthew Valentine, Speaker - Tim GreenhalghRecorded: Jun 14 201816 mins
Retail Design World editor Matthew Valentine speaks to Fitch chairman and chief creative officer Tim Greenhalgh, about experiential stores, the Retail Design Student Awards, and what how physical store are fighting back against rivals such as Amazon