Network engineers and system administrators can spend a great deal of time responding to user complaints and troubleshooting slow performance issues that are difficult to diagnose or replicate. Resolving those issues can be especially problematic if those applications are provided by a third-party vendor or hosted by third parties, such as SaaS EMR applications, claims processing applications, and practice management applications. Often, IT teams do not have enough visibility to determine root causes or to counter claims from third-party vendors and managed service providers that host applications. With real-time insight into end-user experience for these hosted applications, including application-level transaction details, IT teams can hold vendors accountable and identify root causes faster.
Learn how ExtraHop helps you identify the root cause of your IT problems, avoiding unnecessary friction among your IT teams and ransomware by providing full, real-time visibility into which devices are accessing network share and what type of behavior they are exhibiting, backed by machine learning for immediate anomaly detection.