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  • Creating a Single Data Security Classification Policy for GDPR & Everything Else
    Creating a Single Data Security Classification Policy for GDPR & Everything Else Greg Forest, CTO of Contoural Recorded: Feb 22 2018 48 mins
    In order to properly control privacy data under GDPR, you need a plan for both classifying and understanding where that info is kept. Regulation-specific standards are often insufficient, and trying to apply multiple standards is difficult and confusing to employees. In this webcast. Greg Forest from Contoural will discuss how to create a single comprehensive yet workable data security classification standard that both ensures compliance and is intuitive and easier for employees to follow. Topics include:
    • An overview of key data classification frameworks including HIPAA, ISO, FIPS and others, their strengths and their weaknesses
    • Key attributes that should go into your standard including privacy, confidentiality, IP and other types of sensitive information
    • How to create a hybrid standard
    • Sampling your standard with content, and using this to drive adjustments and fine tuning
    • How to integrate data classification with record retention
  • Becoming Compliant – Finding GDPR Data in the Wild
    Becoming Compliant – Finding GDPR Data in the Wild Tom Mighell, Esq., VP of Delivery Services and Greg Forest, CTO, Contoural Recorded: Feb 21 2018 56 mins
    In many ways, creating your GDPR Data Protection Policy is the easy part. As the May deadline approaches, the real work begins on finding all your Privacy Data not only in databases but also GDPR content scattered across file shares, desktops and other storage repositories around the world.

    In this Webcast, Contoural experts Greg Forest and Tom Mighell will discuss:
    • Real-world strategies and processes for identifying, classifying and securing large amounts of not only unstructured GDPR data
    • Addressing semi-structured content
    • Applying automation
    • Creating an ongoing process
  • You've Got Your GDPR Policy, Now What?
    You've Got Your GDPR Policy, Now What? Tom Mighell, Esq., VP of Delivery Services, Contoural Recorded: Feb 20 2018 60 mins
    In many ways, having your Data Protection Policy in place is not necessarily the last mile, but the first. In order to be fully GDPR-compliant, you need to understand where all of your information is, where your privacy data lives and how it’s being secured.

    Join Tom Mighell, VP of Delivery Services at Contoural as he discusses the roadmap you need to follow to achieve full compliance before the May 25th deadline.

    Topics will include:
    • Strategies to execute your policy
    • How to train everyone in your organization to be aware of privacy requirements
    • Appointing a Data Protection Officer to manage your privacy program for your organization
    • Steps your organization needs to take now to be ready
  • Creating an Information Governance Roadmap
    Creating an Information Governance Roadmap Mark Diamond, CEO, Contoural Recorded: Dec 1 2017 54 mins
    A well-designed Information Governance roadmap with appropriate milestones and metrics can drive a successful program forward. Join this webcast to learn more about:
    • Key elements for launching an Information Governance Program
    • How to incorporate these elements to meet your organization’s specific needs
    • Creating a team to help you launch your program
  • Creating an In-House Discovery Response Plan
    Creating an In-House Discovery Response Plan Tom Mighell, Esq., VP of Delivery Services, Contoural Recorded: Dec 1 2017 59 mins
    Like most companies, you probably have a process for responding to discovery requests in litigation or regulatory matters. But is that process documented? If the staff in charge of discovery left today, or if that big class action finally hit, would you be prepared? Sometimes, having a consistent, repeatable process in place can help to protect you from surprise, sanction, or high discovery costs - especially if your company has a low litigation profile.

    This webcast will cover:
    • How to create a discovery response plan, no matter your company size
    • Understanding how good information governance practices can improve your litigation readiness
    • Best practices for legal holds
    • The role technology plays in eDiscovery, whether you should invest in it, or use outsourced technology services
    • eDiscovery when your company stores records in the cloud
  • Is It Time for Your Retention Schedule to Grow Up and Become Something Useful?
    Is It Time for Your Retention Schedule to Grow Up and Become Something Useful? Mark Diamond, CEO, Contoural Recorded: Dec 1 2017 51 mins
    We don’t usually think of records retention schedules as exciting, but they happen to be one of the most important pieces of your e-discovery and information governance foundations. Many organizations consider records retention as something that they have to do, but feel handcuffed because they have no way of enforcing a policy.

    Join this webcast to learn more about:
    • Creating a modern, compliant and useful records retention schedule
    • Applying a schedule to reduce risks and costs in future discovery
    • Addressing both legal and regulatory requirements as well as business needs
  • How to Ask for Information Governance Funding
    How to Ask for Information Governance Funding Mark Diamond, CEO, Contoural Recorded: Sep 14 2017 33 mins
    Often the biggest challenge of launching an Information Governance (IG) program is securing funding. Information Governance professionals understand the value IG programs bring to an organization, but the challenge is effectively communicating that value to senior management. How can you move your program's funding from "should do"
    to "will do"?

    Join Contoural CEO Mark Diamond as he discusses:

    -How your IG funding proposal can rise above the noise of other funding requests
    -Strategies for determining how much to ask for and when
    -How to develop an IG Return On Investment with ROI metrics
    -Funding case studies of how other in-house practitioners have garnered funding
    -How to get senior management to recognize the need for Information Governance

    About the Speaker:
    Mark Diamond is founder and CEO of Contoural and one of the industry thought leaders in proactive records & information management, litigation readiness and risk & compliance strategies. As a trusted advisor he and his company help bridge legal, compliance, security and business needs and policies with effective processes, technology and change management. Mark is a frequent industry speaker, presenting at numerous Legal and IT industry conferences as well as online venues. Additionally, Mark addresses more than one hundred internal corporate audiences each year.
  • Building Consensus Between Legal, Records and IT on What to Save and Not Save
    Building Consensus Between Legal, Records and IT on What to Save and Not Save Ed Rawson (PNC), Michele Hanrahan (Sound Transit), Shawn Cheadle (LMCO), Mark Diamond (Contoural) Recorded: Jul 20 2017 60 mins
    Business units want a policy that allows them to save everything. Legal wants the minimum saved. IT just wants something easy to execute. What should we do? A committee is formed, with legal, IT, records management, HR, and others. The committee meets. Discussions ensue: Which are business records? How long should we save them? Do we allow exceptions?

    The committee meets again. And again. We’re stuck.

    Join Ed Rawson , Michelle Hanrahan, Shawn Cheadle and Mark Diamond as they discuss strategies for building consensus across your organization and making sure your initiative doesn't get stuck!

    About the speakers:
    Ed Rawson is a strategic, results-oriented thought leader who has dedicated over 30 years of his career to helping organizations manage their paper and digital content lowering cost and increasing productivity. Ed has helped organizations to align information with business value and operational direction to maximize the return on investments, lowering risk and maintaining compliance.

    Michele Hanranhan is Records Manager at Sound Transit since January 2015 and is leading a RIM group to implement ECM solution organization wide. She previously worked at Federal Home Loan Bank of Seattle, PATH, and Washington State Department of Transportation and has over 16 years of experience in Records and Information (RIM) with a variety of business, government and non-profit organizations. 

    Shawn Cheadle is General Counsel to the Military Space line of business at Lockheed Martin Space Systems. He supports government and international contracts negotiations, drafting and dispute resolution. He also supports information governance, eDiscovery, records management, counterfeit parts investigations, and other functional organizations at Lockheed Martin. He is an ACC Global Board Member, current Information Governance Committee Chair and former Law Department Management Chair, and former Board member and President of ACC Colorado.
  • How To Delete a Lot of Emails and Files Quickly and Defensibly
    How To Delete a Lot of Emails and Files Quickly and Defensibly Dan Elam, VP and Consultant, Contoural Recorded: Jul 20 2017 60 mins
    Sometimes there is a mandate to delete large quantities of emails and files very quickly, either after litigation or simply because senior management gets fed up with too much electronic junk. When needing to delete a lot quickly, traditional “manage and let expire over time” approaches don’t work. On the other hand, blanket, delete-everything approaches can run afoul of record retention and legal requirements. What’s an organization to do?

    About the Speaker:
    Dan Elam is one of the nation’s best known consultants for information governance. As an early industry pioneer, he created the first needs analysis methodology and early cost justification models. Dan’s involvement has been in the design and procurement of some of the largest systems in the world. Today Dan helps Contoural clients develop business cases and establish strategic road maps for information governance. He is the former US Technical Expert to ISO and an AIIM Fellow.
  • Preventing Employees From Hoarding Documents
    Preventing Employees From Hoarding Documents Kathryn Hilton, VP and Consultant, Contoural Recorded: Jul 20 2017 58 mins
    Taking a “save everything forever” approach and employee hoarding of e-mails, files and other types of electronic documents are burying organizations under mountains of data, exposing them to privacy risks, increasing costs and risks of eDiscovery, as well as sapping productivity from employees who spend hours every week looking for information. Yet many company’s efforts at aggressively deleting electronic documents are either ineffective or worse, they have the unintended effect of driving “underground archiving” whereby employees save information in insecure locations.

    Join us as we explore smart approaches to preventing employees from hoarding documents.

    About the Speaker:
    Kathryn Hilton, Vice President of Consulting for Contoural, has more than 20 years experience in records and information management, strategy consulting, and data storage technology. As a Contoural consultant and practice manager, Kathryn has developed methodologies for Records and Information Management organization design and for Change Management strategy, process, and content.  In addition to leading Contoural teams in these areas, Kathryn assists clients with the globalization of their programs, and has visited client sites around the world for a detailed understanding of business and legal information management requirements. 

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