“I would not want to be a merchant responsible for managing fraud today,” Spear told Karen Webster in a live online discussion on the topic held last week with an audience of online retailers. “It is a full-time job, 24/7/365, against constantly evolving threats.”
Ecommerce fraud losses have fallen 34.7% since Q1 2016, helped by machine learning and new services like Guaranteed Fraud Protection. However, merchants across eight major industry segments are still expected to lose $48.2 billion this year. And not all industries have improved. For example, online Department Stores saw fraud losses rise by 146.5% between Q1 2016 and Q1 2017. What’s changing, and what’s next? Hear directly from experts responsible for protecting over 5,000 e-commerce merchants globally.