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  • The Critical Role of Unified Communications in Digital Transformation
    The Critical Role of Unified Communications in Digital Transformation
    Comcast Business Recorded: Feb 28 2019 37 mins
    According to Nemertes Research, among the core technologies supporting digital transformation are cloud, analytics, collaboration, contact center, and mobility. Key to harnessing the power of those technologies is Unified Communications and Collaboration (UCC) and organizations are increasingly aware of it potential. In fact, Nemertes’s data shows UCC spending increased by 46.2 percent in 2018. Like digital transformation itself, UCC and its related technologies have the potential to aid in process improvement, customer engagement, team collaboration, and more.

    In “The Critical Role of Unified Communications in Digital Transformation a webinar from Comcast Business on Thursday, February 28th at 1 p.m. EST, our panelists will walk you through the key drivers enabling UCC and its impact on digital transformation initiatives.

    Together, we’ll explore:
    •Emerging, cloud-based technologies and apps
    •Drivers leading the move to the cloud and UCC
    •How the hybrid cloud correlates with UCC success
    •Use cases: Remote workers, branch offices, customer facing
    •UCC architecture
    •Provider requirements and roles
    •The future of UCC

    Our panelists:
    •Irwin Lazar, vice president and service director at Nemertes Research, develops and manages research projects, conducts and analyzes primary research, and advises numerous enterprise and vendor clients. He is responsible for benchmarking the adoption and use of emerging technologies in unified communications and collaboration.
    •Jeannette Romero, product management executive director for the Comcast Business Voice product portfolio, leads the development and lifecycle efforts for Comcast Business Class Voice, Mobility, VoiceEdge Select, Business VoiceEdge, PRI, and SIP products.
  • The Road to Digital Transformation: A Real-World Perspective
    The Road to Digital Transformation: A Real-World Perspective
    Comcast Business Recorded: Jan 31 2019 47 mins
    Data tells us that digital transformation is the focus of nearly every discussion on organizational strategic initiatives. According to the Economist Intelligence Unit, 77 percent of businesses state that digital transformation is their first strategic priority. The MIT Sloan Review reveals that 90% of CEOs cite enterprise-wide digital transformation as a core objective of their digital strategy. Given its potential for meeting new business opportunities, empowering frontline employees, automating data collection, storage, analytics, generating insights that feed critical business intelligence needs, and more, that’s not a surprise. Yet, fewer than 15 percent of early maturity digital enterprises have a clearly defined digital strategy. There simply is no roadmap.

    But sound examples of successful initiatives exist. Our panelists will walk you through the process Philadelphia Federal Credit Union (PFCU) took in beginning their journey toward digital transformation, starting with moving its network from an MPLS environment to SD-WAN.

    Together, we’ll explore:
    •The current digital transformation environment
    •The factors that led to PFCU’s initiative
    •How the institution assessed its needs
    •Implementation issues and completion
    •Current and long-term results
    •The array tools and technologies that can aid in your digital transformation

    Our panelists:
    •Richard Costello, IT Manager for Philadelphia Federal Credit Union (PFCU), provides support for everything from database servers and e-mail servers to virtual infrastructure.  He has also been involved in several upgrades at PFCU, including core infrastructure, phone system, wireless network replacements, and LAN/WAN data.
    .
    •Jody Hagemann, director of product management, Comcast Business Services, focuses on service operations design, new product launch, and lifecycle management. Currently, she’s developing the Comcast Business ActiveCore℠ platform.
  • Digital Transformation 2.0 Drivers and Disruptors: Is Your Network Ready?
    Digital Transformation 2.0 Drivers and Disruptors: Is Your Network Ready?
    Comcast Business Recorded: Dec 18 2018 47 mins
    The perspective on Digital Transformation to date has focused on the issues associated with traffic steering and other factors related to optimizing networks for enriched customer experiences, improved organizational communication, and improved efficiencies across the board. But, what’s next? Cloud computing, data analytics, social media, and mobility have helped organizations move more rapidly toward digital transformation, but how will emerging technologies create the next leap? How will virtual/augmented reality, blockchain, Internet of Things (IoT), Artificial Intelligence (AI), advanced data analytics/predictive analytics come together, along with software-defined networking, to drive digital transformation efforts that will completely change the way networks and companies work?

    In “Digital Transformation 2.0 Drivers and Disruptors: Is Your Network Ready for the Future?” a free webinar from Comcast Business on Tuesday, December 18 at 1 p.m. EST, our panelists will look to the future, helping to unlock the possibilities these disruptive technologies might offer.

    • John Brzozowski, fellow at machineQ, a Comcast service. As Head of Engineering for Comcast machineQ, John and his team are responsible for core IoT technology development and infrastructure engineering, including architecture, design, and development for both software and hardware.
    • Zeus Kerravala, founder & principal analyst, ZK Research, provides a mix of tactical advice to help his clients in the current business climate and long-term strategic advice.

    In this webinar, we’ll cover:
    •IoT, AI, and virtual/augmented, and machine learning in infrastructure implementation
    •The power of predictive analytics, advanced business intelligence, and big data in leveraging decision-making
    •Cloud strategies, security needs, and risk management in a changing environment
    •The new infrastructure vision: Pulling it all together
  • Driving Digital Transformation Through 2019 and Beyond
    Driving Digital Transformation Through 2019 and Beyond
    Forrester Research and Comcast Business Recorded: Nov 15 2018 56 mins
    Join us on November 15th at 2 p.m. ET for “Driving Digital Transformation Through 2019 and Beyond,” a webinar from Forrester Research and Comcast Business, where our expert panelists will explore the key considerations for successful advanced data network technology adoption and long-term strategy.

    We’ll discuss:
    •Why Digital Transformation is not a “one-and-done” concept.
    •The changing narrative around Digital Transformation, as we shift from adding digital features (1.0), to having digital become a core part of an ongoing enterprise strategy (2.0).
    •The ways in which the continuous transformation and evolution of a company’s digital initiatives requires a complete re-think of your business’ go-to-market, including how you interact with your customers, how you drive operational excellence, how you approach innovation, and the technologies you use as the foundation.
    •Why companies using advanced data networks to embrace Digital Transformation 2.0 experience proven gains in customer satisfaction, revenue, and employee productivity.
    •The technologies you can put to work on your own Digital Transformation journey.

    Our panelists include”
    •Andre Kindness, principal analyst at Forrester Research, serves IT Infrastructure & Operations Professionals. He is a leading expert on enterprise network operations and architecture. His research focuses on networking technology and strategy—such as software defined networking and network function virtualization—for private cloud, remote locations, and hybrid cloud.
    •Allan Langfield, executive director, product management at Comcast Business, is responsible for Product Management, Development and Deployment of the Comcast NFV platform, ActiveCore. Allan’s group is focused on delivering a customer-oriented Digital Experience, enabling and integrating services including SD-WAN.
  • The Enterprise Edge: Accelerating the Journey to Digital Transformation 2.0
    The Enterprise Edge: Accelerating the Journey to Digital Transformation 2.0
    Comcast Business Recorded: Oct 25 2018 54 mins
    What’s next in digital transformation? It’s the evolution of the “enterprise edge,” an emerging services hub for the collection and distribution of data and as a key enabler in the transformation to a digital-native enterprise. It plays a central role in meeting new business opportunities, from empowering frontline employees, to automating data collection, storage, analytics, and insights that feed critical business intelligence needs.

    Our expert panelists will explore the ways in which successful transformation of the enterprise edge creates an evolution of the enterprise network architecture, fueling the next leg of digital transformation. It aligns all organization resources, including key assets closer to the edge, to offer operational advances, richer customer and employee experiences, and higher economic rewards.

    We’ll discuss:
    •How a transformed network edge helps meet demands for speedier decision-making, unlimited and quick access to cloud applications, and stricter quality of service parameters.
    •The role of “disruptive networkers” and how they leverage advanced data networks, such as SD-WAN, the cloud, and automation.
    •Understanding where your company fits on the Digital Journey Index which was developed by IDC in conjunction with Comcast Business, to help track the progress of your digital journey.
    •New architectural choices that allow enterprises to transform to digital-native and move toward a more intelligent, automated, and flexible network that allows them to react quickly and effectively to a changing business environment.

    Our panelists include:
    •Ghassan Abdo, research vice president in IDC’s Telecommunications group, covers the evolution of the Telco Cloud Ecosystem as well as the emerging Virtualized Enterprise Networking services.
    •Jeff Lewis, vice president of product management for Comcast Business. Jeff oversees the company’s evolution of next-generation networking, cloud, data center, Wi-Fi, and Internet solutions for business.
  • Ethernet: Building a Bridge to Digital Transformation
    Ethernet: Building a Bridge to Digital Transformation
    Comcast Business and Ciena Recorded: Sep 27 2018 48 mins
    A range of powerful technology platforms—mobility, high-performance wireless, AI and the Internet of Things (IoT), smart connected solutions, fast deployments, and of course, digital transformation—share the same backbone: Ethernet. It’s the power behind the seamless delivery of a wide range of applications across networks for an increasingly broad array of industries, including finance, healthcare, retail, federal and municipal organizations, energy, and IT, among others.

    Join us on September 27th at 1 p.m. ET for “Ethernet: Building a Bridge to Digital Transformation,” a webinar from Comcast Business, where our expert panelists will explore the role that Ethernet plays in digital transformation, particularly in supporting networks and enterprises.
    We’ll explore how Ethernet serves digital transformation by:

    • Helping to standardize services, bolster scalability, and enhance both
    overall quality and service management.
    • Working with other technologies to play a critical role in deploying
    applications from the core to the edges of your Wide Area Network.
    • Supporting data center, distributed enterprises, and cloud connectivity,
    easy integration for IP networks, and network simplification.
    • Enabling a wide range of applications, such as imaging, video
    telepresence, and BD/DR, and more.

    Our panelists are:
    • Wayne Hickey, Advisor, Product Marketing at Ciena. His focus is on building solutions to all market segments.
    • Susan Campbell, Senior Director—Product Management, Ethernet
    and Transport, Comcast Business.
  • Is Your Network Ready for the Busy Season?
    Is Your Network Ready for the Busy Season?
    Comcast Business Recorded: Aug 30 2018 49 mins
    As we head into the 4th quarter, your business needs to be ready for the increased traffic and pressure your network will experience. Holidays, the advent of the football and basketball seasons, back-to-school, vacations, budget planning… In fact, since 2010, the concentration of bandwidth-critical events is higher in Q4 than at any other time of the year (Statista 2018). No matter your industry, the impacts can be felt across the entire business ecosystem. Building a bulwark against the seasonal variation created by increased consumer and commercial activity, and the resulting pressure on your network to meet those demands, can be your best defense.

    Join us on August 30th at 1 p.m. EST for “Is Your Network Ready for the Busy Season?,” a free webinar from Comcast Business. Expert panelists from Nemertes Research and Comcast Business will help you get ahead of the challenges and opportunities presented this time of year and plan next year’s priorities.

    You’ll gain a deeper understanding of:
    •Steps you can take to upgrade and safeguard your existing architecture today.
    •Solutions designed to shore up your network, including, cloud, multi-WAN, wireless backup, and more.
    •Long-term planning to prepare for future network fluctuations.

    Meet our expert panelists:
    •John Burke, principal research analyst, Nemertes Research. John advises key enterprise and vendor clients, conducts and analyzes primary research, and writes thought-leadership pieces across a wide variety of topics.
    •Jody Hagemann, director of product management, Comcast Business Services, focuses on service operations design, new product launch, and lifecycle management. Currently, she’s developing the Comcast Business ActiveCore℠ platform.
  • Unified Communications: Creating a Modern Collaboration Model
    Unified Communications: Creating a Modern Collaboration Model
    Comcast Business Recorded: Jul 26 2018 49 mins
    Today’s digital economy and its associated requirements for your business are constantly evolving. From headquarters to branch offices, unified communications is key to building a better bridge for collaboration across your distributed enterprise.

    Join us on July 26 at 1 p.m. ET for “Unified Communications: Creating a Modern Collaboration Model,” a webinar from Comcast Business, to understand how hosted capabilities are evolving to create more unified communications and greater productivity for an increasingly mobile workforce.

    You’ll learn how to:
    •Rethink communications for a distributed, modern workforce
    •Develop a “user-first” mentality for unified communications
    •Administer new services for greater employee productivity and customer satisfaction

    Hear from our expert panelists:
    -John Guillaume, vice president, product management and strategy, at Comcast Business, is responsible for managing its voice, unified communications, and SaaS portfolio. He is also head of UX for Comcast Business and leads the software developers and designers.

    -Diane Myers, senior research director, VoIP, UC, and IMS, at Infonetics/IHS, leads the company’s arrier VoIP/IMS and enterprise telephony coverage, authoring numerous market share and forecast reports, service provider and end-user studies, and Continuous Research Service (CRS) research notes.
  • Taking Complexity Out of Connecting to the Cloud
    Taking Complexity Out of Connecting to the Cloud
    Comcast Business Recorded: Jun 28 2018 33 mins
    Hybrid cloud is shaping a new network reality, and now is the time to ensure your network is ready across all your locations. According to 451 Research, 60 percent of IT environments will reside in the cloud in 2018—up from 45 percent in 2016.The mix of on-premises and cloud-based resources that underpins the hybrid cloud means increased complexity, and legacy networks are simply no longer equipped to meet demands created by bandwidth-intensive environments.

    Join us on June 28 at 1 p.m. ET for the “Taking Complexity Out of Connecting to the Cloud” webinar. Our expert panelists will discuss the issues related to operating in a hybrid cloud.

    We’ll explore:
    • Assessing core infrastructure needs in light of increased complexity;
    • The keys to building a seamless hybrid cloud environment geared to scaling;
    • Architecting a cloud environment with business continuity in mind;
    • Challenges and advantages of multi-cloud architecture; and
    • Security considerations.

    Our panelists include:
    • Geoff Woollacott, senior strategy consultant, principal analyst at Technology Business Research, focuses on emerging technologies and their business implications for customer adoption
    • John Keller, director, product management, Data Center/Cloud at Comcast Business, works to build products and services for Comcast customers through private, direct connectivity to multi-tenant data center and cloud service providers.
  • Navigating the New, App-Centric Reality
    Navigating the New, App-Centric Reality
    Comcast Business Recorded: May 24 2018 50 mins
    Legacy MPLS networks weren’t built to optimize network visibility. In an age when nearly 80% of workloads are in the cloud and almost every function is tied to an application, transparency is critical to managing traffic. Gaining the control you need starts with taking an app-first approach.

    Software defined networking (SDN) is critical to gauging the breadth of all your applications and to effectively steering traffic to maximize performance. In “Navigating the New, App-Centric Reality,” our panelists will explore how the internet has changed radically in the past 10-15 years; network and infrastructure challenges; how SDN offers greater control; and more.

    Our panelists are:
    • John Burke, principal research analyst, Nemertes Research, advises key enterprise and vendor clients, conducts and analyzes primary research, and writes thought-leadership pieces across a wide variety of topics.
    • Jody Hagemann, director of product management, Comcast Business Services, focuses on service operations design, new product launch, product-to-product migration, and lifecycle management. Her current role is developing the Comcast Business ActiveCore℠ platform.

    Participants will gain insights into:
    • The landscape of the “new internet”;
    • Case study examples of network limitations;
    • Applications best served by infrastructure type;
    • Application best practices; and
    • The keys to unlocking bandwidth constraints.

    Register for “Navigating the New, App-Centric Reality,” on Thursday, May 24th, 1 p.m. EST, today!

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