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Navint Partners

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  • How to Navigate Post-Acquisition Success with Recurring Revenue Businesses
    How to Navigate Post-Acquisition Success with Recurring Revenue Businesses Jeff Wissink, Managing Director and Stephen Terry, Director of Subscription Services, Navint Partners Recorded: Apr 3 2018 34 mins
    Growth through acquisition is a common strategy for recurring revenue businesses, providing rapid revenue gains, increased customer base, and cost-side synergies. Capturing those synergies requires thoughtful post-acquisition integration work; bringing multiple companies into a single way of operating across a larger pool of customers.

    In many cases, each business has independently built a frictionless Continuous CustomerTM experience around their product offerings, fine-tuning their operations for the singular purpose of attracting, keeping, and growing that certain customer base for that particular offering. After the acquisition is made, attention quickly turns to how these independent entities can be quickly combined to operate efficiently and realize expected benefits.

    This session will cover client examples of overcoming this challenge and map out the five steps to integrate recurring revenue business acquisitions to maximize value.
  • 11 Symptoms of a Broken Recurring Revenue Model
    11 Symptoms of a Broken Recurring Revenue Model Jeff Wissink, Managing Director and Stephen Terry, Director of Subscription Services, Navint Partners Recorded: Oct 3 2017 39 mins
    Recurring revenue and subscription business models are taking hold across every market sector. Initially the transition to recurring revenue is simple. But as a company scales and diversifies their products, operational issues are exposed that have real business consequences. Organizations are finding that their traditional methods, tools, and approaches are not only a hindrance, but eroding the recurring revenue business.

    This webinar covers the 11 organizational symptoms such as mushrooming headcount, customer churn, reporting inaccuracies and more, that should alert you to a severe problem—reduced performance and increased operational cost—in your subscription business.

    Jeff Wissink, Managing Director for Navint Partners has 22 years of experience in interim Executive Leadership (CIO), business strategy realization and enterprise business transformation. His expertise includes extensive work with consumer products, SaaS, apparel/retail, and media and entertainment.

    Stephen Terry, Director of Subscription Services, Navint Partners has over 20 years of experience delivering product and service innovation. He has developed deep expertise in helping clients transition their product catalog, operating practices, and business systems to build and grow subscription and consumption revenue streams.
  • Subscriptions & the Continuous Customer: 6 Accelerators to Recurring Revenue
    Subscriptions & the Continuous Customer: 6 Accelerators to Recurring Revenue Jeff Wissink, Managing Director and Stephen Terry, Director of Subscription Services, Navint Partners Recorded: Aug 24 2017 27 mins
    The cornerstone of any successful business is the ability to attract and retain customers. This is nothing new. What has changed is the digital nature of the ‘always on’ customer and the expectations they have when engaging with your business.

    This webinar covers the new Continuous Customer™ dynamic and the 6 accelerators for transitioning to recurring revenue business.

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