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FICO

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  • PSD2 and Jenny's Washing Machine
    PSD2 and Jenny's Washing Machine
    Jenny the animation Recorded: Nov 13 2017 2 mins
    Animation that talks about how PSD2 could impact customer journey and how PSPs can mitigate against this by securing payments using transaction risk analysis instead of strong customer authentication
  • Are Your Fraud Operations Ready for PSD2?
    Are Your Fraud Operations Ready for PSD2?
    Gabriel Hopkins, Matthew Cox, Russell Robinson Recorded: Nov 2 2017 51 mins
    How will you balance Strong Customer Authentication with customer service? Can you implement PSD2 without causing friction in the customer journey?

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    In a few months time, PSD2 becomes law across the European Economic Area. the regulated use of Strong Customer Authentication changes how payment service providers interact with their customers. Managed badly, disruptions to the payment process will see customers take their business elsewhere, but those PSPs who manage it well, will have a competitive advantage.

    Join our PSD2 webinar to explore the likely impact of PSD2 on customer relationships and learn what you need to do to prepare.

    * Strong Customer Authentication vs Transaction Risk Analysis - Learn how Transaction Risk Analysis helps customer relationships, when you may use is and what you need to do NOW to prepare your fraud operations for PSD2.

    *Putting Customer Communications at the Heart of Your PSD2 Strategy - When additional authentication requirements stop your customers from managing their accounts or making payments, how can you communicate with them to get things back on track fast?

    *Hype or Reality? PSD2 and Machine Learning - Will PSD2 be the catalyst for you to add machine learning capabilities to fraud management? How will it help and what is it about PSD2 that builds the case for artificial intelligence and machine learning?
  • PSD2 Will Strong Customer Authentication End the Fraud Problem?
    PSD2 Will Strong Customer Authentication End the Fraud Problem?
    Matt Cox, Senior Director Fraud, Compliance and Cyber Crime at FICO Recorded: Sep 28 2017 1 min
    One minute of PSD2 wisdom from Matt Cox, who takes a look at what might happen with fraud once Strong Customer Authentication is securing payments under PSD2
  • How Is PSD2 Looking To Tackle Fraud? In Just 90 Seconds
    How Is PSD2 Looking To Tackle Fraud? In Just 90 Seconds
    Matt Cox - Senior Director Fraud, Compliance and Cyber Crime at FICO Recorded: Sep 26 2017 2 mins
    Matt Cox discusses what PSD2 means for fraud - in this short clip Matt talks about what makes up Strong Customer Authentication including inherence, possession and knowledge and introduces the concept of Transaction Risk Analysis
  • PSD2 Managing Fraud Intelligently – What PSD2 Means For Fraud
    PSD2 Managing Fraud Intelligently – What PSD2 Means For Fraud
    Matt Cox - Senior Director Fraud, Compliance and Cyber Crme at FICO Recorded: Sep 21 2017 6 mins
    What does PSD2 mean for the fraud operations of payment service providers? Here Matt Cox talks about why fraud is such a big part of PSD2 and how payment service providers can tackle the fraud requirements. Matt explains the benefits and difficulties introduced by Strong Customer Authentication and the role Transaction Risk Analysis can play in securing payments under PSD2.
  • PSD2 - What Role Will Artificial Intelligence And Machine Learning Play?
    PSD2 - What Role Will Artificial Intelligence And Machine Learning Play?
    Gabriel Hopkins - Vice President, Fraud Product Management Recorded: Sep 11 2017 3 mins
    AI and Machine Learning are popular topics but what role can they play in fighting fraud? With PSD2 on the Horizon Gabriel Hopkins takes a look at the different techniques that can be deployed in the fight against fraud.
  • PSD2 significa a gestão de Fraude
    PSD2 significa a gestão de Fraude
    Daniel Melo - Senior Director Business Development EMEA at FICO Recorded: Sep 11 2017 9 mins
    Daniel discute o que significa a gestão de Fraude debaixo das regras PSD2, em especial a razão de que a gestão de fraude é uma parte tão importante da nova regulamentação e como prestadores de serviços de pagamento podem enfrentar os requisitos de fraude. Daniel explica os benefícios e as dificuldades introduzidas pela forte autenticação de cliente e que função a análise de risco da transação pode desempenhar na gestão de pagamentos sob PSD2
  • PSD2 y los riesgos de fraude
    PSD2 y los riesgos de fraude
    Daniel Melo - Senior Director, Business Development EMEA Recorded: Sep 11 2017 10 mins
    Daniel habla de lo que significa PSD2 y los riesgos de fraude: por qué el fraude es una parte tan importante de PSD2 y cómo los proveedores de servicios de pago pueden abordar los requisitos de gestión de fraude. Daniel también explica los beneficios y las dificultades introducidas por autenticación fuerte de cliente y qué papel el análisis de riesgo de la transacción puede tener en la seguridad de pagos bajo PSD2.
  • PSD2 - Can Artificial Intelligence And Machine Learning Help PSPs Manage Fraud?
    PSD2 - Can Artificial Intelligence And Machine Learning Help PSPs Manage Fraud?
    Gabriel Hopkins - Vice President, Fraud Product Management Recorded: Sep 11 2017 2 mins
    There's a lot of hype around AI and Machine Learning - Here Gabriel Hopkins discusses when and how it can help payment service providers manage fraud for PSD2 and also offers some words of wisdom about why you need a balance in fraud fighting techniques.
  • PSD2 - What effect will AISPs and PISPs have on fraud?
    PSD2 - What effect will AISPs and PISPs have on fraud?
    Gabriel Hopkins - Vice President, Fraud Product Management at FICO Recorded: Sep 11 2017 2 mins
    PSD2 brings Account Information Service Providers (AISPs) and Payment Initiation Service Providers (PISPs) to the fore. when the primary relationship the customer has is with these new service providers what will the affect on fraud be for Payment Service Providers?

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