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British Retail Consortium

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  • Optimising the online customer journey
    Optimising the online customer journey
    BRC / Forgerock Recorded: Feb 13 2019 47 mins
    With our partners at ForgeRock, this webinar will explore how retailers can effectively manage their customers’ identities to optimise the online user journey. Gain an understanding of how and what information you are collecting about your customers online and how you can use this to boost customer loyalty and ultimately growth in your online sales.
  • Predicting Risk in Retail
    Predicting Risk in Retail
    BRC & AON Recorded: Feb 12 2019 20 mins
    Unforeseen events such as terrorist attacks or sudden shifts in weather, can impact on sales and footfall. In the new digital age, the real question is what are retailers doing with this knowledge? How are retail businesses using data that is now readily available to better understand risk?

    We will analyse the impact of non-damage events on retailer's revenue and how the use of data can simplify the process of identifying and predicting risk.
  • Brexit Webinar: Tech’s new frontier for cross-border trade
    Brexit Webinar: Tech’s new frontier for cross-border trade
    BRC, DP World London Gateway Recorded: Feb 5 2019 46 mins
    Every day billions of pounds worth of goods flows through the United Kingdom on time-critical journeys to distant places around the world. With Brexit looming and uncertainty still on the future scope of trade arrangements between the UK and EU, one thing is clear; technology will play a much bigger role in customs and logistics in the coming decades.

    Better integrating new technology into the supply chain will limit the time getting goods in and out of ports and other border entry and exit points and will provide a solution to some of the challenges around higher consumer demand for food and non-food products.

    This webinar, with our partners at DP World, will set out the new ways in which technology can help companies transiting goods from the EU and other countries and how to deal with the regulatory and customs challenges that exiting the EU will present from March.
  • Transforming the Retail Employee Experience
    Transforming the Retail Employee Experience
    BRC / Kronos Recorded: Jan 31 2019 51 mins
    Exploring how retailers can effectively support their staff and maximise workforce productivity as the industry undergoes rapid transformation.

    Drawing on the wealth of workforce data collected by the BRC, our experts along with our partners at Kronos will offer insights and practical tips on how we can bring staff on board and embed positive employee experience as a key part of the change process.
  • Untying the Festive Season
    Untying the Festive Season
    BRC & QLIK Recorded: Jan 29 2019 33 mins
    The holiday period is a significant time for retailers, with sales anticipated to dramatically increase during what is typically a peak selling season. This webinar will provide a recap looking at how the retail industry fared over Black Friday and Christmas.

    With our partners at Qlik, we will be using bespoke data and visualisations to walk you through the highs, the lows and key lessons from this year’s festive season.
  • Brexit: Ask the Expert - The new version of the Political Declaration
    Brexit: Ask the Expert - The new version of the Political Declaration
    William Bain Recorded: Nov 27 2018 40 mins
    Join us for our latest Brexit Webinar on Tuesday 27 November at 11am.

    After Sunday’s European Council summit, there will be finalised texts on both the UK’s exit arrangements, proposed Brexit transition (in the Withdrawal Agreement), and the signpost of the future trading relationship between the UK and EU (in the Political Declaration).

    Our Brexit policy lead William Bain will take you through what is in the new version of the Political Declaration, substantially changed in the last week, and what it could mean for your business in doing trade with the rest of Europe.

    We will also provide an outline of how the deal would affect the movement of goods between GB and NI, and the latest Brexit timeline of events and potential next scenarios on approving the deal, no deal, or other options as attention shifts back to Westminster for the critical few weeks ahead.
  • Retail, Stats, Facts & Trends
    Retail, Stats, Facts & Trends
    Rachel Lund, BRC & Liliana Danila, BRC Recorded: Nov 22 2018 31 mins
    Designed exclusively for our Associate Members, join us for our next quarterly webinar providing insights into the latest retail stats, fact, and industry trends.

    In this session, our Insights and Analytics expert will discuss how the retail industry is likely to fare in the run-up to the festive season, in the context of previous years and current trends.
  • Brexit: Ask the Expert
    Brexit: Ask the Expert
    William Bain, BRC Recorded: Nov 16 2018 56 mins
    UK Cabinet Ministers and EU member states are considering the terms of a prospective deal which could be agreed later this month. In this special webinar, the BRC’s Brexit policy advisor William Bain will discuss and take questions on this week’s crucial developments and as the timeline towards a deal or no deal outcome accelerates.
  • Brexit: Ask the expert webinar
    Brexit: Ask the expert webinar
    William Bain, Policy Advisor - Europe & International Recorded: Oct 25 2018 38 mins
    Preparing for a No Deal Brexit

    A No Deal Brexit is looking increasingly likely and we now need to prepare for a much sharper rupture from existing rules and trading terms post withdrawal March 2019.

    This webinar will enable you to put your questions to and gain insight from our Brexit expert, William Bain, on contingencies retailers may want to develop as we near the exit deadline without a clear deal in place.

    It will cover key issues including staffing, transit of goods, customs and regulatory checks processes, taxation and duties, data, regulatory authorisations and permits, and the integrity and efficiency of supply or sourcing chains.
  • Tackling Climate Change through the Cold Chain Webinar
    Tackling Climate Change through the Cold Chain Webinar
    BRC, Emerson Climate Technologies GmbH, Waitrose Recorded: Sep 13 2018 55 mins
    The webinar will discuss the short- and long- term changes retailers can make in their cold supply chain in order to boost their competitive advantage in the transition to the low-carbon economy, and how to address climate change through the development of science-based targets. Speakers will include representatives of the BRC, Emerson and Waitrose.

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