In this presentation Reid Paquin, Research Director for IDC's Manufacturing IT Priorities & Strategies (ITP&S) program, discusses recent findings from IDC's CloudView 2018 benchmark survey. He will cover the shifting Cloud strategy among Manufacturers, Cloud's impact on meeting business objectives, and what prevents companies from meeting these goals. In addition, top selection criteria, major concerns, and the use of Industry Cloud (IC) will be discussed. Senior IT leaders and line-of-business executives will come away with a snapshot of the Manufacturing Cloud landscape and guidance on incorporating Cloud into the IT portfolio to drive innovation and Digital Transformation.
IDC’s Aly Pinder, Program Director Service Innovation and Connected Products discusses two predictions for 2018 specifically impacting service innovation for the manufacturer over the coming one to three years. These predictions and trends highlight how manufacturers are re-thinking the way in which service can be delivered and how value should be created for the end customer in a changing digital world.