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IT Service Management in 2021: Predictions, Challenges and Changes
2020 asked businesses, organizations and IT teams to be agile, proactive and to challenge their modus operandi. It also challenged IT Service Management teams to champion businesses’ digital journeys in a way that no-one could have predicted in December 2019. In this special end-of-year panel, ITSM experts come together to share ‘stories from the field’…
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![[Panel] What Does the Future of ITSM Hold?](https://cdn.brighttalk.com/ams/california/images/communication/san/404651/preview_1589385840.png?width=640&height=360)
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