Dissecting an OEM Maintenance Contract: What Services are Actually Included?
Ed Ismail, VP Maintenance; Jordan Bischof, Global Dir., Storage; Joel Coviello, Dir. Enterprise Storage
Understanding the number of services and features included in an OEM maintenance contract can be confusing and knowing which platforms these services will benefit is equally challenging. Join this presentation to better understand: •The services often “bundled” in an OEM support agreement •How the link between hardware maintenance and software licensing affects buying decisions •Variables…