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Introhive

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  • Using Technology to Power Relationships in Today's Changing World
    Using Technology to Power Relationships in Today's Changing World
    Ben Roles Recorded: Jan 22 2019 38 mins
    Today’s companies are feeling pressure like never before. Global shifts in social demographics play out against a backdrop of rapid urbanisation and digital revolution. How do firms engage with companies operating in new economic centres? What does service as a commodity actually look like?

    This webinar will explore how these global trends impact all professional service organisations, and asks how can technology enable firms to maintain the upper hand?
    Specifically, the importance of relationships will be highlighted, and the question asked if technology will become the driving force behind this most human of enterprises.

    Join this webinar to keep up-to-date on the trends likely to make an impact on your business.
  • From thinking about CRM as a system to a systematic way of thinking about CRM
    From thinking about CRM as a system to a systematic way of thinking about CRM
    Alan Mercer; Michael Warren Recorded: Nov 21 2018 56 mins
    CRM and the Client – Matter Life Cycle: How to move from thinking about CRM as a system to a systematic way of thinking about CRM

    The history of Legal CRM is an interesting one, and there has been spectacular evolution in the technology available to enhance your Client Relationship Management. Ingenious tools designed to be proactive; working tirelessly behind the scenes to intuitively serve the right information to the right people at the right time. Removing the tedious leg-work in data input & maintenance and making clever connections will make your partners truly excited about the benefits a well-designed CRM can bring.

    Join us for our next webinar and discover the “Golden Rules” that guarantee your investment is realising the ROI it deserves. We will get straight to the heart of the five key issues that we know from experience, need to be addressed for true CRM success!
  • CRM: The Biggest Challenges of User Adoption and How to Tackle Them
    CRM: The Biggest Challenges of User Adoption and How to Tackle Them
    Ben Roles; Mike Driver Recorded: Sep 12 2018 48 mins
    The most concerning threat in CRM projects is the continuing lack of end user adoption. That’s the greatest headache faced by organisations and the major reason why CRM fails.

    Mike Driver (Industry CRM Expert & Director of LogiCRM) who brings 20 years of customer relationship experience from a business perspective will share key best practice techniques and offer insights on how to successfully tackle the age-old adoption problems.

    Ben Roles (Head of Technical Solutions at Introhive & experienced CRM implementation expert) will suggest pragmatic tips, effective tactics and give real-life examples of industry tried and tested best practices that have helped fill the user adoption void.

    Join us for an interactive and practical webinar session where the audience are also invited to come armed with their questions and pain points for the presenters to consider and advise upon.
  • Sources of Competitive Advantage – New Perspectives of B2B Selling
    Sources of Competitive Advantage – New Perspectives of B2B Selling
    Alison Hodivala Recorded: Aug 23 2018 29 mins
    It is widely recognised that the nature of business to business selling is changing rapidly and significantly. Rising customer expectations and changing buyer behaviours, increased globalisation and commoditization pressures are combining to create a profession in flux, with organizations struggling to drive sales effectiveness and create long-term business value.

    During this webinar we will explore the future of business to business selling in this unpredictable environment; presenting new research in business to business sales practices and the evolving foundational behaviours that will be required to drive value and deliver competitive advantage.

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