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Blue Prism

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  • Navigating Seasonality at H&R Block with RPA
    Navigating Seasonality at H&R Block with RPA
    Asheesh Biyala, RPA Program Lead, H&R Block | Matt Juden-Bloomfield, Head of RPA, Blue Prism Recorded: May 14 2019 57 mins
    Would you appreciate a helping hand to smooth out the seasonal peaks in your workload? With an automated and connected Digital Workforce in place, you always have access to a flexible set of workers, ready to step into the breach.

    H&R Block is a world leader in tax preparation, so tax season brings a real peak in the company’s workload. Using Blue Prism’s connected-RPA has transformed the organization’s ability to react to, deal with and streamline their busy season.

    - Reacting to seasonal workloads -

    During tax season, H&R Block found their operational resources being stretched to maximum capacity. The company needed to process large amounts of incoming paperwork and license renewals, as well as processing and outputting financial data and call-centre email responses in the most efficient ways.

    Implementing a connected Blue Prism Digital Workforce, in tandem with Microsoft Cognitive Services, allowed H&R block to create automated end-to-end processes and reallocate support to the areas of the business that most needed assistance.

    - Flexible support from a Digital Workforce -

    With Blue Prism’s connected-RPA, your organization has a flexible Digital Workforce that’s ready to pick up the slack when busy season hits – taking the stress off your people, streamlining operations and helping you react to dynamic workload changes.

    In this webinar you’ll find out:

    ●How Blue Prism’s connected-RPA supported H&R Block’s processes
    ●How to enable end-to-end unattended processes with Microsoft Cognitive Services
    ●The key benefits of a connected Digital Workforce during periods of high workload

    Speakers:
    ●Asheesh Biyala, RPA Program Lead, H&R Block
    ●Matt Juden-Bloomfield, Head of RPA, Blue Prism

    Make sure to pre-register and join us on May 14. If you can’t make it on the day, a recording will be available on our Webinar page, after the event.
  • Show and Tell: Discover Blue Prism v6.5 & Digital Exchange Updates
    Show and Tell: Discover Blue Prism v6.5 & Digital Exchange Updates
    Robert Nicklin, Product Owner, Blue Prism | Bart Peluso, SVP of Product Marketing, Blue Prism Recorded: Apr 25 2019 60 mins
    Join us on April 25th for a preview of find out what is coming with Blue Prism’s v6.5.

    The latest version of our software will include:

    • Full Japanese and simplified Chinese language capabilities - Through a simple drop-down box a customer can select their preferred language on the Blue Prism UI.
    • Data gateways - A new mechanism that allows customers much more control of their data, with the option to send data as duplicates of what is stored in the BP database or to send the information only to the external end point, significantly reducing the amount of database space used for data storage.
    • IPv6 support - Through this feature Blue Prism customers can be confident our connected-RPA platform is ready to evolve with customer environments as they plan, test and take actions to start their transition to using IPv6.
    • Latest updates from the Blue Prism Digital Exchange

    Speakers:
    • Robert Nicklin, Product Owner, Blue Prism
    • Bart Peluso, SVP of Product Marketing, Blue Prism
    • Richard Pauly, Head of Digital Exchange, Blue Prism

    If you have a burning product question to ask, make sure to pre-register and join us on April 25th for this live webinar. If you can’t make it on the day, you can easily watch a recording of the session from our webinar page, after the event.
  • Equinix | Opening your eyes to the power of OCR and RPA
    Equinix | Opening your eyes to the power of OCR and RPA
    Jaideep Vijayakar, Director and Feng Wang, Senior Manager - Finance Strategy and Transformation at Equinix Recorded: Apr 9 2019 57 mins
    Equinix, providers of carrier-neutral interconnection capabilities and data centers, embarked on a Supply Chain Digital Transformation program that spanned people, process and technology. As a part of that journey, they recently introduced Optical Character Recognition to open the eyes of their Digital Workers and adding efficiencies and accuracy to their internal operations.

    Working closely with WonderBotz, Equinix has transformed a range of accounts payable tasks and will soon be automating account reconciliation and customer service.

    In this webinar, we’ll look at their procure-to-pay process and will see how RPA and OCR have boosted both accuracy and productivity. This one automation is projected to free up 14,000+ hours per year for their finance team, increasing focus on higher-value tasks and cutting time from the procurement cycle.

    Connecting your RPA solution to OCR tools allows your Digital Workforce to scan paperwork, PDFs or digital forms – digitizing the information that’s contained. Whether it’s an invoice that needs processing, or a customer request that needs actioning, your Digital Workers can automatically ‘see’ the contents and turn that resulting data into a meaningful output for the business.

    In this webinar you’ll:
    ● Hear how OCR has driven productivity gains for Equinix
    ● Find out how visual recognition can be implemented
    ● Learn the key applications for a Digital Workforce with ‘open eyes’
    ● Hear what worked, and didn’t work, on Equinix’s path to digital worker value

    Speakers:
    ● Jaideep Vijayakar, Director - Finance Strategy and Transformation, Equinix
    ● Feng Wang, Senior Manager – Finance Strategy and Transformation, Equinix
    ● Steve LaValle, Managing Partner, WonderBotz
    ● Matt Juden-Bloomfield, Head of RPA, Blue Prism

    Make sure to pre-register and join us on April 9, 2019. If you can’t make it on the day, a recording will be available on our webinar page, after the event.
  • Chat with Pat: Exploring the future of connected-RPA & Award Finalists
    Chat with Pat: Exploring the future of connected-RPA & Award Finalists
    Pat Geary, Chief Evangelist, Blue Prism | Matt Juden-Bloomfield, Head of RPA, Blue Prism Recorded: Mar 28 2019 48 mins
    On March 28th, Matt Juden-Bloomfield, Head of RPA at Blue Prism, will be hosting our next webinar, where we’ll be announcing the customer winners of our prestigious Excellence in Enterprise RPA Awards. You’ll also have the chance to talk to Pat Geary, Chief Evangelist at Blue Prism, about the future of RPA.

    * A new generation of RPA trailblazers

    The Excellence in Enterprise RPA Awards is our annual celebration of RPA success, helping us to recognise the innovation and dedication of our growing customer base.

    We’ll be announcing the finalists of our customer awards and telling you how these RPA success stories have helped to drive the digital transformation and business efficiency of our leading RPA customers.

    * RPA: what's next?

    RPA has come a long way in the 17 years since Blue Prism first brought the innovation and efficiency of the Digital Workforce to the global market. And who better to talk about the future path of connected-RPA than Pat Geary, Chief Evangelist at Blue Prism, who coined the term and invented the industry back in 2012?

    Pat will be giving his key insights into the history and future direction of RPA, and will be answering your questions on the next stage of evolution when it comes to automation, digital transformation and the world of connected digital solutions.


    In this webinar you’ll:

    ● Find out who’s shortlisted in the customer awards at the Excellence in Enterprise RPA Awards
    ● Hear more on those customer success stories and the added value of connected-RPA
    ● Hear from Pat Geary, Blue Prism’s Chief Evangelist, about the future path of the Blue Prism product and the world of automation
    ● Take part in a live-audience Q&A with Pat Geary and Matt Juden-Bloomfield, Head of RPA, Blue Prism.

    If you have a burning RPA-related question to ask, make sure to pre-register and join us on March 28th for this webinar. If you can’t make it on the day, you can easily watch a recording of the session from our webinar page, after the event.
  • Fujitsu | Leading a Digital Workforce powered by connected-RPA technologies
    Fujitsu | Leading a Digital Workforce powered by connected-RPA technologies
    George Gakuru, Head of Digital Workforce, Fujitsu America | Gokul Solai, CEO, Novatio Recorded: Mar 12 2019 63 mins
    Constantly at the forefront of innovation, Fujitsu holds the most AI patents in the world. One of the largest IT service providers globally – with customers in over 100 countries – they are focused on operational excellence, internally and externally. They’ve used RPA to provide a consistent quality of service, while improving delivery, security and resource flexibility.

    This episode of our Blue Prism Café will showcase how Fujitsu have embraced and leveraged their Digital Workforce since adopting Blue Prism RPA in 2016 and how it has driven results through their internal optimisation program, breaking down silos and delivering incredible productivity along the way. The Café will also get an insight into how Fujitsu and their partners Novatio see connected-RPA deployment evolving their internal processes and partner eco-systems, and how it can dovetail with AI technologies in 2019 and beyond.

    Key takeaways
    • Fujitsu’s journey through adoption and implementation of RPA
    • How their cloud-based Digital Workforce powers their multiple automation resources.
    • An in-depth look at how RPA enable Fujitsu to optimise their Network Operations Centre, delivering incredible ROI.
    • What’s next for Fujitsu and Novatio in the Connected RPA world.

    Speakers
    • George Gakuru, Head of Digital Workforce, Fujitsu America
    • Gokul Solai, CEO, Novatio
    • Xina Seaton, VP Customer Experience, Blue Prism

    This live webinar will include a Q&A with the audience: make sure you pre-register and join us live on March the 12th 2019. This session will be recorded and available on-demand on this website.
  • Show and Tell: Blue Prism's new Process Discovery Tool
    Show and Tell: Blue Prism's new Process Discovery Tool
    Emily Bristow, Customer Success Director, Blue Prism | Neil McEwan, Customer Excellence, Blue Prism Recorded: Feb 28 2019 62 mins
    Process Discovery has often been highlighted by our customers as one of their leading challenges in scaling their RPA capability. This process can be a time-intensive and inaccurate yet keeping automation pipelines full is imperative to achieving maximum ROI and efficiencies for RPA investments. What do you do with your Digital Workforce if they don’t have any work?

    Our panellists are excited to introduce Blue Prism's new Process Discovery tool—a web-based tool available to all Blue Prism customers that simplifies the task of analyzing and qualifying processes for automation readiness, ease of automation and potential business value.

    This Process Discovery tool takes the guesswork out of process discovery and clearly displays each process on a dashboard quadrant ranking each in terms of most automation-ready to least, overlaid with their relative benefit opportunity. The result is an objective, consistent, and reliable way of discovering automation-ready processes.

    Our expert panellists will show you how easy process discovery can be and you’ll leave with an understanding of how your business can repeatedly and sustainably deploy RPA with strategic insight regarding potential ease-of-automation, hours-returned-to-the-business and potential savings.

    In this webinar, hosted by Blue Prism process discovery experts, you will:
    • Learn and get insights from Blue Prism customers leading process discovery
    • Understand the potential value of automating any process by answering a few simple questions
    • Get actionable best practices into supporting the scalability of your process analysis
    • Discover Blue Prism’s latest tool, available to all Blue Prism customers

    This live webinar will include a live-audience Q&A, so make sure to pre-register and join us on February 28th. If you cannot make it on the day, a recording will be made available online afterwards.
  • The humans behind RPA: building, training & upskilling your team
    The humans behind RPA: building, training & upskilling your team
    Joe Leo, Director of RPA, John Vacheresse, Director, Application CoE, Loblaw | Tom Gardner, Co-Founder, Robiquity Recorded: Feb 12 2019 58 mins
    Live webinar with Loblaw and Blue Prism internal experts, in partnership with Robiquity

    The people, talent and structure behind the Digital Workforce are as important as the technology itself, but when you’re looking for capacity to scale up an RPA program – or even take your first steps – it’s hard. Where do you even start? Do you train up your own staff, or do you go out to the market, where it could take you months to find the people you need, if you can find them at all?

    In this episode of our Blue Prism Café, hear from leading Canadian supermarket-chain Loblaw on how they tackled the "human side" of the Digital Workforce in their 1st year, and how building a long-term sustainable training, career growth and upskilling plan was critical to their first set of success and how it's setting them up for serene scalability.

    This webinar will be chaired by Blue Prism's own Head of RPA, in conversation with the RPA team at Loblaw, Robiquity, a multi award-winning robotic process automation (RPA) enablement business, as well as Blue Prism's Global Head of Education Services.

    Key takeaways will include:
    • How to find the right people to start and scale and RPA program
    • Building a long-term career and growth plan for your talent
    • Lessons learned and best practices

    Speakers:
    • Joe Leo, Director of RPA, Loblaw
    • John Vacheresse, Director, Application CoE, Loblaw
    • Tom Gardner, Co-Founder, Robiquity
    • Chris Sneddon, Global Head of Education Services, Blue Prism
    • Matt Juden-Bloomfield, Head of RPA, Blue Prism

    This live webinar will include a live-audience Q&A, so make sure to pre-register and join us on February 12th. If you cannot make it on the day, a recording will be made available online afterwards.
  • Show and Tell: Blue Prism Digital Exchange and v6.4
    Show and Tell: Blue Prism Digital Exchange and v6.4
    Richard Pauly, Head of DX | Bart Peluso, Head of Product Marketing | Chieng Moua, Solutions Engineering Manager Recorded: Jan 24 2019 60 mins
    Following the launch of the Blue Prism Digital Exchange, come and join us for our inaugural Pulse Online Webinar to see the platform in action, as well as a demo of the new features of Blue Prism's v6.4.

    -= What is the Blue Prism Digital Exchange? =-
    The Digital Exchange (DX) is a “shop window” for finding & consuming pre-built AI, cognitive & disruptive technologies. The DX gives global enterprise customers direct access to technologies from Blue Prism and its technology partners as downloadable connectors, reusable Visual Business Objects (VBOs) or via referrals to the partner via an easy-to-use storefront. Thanks to a robust ecosystem of partners, Blue Prism customers can instantly execute their choice of AI, Machine Learning, Analytics, OCR & more through open API’s.

    -= What's new in v6.4? =-
    * Integrated ‘Skills’ (Toolbar) in the product
    * Simple drag & drop functionality.
    * New Web API Services (‘API Configurator’) facilitates easier integration of APIs.
    * Simplifies web services within a process flow.

    -= Speakers =-
    * Richard Pauly, Global Head of the Digital Exchange, Blue Prism
    * Chieng Moua, Solutions Engineering Manager, Blue Prism
    * Bart Peluso, Global Head of Product Marketing, Blue Prism

    Pulse Online is Blue Prism’s product and technology focused webinar series. Every last Thursday of the month, get hands-on demos, tactical insight and best practices for taking your Digital Workforce to the next level.
  • RPA in the insurance industry: lessons learned & best practices
    RPA in the insurance industry: lessons learned & best practices
    Brian Golden, Daniela Caldararu from CUNA | Eric Greenstein from New York Life | Ahson Pai from EXL Recorded: Jan 8 2019 74 mins
    Insurance companies have an opportunity to leapfrog generations of technology advancements and are driving end to end transformation impacting customer experience through back-end processes such as claims-processing, underwriting and providing policy quotes. Today, more and more businesses have turned to Robotic Process Automation (RPA) and a Digital Workforce to help streamline their processes in order to remain competitive while being able to delight their customers thanks to fast turnaround times and accurate information.
     
    In this "Insurance Industry" special episode of our Blue Prism Café, we welcome guests from Credit Union National Association (CUNA) and New York Life Insurance Company for a conversation around "why" and "how" to implement a Digital Workforce, and more importantly what best practices our guests can share to make RPA a long-term and scalable solution for your business, regardless of the industry.
     
    Key takeaways include:
    • Specificities of the insurance industry for implementing RPA
    • Real-life examples of implemented processes across various lines of businesses and their results
    • Best practices and lessons learned from launching and scaling a Digital Workforce
     
    Speakers:
    • Brian Golden, Senior Manager Process Automation, CUNA Mutual Financial Group
    • Daniela Caldararu, Director Intelligent Automation and Insight Services, CUNA Mutual Financial Group
    • Eric Greenstein, Head of Strategic Portfolio Management & Process Automation, New York Life
    • Ahson Pai, Global Head of Digital Consulting, EXL
    • Xina Seaton, VP Customer Experience, Blue Prism
  • Siemens | Leveraging cognitive technologies to drive RPA innovation
    Siemens | Leveraging cognitive technologies to drive RPA innovation
    Nikolas Barth, Head of Innovation & Digitalization & Andrea Martschink, IT Strategy & Business Development Robotics, Siemens Recorded: Dec 11 2018 62 mins
    Innovation has always been at the heart of Siemens. In addition to being the largest manufacturing company in Europe, the German conglomerate continues to innovate in a startup fashion and has embraced Digital Transformation and has won their CIO Award based on the work they are doing with RPA.

    In this episode of our Blue Prism Café, discover how Siemens has been leveraging Robotic Process Automation as part of this Digital Transformation journey--and how their global RPA service, run jointly by the Shared Services and IT department, has enabled their lines of business to realize true efficiency and quality gains along end-to-end processes. You will also get insight as and how they are leveraging some of the latest intelligent automation technologies such as IBM Watson, Celonis and MSFT Azure Chatbot Technology with their Blue Prism Digital Workforce.

    Key takeaways include:
    • How Siemens built their RPA Center of Excellence to future proof their RPA and Intelligent Automation growth
    • Real-life scaled examples of automated processes across various lines of businesses
    • An overview of Siemens' use of Cognitive Automation leveraging RPA
    • Achievements and results from their service delivery model

    Speakers:
    • Nikolas Barth, Head of Innovation & Digitalization in Siemens Shared Services
    • Andrea Martschink, IT Strategy & Business Development Robotics

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