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Blue Prism

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  • The humans behind RPA: building, training & upskilling your team
    The humans behind RPA: building, training & upskilling your team
    Joe Leo, Director of RPA, John Vacheresse, Director, Application CoE, Loblaw | Tom Gardner, Co-Founder, Robiquity Recorded: Feb 12 2019 58 mins
    Live webinar with Loblaw and Blue Prism internal experts, in partnership with Robiquity

    The people, talent and structure behind the Digital Workforce are as important as the technology itself, but when you’re looking for capacity to scale up an RPA program – or even take your first steps – it’s hard. Where do you even start? Do you train up your own staff, or do you go out to the market, where it could take you months to find the people you need, if you can find them at all?

    In this episode of our Blue Prism Café, hear from leading Canadian supermarket-chain Loblaw on how they tackled the "human side" of the Digital Workforce in their 1st year, and how building a long-term sustainable training, career growth and upskilling plan was critical to their first set of success and how it's setting them up for serene scalability.

    This webinar will be chaired by Blue Prism's own Head of RPA, in conversation with the RPA team at Loblaw, Robiquity, a multi award-winning robotic process automation (RPA) enablement business, as well as Blue Prism's Global Head of Education Services.

    Key takeaways will include:
    • How to find the right people to start and scale and RPA program
    • Building a long-term career and growth plan for your talent
    • Lessons learned and best practices

    Speakers:
    • Joe Leo, Director of RPA, Loblaw
    • John Vacheresse, Director, Application CoE, Loblaw
    • Tom Gardner, Co-Founder, Robiquity
    • Chris Sneddon, Global Head of Education Services, Blue Prism
    • Matt Juden-Bloomfield, Head of RPA, Blue Prism

    This live webinar will include a live-audience Q&A, so make sure to pre-register and join us on February 12th. If you cannot make it on the day, a recording will be made available online afterwards.
  • Show and Tell: Blue Prism Digital Exchange and v6.4
    Show and Tell: Blue Prism Digital Exchange and v6.4
    Richard Pauly, Head of DX | Bart Peluso, Head of Product Marketing | Chieng Moua, Solutions Engineering Manager Recorded: Jan 24 2019 60 mins
    Following the launch of the Blue Prism Digital Exchange, come and join us for our inaugural Pulse Online Webinar to see the platform in action, as well as a demo of the new features of Blue Prism's v6.4.

    -= What is the Blue Prism Digital Exchange? =-
    The Digital Exchange (DX) is a “shop window” for finding & consuming pre-built AI, cognitive & disruptive technologies. The DX gives global enterprise customers direct access to technologies from Blue Prism and its technology partners as downloadable connectors, reusable Visual Business Objects (VBOs) or via referrals to the partner via an easy-to-use storefront. Thanks to a robust ecosystem of partners, Blue Prism customers can instantly execute their choice of AI, Machine Learning, Analytics, OCR & more through open API’s.

    -= What's new in v6.4? =-
    * Integrated ‘Skills’ (Toolbar) in the product
    * Simple drag & drop functionality.
    * New Web API Services (‘API Configurator’) facilitates easier integration of APIs.
    * Simplifies web services within a process flow.

    -= Speakers =-
    * Richard Pauly, Global Head of the Digital Exchange, Blue Prism
    * Chieng Moua, Solutions Engineering Manager, Blue Prism
    * Bart Peluso, Global Head of Product Marketing, Blue Prism

    Pulse Online is Blue Prism’s product and technology focused webinar series. Every last Thursday of the month, get hands-on demos, tactical insight and best practices for taking your Digital Workforce to the next level.
  • RPA in the insurance industry: lessons learned & best practices
    RPA in the insurance industry: lessons learned & best practices
    Brian Golden, Daniela Caldararu from CUNA | Eric Greenstein from New York Life | Ahson Pai from EXL Recorded: Jan 8 2019 74 mins
    Insurance companies have an opportunity to leapfrog generations of technology advancements and are driving end to end transformation impacting customer experience through back-end processes such as claims-processing, underwriting and providing policy quotes. Today, more and more businesses have turned to Robotic Process Automation (RPA) and a Digital Workforce to help streamline their processes in order to remain competitive while being able to delight their customers thanks to fast turnaround times and accurate information.
     
    In this "Insurance Industry" special episode of our Blue Prism Café, we welcome guests from Credit Union National Association (CUNA) and New York Life Insurance Company for a conversation around "why" and "how" to implement a Digital Workforce, and more importantly what best practices our guests can share to make RPA a long-term and scalable solution for your business, regardless of the industry.
     
    Key takeaways include:
    • Specificities of the insurance industry for implementing RPA
    • Real-life examples of implemented processes across various lines of businesses and their results
    • Best practices and lessons learned from launching and scaling a Digital Workforce
     
    Speakers:
    • Brian Golden, Senior Manager Process Automation, CUNA Mutual Financial Group
    • Daniela Caldararu, Director Intelligent Automation and Insight Services, CUNA Mutual Financial Group
    • Eric Greenstein, Head of Strategic Portfolio Management & Process Automation, New York Life
    • Ahson Pai, Global Head of Digital Consulting, EXL
    • Xina Seaton, VP Customer Experience, Blue Prism
  • Siemens | Leveraging cognitive technologies to drive RPA innovation
    Siemens | Leveraging cognitive technologies to drive RPA innovation
    Nikolas Barth, Head of Innovation & Digitalization & Andrea Martschink, IT Strategy & Business Development Robotics, Siemens Recorded: Dec 11 2018 62 mins
    Innovation has always been at the heart of Siemens. In addition to being the largest manufacturing company in Europe, the German conglomerate continues to innovate in a startup fashion and has embraced Digital Transformation and has won their CIO Award based on the work they are doing with RPA.

    In this episode of our Blue Prism Café, discover how Siemens has been leveraging Robotic Process Automation as part of this Digital Transformation journey--and how their global RPA service, run jointly by the Shared Services and IT department, has enabled their lines of business to realize true efficiency and quality gains along end-to-end processes. You will also get insight as and how they are leveraging some of the latest intelligent automation technologies such as IBM Watson, Celonis and MSFT Azure Chatbot Technology with their Blue Prism Digital Workforce.

    Key takeaways include:
    • How Siemens built their RPA Center of Excellence to future proof their RPA and Intelligent Automation growth
    • Real-life scaled examples of automated processes across various lines of businesses
    • An overview of Siemens' use of Cognitive Automation leveraging RPA
    • Achievements and results from their service delivery model

    Speakers:
    • Nikolas Barth, Head of Innovation & Digitalization in Siemens Shared Services
    • Andrea Martschink, IT Strategy & Business Development Robotics
  • Ageas: Change without fear drives Digital Workforce success
    Ageas: Change without fear drives Digital Workforce success
    Emma Kirby-Kidd, Process Automation Lead - Katie Payne, Automation Aftercare Manager, Ageas Recorded: Nov 13 2018 60 mins
    Ageas is one of the largest providers of personal and commercial insurance in the U.K., and was no stranger to automation when it began using Blue Prism’s Digital Workforce in 2014. But from the very start, it knew it couldn’t achieve its process efficiency, waste reduction, and risk mitigation goals unless it built an internal culture in which everyone in the organization fully understood the benefits of Robotic Process Automation (RPA), and embraced all it could do for them, the company, and its customers.

    In this episode of our Blue Prism Café, join the team behind Ageas’ leading change management practices, where their goals were to eliminate worries about the impact on employment, actively encourage their employees to welcome process automation, and create a culture in which the employees think of the robots as additional team mates that are responsible for doing mundane, repetitive back office tasks 24/7/365.

    Key takeaways include:
    • Selling the benefits and managing the message of RPA within the business
    • Real-life examples on how to humanize the Digital Workforce
    • Ensuring effective aftercare for implemented processes
    • Delivering maximum automation benefits back to the business
  • Ascension | How the US largest non-profit health system drives Enterprise Scale
    Ascension | How the US largest non-profit health system drives Enterprise Scale
    Lee Coulter, CEO, Ascension Ministry Service Centre | Scott Teeple, Chief Technology Officer, Agilify Recorded: Oct 9 2018 60 mins
    Ascension is the US's largest independent healthcare provider with over 150 hospitals and over 2500 sites of care, and has leveraged RPA as a strategic differentiator within their business for over six years.

    In our 12th episode of Blue Prism Café, we explore the various elements that were critical to Ascension's success in deploying their Blue Prism Digital Workforce. Mastering the trifecta of building a solid, scalable RPA foundation, ensuring continued internal adoption and enthusiastic momentum was key during the implementation.

    Are you asking yourself questions such as "what do I need to anticipate in order to scale enterprise-grade RPA across my organization?" If so, listen to Lee Coulter, CEO of Ascension Ministry Service Center and Shail Khiyara from Blue Prism discuss insight and advice to help you: build a business case, set up a Center of Excellence leveraging Blue Prism's Robotic Operating Model (ROM), and learn how to build in scaling capability from the start.

    Key takeaways from this episode of the Blue Prism Café are:
    > Learnings from Ascension's 6+ year experience
    > Managing "automation anxiety" and change management within the business
    > How to avoid common mistakes that hinder your ability to scale
    > How to promote the success and value of your RPA program
  • Gilead’s 2020 vision for Intelligent Automation
    Gilead’s 2020 vision for Intelligent Automation
    James Sheehy, Director of Business Transformation and Projects at Gilead Recorded: Sep 11 2018 57 mins
    With over 10,000 employees worldwide, Gilead is transforming its business with Intelligent Automation.

    In this episode of our Blue Prism Café Series, Gilead shares their RPA journey from vision to execution. The company highlights how the Proof of Value was a crucial step for them to derive value from their Digital Workers in under five months. During this time, Gilead also established a solid foundation for the successful scaling of their Intelligent Automation operations by leveraging the Blue Prism Robotic Operating Model (ROM).

    Join James Sheehy, Director of Business Transformation and Projects at Gilead, as he discusses details of the RPA implementation--beginning with the first few months and ending with Gilead's vision for the future of RPA within their business. James will be joined by Shail Khiyara, CMXO of Blue Prism and Anand Sekhar, Managing Director at KPMG.

    Key takeaways from this episode of the Blue Prism Café are:
    > Why a Proof of Value is more important than a Proof of Concept for RPA
    > How to setup and upskill your Center of Excellence to generate quick ROI, enable rapid growth and future-proof your Intelligent Automation operations
    > Learnings from a successful internal change management program
    > An example of implemented processes through Gilead’s EVE Program
  • Postbank: Deploying a successful Digital Workforce to improve Client Experience
    Postbank: Deploying a successful Digital Workforce to improve Client Experience
    Serkan Saracuz, Head of Organisation & Processes, Operations Center, Postbank Recorded: Aug 14 2018 57 mins
    ** This webinar is in German, with English subtitles **

    BCB is a subsidiary of Postbank and is one of the biggest established service providers for payments and banking products in Germany. In 2017, BCB processed over 6.5 billion payments and has about 1500 full-time employees.

    Cognitive automation is seen by Postbank as one important lever to make banking operations more efficient, faster and scalable. During this episode of our Cafe series, we explore Postbank's RPA journey, which began in early 2016. The bank now has 50 processes automated and is leveraging 40 Blue Prism Digital Workers. Postbank is also looking to combine RPA with cognitive and OCR capabilities to maximize their automation level and achieve faster client-response times.

    Serkan Saracuz, Head of Organization & Processes shares Postbank's successful implementation process, lessons learned as well as examples and successes with Thomas Bepler of Blue Prism.

    Key takeaways from this episode of the Blue Prism Café are:
    > The pre-requisites for an RPA deployment
    > How to ensure internal buy-in and adoption
    > How RPA can improve client experience
    > Real-world examples of processes and lessons learned
  • Google Cloud & Pfizer: Creating an Intelligent and Connected Digital Workforce
    Google Cloud & Pfizer: Creating an Intelligent and Connected Digital Workforce
    Naresh Venkat, AI Business Development & Strategic Partnerships, Google Cloud | Vivek Khurana, Global Automation Service Lead Recorded: Jul 10 2018 57 mins
    Blue Prism and Google Cloud recently announced a partnership aimed to drive adoption of Artificial Intelligence and Intelligent Automation. During this episode of our Café series, we explore use cases you can implement today with Google Cloud Machine Learning and Artificial Intelligence. This solution increases the type of front-office and customer-facing automation you can deploy and allows new capabilities to influence an enterprise’s digital strategy.

    While this may seem futuristic to those who are early on their RPA journey, it’s not too early to explore how to leverage these technologies to up-skill your Digital Workforce to take on more challenging and customer-facing processes. During this session, Vivek Khurana from Pfizer will join Naresh Venkat from Google Cloud to discuss use cases for Intelligent Automation bringing together RPA, AI and ML.

    Key takeaways from this episode of the Blue Prism Café are:
    > What is AI and ML
    > Customer experience and AI
    > Real-world applications for AI and ML in RPA
    > Customer use cases being deployed today
  • Robotics as a Service - Powered by DXC and Blue Prism
    Robotics as a Service - Powered by DXC and Blue Prism
    Stan Leong, Engineering Director, Agile Process Automation | Dararith Suy, Head of BPS Emerging Product at DXC Technology Recorded: Jun 12 2018 41 mins
    DXC Technology is an end-to-end IT services and solutions company, helping clients harness the power of innovation to thrive on change. Through a partnership with Blue Prism, DXC Technology has launched a new digital platform called DXC Agile Process Automation (APA) that combines the availability of the cloud and the power of Robotic Process Automation. APA enables an organization’s business processes to become digital through cloud-based "robotics as a service". Leveraging the latest cloud technologies, the Blue Prism Digital Workforce can be scaled on-demand to meet the needs of businesses through a consumption-based model.

    Join Stan Leong and Dar Suy with DXC Technology, along with Shail Khiyara of Blue Prism, to learn how the APA platform is enabling businesses to digitize key processes with Robotics as a Service.

    Join Stan Leong and Dar Suy from DXC Technology to learn how the APA platform is enabling businesses to digitize key processes with robotics as a service.

    Key takeaways from this episode of the Blue Prism Café are:

    Robotics as a service is delivering real value.
    > APA scales.
    > APA decreases change management costs.
    > APA automates the right opportunities in real time.
    > APA moves your spend from fixed to variable cost.

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