Accelerating Collaboration for Small Businesses
Irwin Lazar, VP and Service Director, Nemertes Research; Todd Carothers, EVP of Sales, Marketing and Product, CounterPath
The collaboration needs of small businesses have similarities, but often many differences, compared to those of larger organizations. Small businesses require the flexibility to support distributed and mobile workers, and to rapidly respond to customer opportunities and needs. To succeed, small businesses must employ a broad set of collaborative technologies enabling internal and customer communications, regardless of device and location. In this informative webinar we’ll provide insight into the collaborative needs of small businesses and how solutions including team collaboration and unified communications provides competitive advantages by improving agility, decision-making, and customer and employee engagement.
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This webinar will cover:
- Collaboration in the small business
- Emerging technologies for customer and employee engagement
- Characteristics of a successful collaboration and communications strategy