Reimagining Customer Service

Personalized, efficient and effortless customer service

Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. Built with intelligent automation, Kustomer scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver effortless, consistent and personalized service and support through a single timeline view. Today, Kustomer is the core platform of some of the leading customer service brands like Ring, Rent the Runway, Glossier, Away, Glovo, Slice and UNTUCKit.

Latest Talk

April 3, 2020 11:20pm GMT+0000 | 38 mins

Managing a Customer Service Team in a Global Pandemic

Ian Crabb, ClearView Continuity; Kristen Agnelli, Software Assurance; Gabe Larsen, Kustomer

It’s pandemic times like these that test your readiness to respond. And not only respond to your customers, but also to your teams, your board or your investors. Learn how you can best prepare now and leverage these learnings to continue to be operational even after disasters strike. These tools will help to shrink recovery…

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