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How A Digital Customer Experience Can Help Banks Thrive in Today's Digital World
Michael Salmony, Executive Adviser, Worldline | Gregory Lambertie, Worldline I Antoine Larmanjat, Google
Preparing European Banks for a Connected Digital Future Episode 3 European banks struggle to compete with the customer experience created by tech companies, whose design prowess and agility threaten to eat up the banks’ market share. This deterioration may continue, as 25% of European banking users are considering changing to a digital-only bank over the…
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