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DCX [Ep.4]: Digital Transformation - Success Stories for Customer Engagement
Robin Gareiss, President & Founder, Nemertes Research
We all know technology can improve the customer experience, but exactly which technologies and how do we apply them? Too much technology, too quickly deployed can result in frustration and failure. In this webinar, we will review some fascinating, real-world case studies of how companies transformed their customer experience. We'll address: • What were their…
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