Latest Talk
Accenture’s journey from IT ticketing to AI-powered technology excellence
Join us as we explore Accenture’s transformation of its IT organisation from traditional ticketing systems to AI-powered technology excellence. Our experts will share valuable insights and best practices for harnessing AI to optimise your own IT services and operations. You will learn: - How Accenture achieved a 38% reduction in Mean Time to Resolution/Closure and…
On-demand Talks
Related topics: