Cognigy

See What You Can Do With Conversational AI

Welcome to Cognigy's webinar channel! Who is Cognigy? We are a global leader in omnichannel Customer Service Automation. Intelligent voice and chatbots powered by our Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Why join our channel? Our team hosts insightful and thought-provoking discussions on how Conversational AI helps enterprises accelerate their digital transformation goals and improve how they communicate with their employees and customers. For more info, register for one of our upcoming webinars, view any of our past events on-demand, or visit us at https://www.cognigy.com.

Latest Talk

February 22, 2023 5:00pm Z | 60 mins

How ChatGPT (Generative AI) & Conversational AI Power Up Customer Service

Since its launch in November 2022, ChatGPT has taken the world by storm and reimagined the possibilities of Generative AI across every walk of life. For contact center leaders, Large Language Models (LLM) like ChatGPT bring unique opportunities to take customer experience to new heights and stay ahead of the pack - but not without…

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On-demand Talks

How ChatGPT (Generative AI) & Conversational AI Power Up Customer Service

4 weeks ago 60 mins
Keys to Evolving From Contact Center to a True Customer Experience Center

3 months ago 59 mins
Predicting the Next Generation of Customer Service

4 months ago 51 mins
Next-Generation Phone Experiences With AI-Powered Conversational IVR

4 months ago 28 mins
How to Scale the Next Generation of Customer Self-Service

5 months ago 36 mins
How to Perfect the Next Generation of Customer Self-Service

5 months ago 48 mins
How to Achieve the Next Generation of Customer Self-Service

6 months ago 51 mins
The Future of AI-based Customer Service

7 months ago 28 mins

Latest Talk

How ChatGPT (Generative AI) & Conversational AI Power Up Customer Service

On-demand Talks

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