ChurnZero

Speak simply, be real, and challenge the audience.

At ChurnZero, part of our mission is to bring Customer Success everywhere – for everyone, at all levels, in every location – even if that means from your couch. Online and open to everyone, BIG RYG: Virtual makes top-tier CS content accessible to as many people as possible. From CSMs to team leads to directors and above, there will be sessions for everyone to learn tactical best practices that you can implement in your day-to-day immediately.   This event is an embodiment of ChurnZero’s company mission – Focusing on the people and the content. At ChurnZero, we believe in speaking simply, being real, and challenging the audience. That means gimmicks are kept to a minimum, and the conference should feel open, relaxed, yet challenging. While we all have dreams of being the next unicorn, this event will be catered to most subscription companies that are building strong sustainable business. Content will focus on the everyday issues facing our industry with thoughtful discussions and tangible solutions. We’ll go beyond problem admiration and leave you with real tactics for real impact.

Latest Talk

November 18, 2021 8:45pm Z | 28 mins

Building a Success Partner Ecosystem to Scale & Drive Revenue

In the age of connectivity, collaborating with partners can be central to delivering exceptional customer experiences that accelerate revenue growth. Successful alignment between your business and its partners paves the way for higher margins, easier upsell, greater adoption and usage, and increased loyalty across all parties. In a live session with ZoomInfo Senior Vice President…

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On-demand Talks

Building a Success Partner Ecosystem to Scale & Drive Revenue

2 years ago 28 mins
Using a Force Field Analysis to Optimize the Critical Path of Any Process

2 years ago 31 mins
Building Long-Term Value with Community

2 years ago 30 mins
Customer Success as a Profit Center

2 years ago 41 mins
Drive the Team Behavior You Want with a Variable Compensation Plan

2 years ago 28 mins
Customer Advocacy as a Growth Engine

2 years ago 31 mins
How to Capitalize on the C-Suite’s Attention on CS

2 years ago 23 mins
Battling Imposter Syndrome in Customer Success

2 years ago 35 mins