USU | Smarter IT Asset Management, FinOps & Customer Service Knowledge Management for Modern Service Teams

Welcome to the official USU BrightTALK channel—where business leaders learn how to cut costs, stay compliant, and grow smarter.

Whether you're managing software assets, optimizing cloud spend, or scaling support with ease—our sessions are built for real impact.

Here, you'll learn how to:
- Cut IT and SaaS costs with practical IT Asset Management and FinOps strategies
- Stay audit-ready across hybrid, SaaS, and SAP environments
- Align ITAM with ITSM, procurement, and compliance
- Empower agents and customers with AI-driven Knowledge Management

Improve CX, reduce handle time, and break down silos with connected knowledge

This channel is for ITAM managers, FinOps pros, CIOs, procurement leads, and CS operations leaders who want results—not buzzwords.

It’s straightforward, enterprise-focused, and packed with insight.

Subscribe and explore the smarter way to run IT and customer service.



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