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Frictionless but not human-less: keeping humanity at the core of your CX
Speakers: -Kieran King, Chief Customer Officer, Talkdesk -Jeanne Bliss, Global leader, keynote speaker, and bestselling author on experience leadership and customer-driven growth -Mike Travers, Director, Customer Experience, Fusion Connect How do you ensure your entire organization lives and breathes human-centric CX from contact center agents to the executive leadership team? In this age of customer…
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