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Unified Communications and Collaboration

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  • UCC Series [Ep. 4]: How AI Will Transform Collaboration
    UCC Series [Ep. 4]: How AI Will Transform Collaboration Irwin Lazar, VP & Service Director, Nemertes Research Recorded: May 17 2018 50 mins
    Artificial Intelligence, Machine Learning, Virtual Reality, and intelligent voice assistants offer the potential to drastically improve how people work with data and collaboration systems. In this webinar we'll share research on how organizations are:
    • Evaluating and adopting AI and related technologies
    • Building business cases to justify investment
    • Measuring and monitoring success

    We'll look at specific examples of AI technologies in the context of communications and collaboration, and provide attendees with actionable guidance as they develop their own AI evaluation and implementation plans.
  • UCC Series [Ep.3]: Why are Collaboration Tools Vital to Top-Notch CX?
    UCC Series [Ep.3]: Why are Collaboration Tools Vital to Top-Notch CX? Robin Gareiss, President & Founder, Nemertes Research Recorded: May 9 2018 60 mins
    Without a solid collaboration strategy, organizations are very unlikely to succeed at digital transformation initiatives, particularly those that involve improved customer experience. The "customer" may be internal or external to the company.

    This webinar reviews key data and real-world scenarios that show why collaboration tools enable customer experience improvements.

    We will address the following:

    • What measurable benefits do collaboration tools bring to CX?
    • How can IT and business teams use CX initiatives to help secure budget for collaboration projects?
    • What does management need to change--immediately--to help propel better collaboration and improved CX?
    • How do collaboration initiatives integrate with CX in the contact center?
    • How can you benefit from emerging AI integrations in both collaboration and contact-center tools?

    We look forward to sharing this information with you!
  • UCC Series [Ep.2]: How to Implement Team Collaboration Tools in the Workplace
    UCC Series [Ep.2]: How to Implement Team Collaboration Tools in the Workplace Irwin Lazar, VP & Service Director, Nemertes Research Recorded: May 8 2018 60 mins
    Team collaboration apps like Slack, Spark, Glip, and Microsoft Teams are taking the enterprise market by storm. Given the more than 20 apps now on the market, where do IT leaders begin?

    In this webinar series, we'll provide insight and guidance based on Nemertes' 2018 Unified Communications and Collaboration Research Study, answering the following questions:

    • What is the state of team collaboration adoption?
    • What are the drivers and business cases?
    • How do customers rate their vendors?
    • Will team collaboration replace or augment existing UC apps?
    • What are the pros and cons of a single vendor versus multi-vendor approach?
    • How do I integrate team collaboration into business apps and workflows?
    • How do I address security, governance, and compliance?
    • How are vendors differentiating themselves?
    • What are the on-premises alternatives if cloud is not an option?

    Attendees will gain the information they need to make better decisions as they build and deploy their own team collaboration strategy.

    We look forward to sharing this information with you!
  • UCC Series [Ep.1]: Which UC Solution Is Most Affordable for You?
    UCC Series [Ep.1]: Which UC Solution Is Most Affordable for You? Robin Gareiss, President & Founder, Nemertes Research Recorded: Apr 25 2018 60 mins
    Have you wondered which solution--on-premise, cloud, or hybrid—is the right Unified Communications architecture for your organization? Would you like to know which provider costs the most—and least?
    Nemertes has the answer!
    In this first episode of our five-part series on Unified Communications and Collaboration (UCC), Robin Gareiss, Nemertes President and Founder, will present findings from our real-world research on UCC costs—based on the cost data from our 2018-19 Unified Communications and Collaboration Research study.
    She also will introduce The Nemertes UC Cost Analysis Tool, our on-line, interactive, customizable tool that allows you to cost-compare solutions and providers. With this tool you’ll find out which architecture, and which provider, are the best fit for your organization.
    This episode will take an in-depth look at UC Total Cost of Ownership and will cover:
    • How to use Nemertes’ Online Cost Analysis Tool to get the data you need to make the best decisions
    • How operational, implementation, and capital costs vary with on-prem, cloud, and hybrid deployments
    • The Nemertes True Cost of Operations™ of key collaboration technologies including telephony, meetings, team collaboration, and more
    • Which providers offer the lowest costs and best value, based on cost data and provider ratings from IT leaders across all industries
    • What you’ll save on operational costs by investing in management and monitoring tools

    We look forward to sharing all this information with you and to answering as many of your questions as possible!
  • How to Navigate the Hi-Tech Maze to Accelerate Career Advancement
    How to Navigate the Hi-Tech Maze to Accelerate Career Advancement Elisabeth Cullivan Thomas, Jennifer Holtvluwer & Adee McAninch Recorded: Mar 6 2018 49 mins
    Women are making positive progress toward gender equality each day. They are armed with advanced degrees, professional skills, and real-world experience, but unforeseen roadblocks appear as they climb the corporate ladder.

    Attend this webinar to learn how three women in hi-tech have broken through boundaries to take control of their own career advancement.

    They will discuss how to:

    - Build confidence and leave self-criticism behind.
    - Master the art of negotiation.
    - Be fearless and make the most of rejection.

    Speakers:
    Elisabeth Cullivan Thomas – Founder – Launch Product Marketing
    Jennifer Holtvluwer – Head of Marketing and Inside Sales, North America – Cherwell Software
    Adee McAninch – Sr. Director, Channel and Alliance Marketing - Veeam Software
  • Measuring Unified Communications and Collaboration Success
    Measuring Unified Communications and Collaboration Success Robin Gareiss, President, Nemertes Research & Irwin Lazar, VP & Service Director, Nemertes Research Recorded: Feb 13 2018 61 mins
    This webinar will reveal the results of Nemertes Research's latest comprehensive study on everything Unified Communications and Collaboration! We will provide insights into the characteristics of a successful UCC strategy and we will also cover:

    • Optimal organizational and management strategies
    • Platform trends and use of the cloud
    • Cost comparisons for leading vendors and deployment strategies
    • How to successfully implement team collaboration
    • Enterprise plans for emerging technologies including AI and virtual reality
    • The evolution of the conference room
    • Plans for digital whiteboards
    • The emergence of digital workplaces

    You will gain insight into unified communications and collaboration deployment trends and costs--real-world costs for various vendor solutions and deployment scenarios, and the impact of using third-party management tools for UC operations and administration.
  • Remote Testing and Monitoring to Boost Fronthaul and C-RAN Efficiencies
    Remote Testing and Monitoring to Boost Fronthaul and C-RAN Efficiencies Sophie Legault, Director of T&D Business Unit, EXFO Recorded: Feb 7 2018 21 mins
    Listen to Sophie Legault, Director of T&D Business Unit at EXFO as she talks about the 4G to 5G transition, the implication of highly dense networks, impact on the costs of maintenance on fronthaul networks and the challenges MNOs may face. She will also delve into best practices for addressing interference and PIM in mobile networks and improving the quality of fiber-based fronthaul and CRAN deployments.
  • VR & AR in Location Based Entertainment, Acrades, Haptics
    VR & AR in Location Based Entertainment, Acrades, Haptics VR/AR Association Recorded: Jan 23 2018 67 mins
    Presented by members of the VR/AR Association, a global industry group that has over 3900+ companies and universities registered and working together on best practices, guidelines, and standards.
  • Digital Workplace: Transforming the Employee Experience
    Digital Workplace: Transforming the Employee Experience Presenter: Robin Gareiss, President, Nemertes Research; Moderator: Irwin Lazar, VP & Service Director, Nemertes Research Recorded: Jan 23 2018 60 mins
    Digital workplace initiatives broadly expand applications and customization available to employees. During this webinar, we will cover:
    • What is a digital workplace initiative, and the phases of deployment?
    • What technologies and capabilities are included? Which vendors are the most critical?
    • How soon will digital workplace initiatives incorporate artificial intelligence, human-to-machine interfaces, always-on collaboration, and other advanced technologies?
    • Who is leading these initiatives? How involved are the business units, and which ones?
    • What cultural or operational changes must be considered?

    We look forward to sharing this information with you!
  • The Race for 5G
    The Race for 5G Peter Jarich, Chief Analyst, Global Data Recorded: Nov 28 2017 28 mins
    Listen to GlobalData's Peter Jarich – VP, Consumer Services and Service Provider Infrastructure talk about who is in the lead for 5G test trials and deployments and what regions of the world we can expect the next generation of network communications?

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