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IT Service Management

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The backbone of your IT infrastructure

IT service management forms the backbone of any forward looking IT infrastructure. Whether it’s the latest trends, techniques or strategies, the content in this channel will help you optimize your organization's IT operations.

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ITSM in the Cloud Rick Leopoldi, President and Managing Business Consultant, RL Information Consulting LLC This paper discusses the need for ITSM in Cloud Computing, where best practice processes and methods are applied in each of the 5 ITIL V3 Areas and why. Read more >
Apr 15 2015
34 mins
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