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Gartner Webinars: Channel 3

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  • Developing a Strategic Organization Design for a Complex Global Supply Chain Developing a Strategic Organization Design for a Complex Global Supply Chain Ken Chadwick Recorded: Aug 18 2016 61 mins
    Supply chains are becoming increasingly complex, and leaders need to balance the needs of local businesses with pressures for global integration. They must organize their supply chains to deliver across multiple customers/channels, geographies, products and functions. Architecting an organizational design across all of these dimensions at the same time can be a daunting task.

    This webinar introduces organization design strategies that leaders in supply chain are using to balance the multiple requirements of complex supply chains.

    In this webinar you will learn:
    •The four layers of supply chain organization design, and how they can be applied to your business
    •Strategies for applying the layering model to differentiate and integrate your supply chain
    •How the Gartner approach to a 'bimodal' supply chain can be embedded in organization design
    •The connection between supply chain maturity and organization design strategies
  • Developing a Strategic Organization Design for a Complex Global Supply Chain Developing a Strategic Organization Design for a Complex Global Supply Chain Ken Chadwick Recorded: Aug 18 2016 61 mins
    Supply chains are becoming increasingly complex, and leaders need to balance the needs of local businesses with pressures for global integration. They must organize their supply chains to deliver across multiple customers/channels, geographies, products and functions. Architecting an organizational design across all of these dimensions at the same time can be a daunting task.

    This webinar introduces organization design strategies that leaders in supply chain are using to balance the multiple requirements of complex supply chains.

    In this webinar you will learn:
    •The four layers of supply chain organization design, and how they can be applied to your business
    •Strategies for applying the layering model to differentiate and integrate your supply chain
    •How the Gartner approach to a 'bimodal' supply chain can be embedded in organization design
    •The connection between supply chain maturity and organization design strategies
  • Portfolio Reprioritization Through Governance Portfolio Reprioritization Through Governance Heather Colella Recorded: Aug 11 2016 43 mins
    Great communication inspires action and commitment and drives better business outcomes.
    In this installment of the effective communication series, we discuss how to effectively use governance processes to reprioritize a portfolio.

    In this webinar you’ll learn:
    •How portfolio reprioritization can help improve the image of IT
    •What prioritization options exist for business leaders
    •How portfolio reprioritization fits into the overall communications portfolio
  • Gartner Hype Cycles 2016: Major Trends and Emerging Technologies Gartner Hype Cycles 2016: Major Trends and Emerging Technologies Betsy Burton, Mike Walker Recorded: Aug 10 2016 58 mins
    Gartner Hype Cycles are designed to empower CIOs and IT leaders to make more impactful investment decisions, and reduce the risks of making the wrong ones. In this webinar we discuss the overall trends that all organizations must understand across all the Hype Cycles. The "what to watch" technologies from the Emerging Technologies Hype Cycle are also discussed.

    In this webinar, you'll learn:
    •The top trends driving business and technology change
    •How to leverage Hype Cycles to make investment decisions
    •The vale and impact of emerging trends
  • What IT Needs to Know About Office 365 Enterprise Voice Services What IT Needs to Know About Office 365 Enterprise Voice Services Mark Cortner Recorded: Aug 3 2016 61 mins
    Many organizations that consume Office 365 services are asking whether Skype for Business Online can be effectively used to replace their aging on-premises voice infrastructure. In this webinar, we examine the capabilities, limitations and implementation considerations of Office 365 enterprise voice services.

    In this webinar, you’ll learn:
    •What you need to know about Cloud PBX
    •How connectivity to Office 365 impacts voice service delivery
    •How organizations can implement a hybrid voice environment
  • What IT Needs to Know About Office 365 Enterprise Voice Services What IT Needs to Know About Office 365 Enterprise Voice Services Mark Cortner Recorded: Aug 3 2016 61 mins
    Many organizations that consume Office 365 services are asking whether Skype for Business Online can be effectively used to replace their aging on-premises voice infrastructure. In this webinar, we examine the capabilities, limitations and implementation considerations of Office 365 enterprise voice services.

    In this webinar, you’ll learn:
    •What you need to know about Cloud PBX
    •How connectivity to Office 365 impacts voice service delivery
    •How organizations can implement a hybrid voice environment
  • Align Marketing & Customer Experience to Build Loyal Advocates Align Marketing & Customer Experience to Build Loyal Advocates Augie Ray Recorded: Jul 27 2016 60 mins
    Great customer experience design demands data-driven insights from marketing, but CX teams miss out on this vital input because they don't know what marketers can offer. By capturing critical insights and integrating them into each step of the CX design process, marketers can best influence CX success.

    In this webinar, you'll learn:
    •How marketing can best influence and support CX
    •How to identify what assets drive each stage of the customer journey
    •How to deploy your marketing resources to make the most urgent and important improvements to your CX
  • Align Marketing & Customer Experience to Build Loyal Advocates Align Marketing & Customer Experience to Build Loyal Advocates Augie Ray Recorded: Jul 27 2016 59 mins
    Great customer experience design demands data-driven insights from marketing, but CX teams miss out on this vital input because they don't know what marketers can offer. By capturing critical insights and integrating them into each step of the CX design process, marketers can best influence CX success.

    In this webinar, you'll learn:
    •How marketing can best influence and support CX
    •How to identify what assets drive each stage of the customer journey
    •How to deploy your marketing resources to make the most urgent and important improvements to your CX
  • What Is Cloud Security? What Is Cloud Security? Jay Heiser Recorded: Jul 21 2016 63 mins
    The cloud is like the weather: everybody wants to talk about it, but nobody wants to do anything about it. Cloud security is an especially problematic set of topics, with IT professionals, security managers, compliance functions and corporate management, all thinking that different things are clouds. Everybody worries about something different, so it's no surprise that relatively few enterprises have a coherent understanding of what the cloud risks are, and how to effectively assess and address them.

    In this webinar, you'll learn:
    •How to address multi-tenancy risk
    •The similar security challenges encountered by private, hybrid, and public cloud
    •How to ensure that corporate digital assets are effectively managed
  • 2016 Chief Supply Chain Officer Survey 2016 Chief Supply Chain Officer Survey Dana Stiffler Recorded: Jul 20 2016 41 mins
    Every two years, Gartner refreshes its foundational chief supply chain officer study. The study highlights the shifting business priorities of supply chain leaders and what drives their supply chain strategies, with major implications for investment plans, talent development, technology infrastructure, and organizational design. This webinar is a discussion of the 2016 data and includes updated findings on strategies and capabilities, organization and talent, and opportunities and threats by industry.

    In this webinar you’ll learn:

    •How supply chain’s contribution is viewed by peer functional leaders and the CEO
    •The current top investment priorities for CSCOs and how these have shifted since 2014
    •What supply chain leaders view as the biggest risks to their short- mid- and long-term success

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