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Social Business

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  • Bring Workload Automation into the Era of SMAC (Social–Mobile–Analytics–Cloud)
    Bring Workload Automation into the Era of SMAC (Social–Mobile–Analytics–Cloud)
    Tom Geva, Senior Product Manager, BMC Software Inc. Recorded: Nov 5 2014 37 mins
    Adapt to the impact of Social – Mobile – Analytics – Cloud on your batch workloads.

    You may have automated your batch workloads years ago—but have you updated your workload automation environment for a new generation of demands? In the era of Social – Mobile – Analytics – Cloud (SMAC), a modern enterprise workload automation can help you deliver applications faster, at a higher level of service. In this complimentary webinar, you’ll learn:

    • How SMAC technologies have changed the delivery and consumption of workloads
    • The role of workload automation in supporting rapid business changes
    • Strategies to deliver applications faster while increasing the level of service provided

    SMAC technologies can drive transformative value for your business—but only if your workload automation environment keeps pace with the complexity they can introduce. Learn how to meet the latest business requirements more quickly and efficiently.
  • Social Business - Way Beyond 2001: A New Business Model Odyssey
    Social Business - Way Beyond 2001: A New Business Model Odyssey
    Kris Vann, Actiance & Jason Breed, IBM Recorded: Aug 14 2014 49 mins
    The future of work is already here. Entire industries are facing nimble, new competitive threats. Organizations, using old-school processes that hamper their employees’ abilities to react, risk being displaced by web-based, crowd-sourced start-ups. We have to re-think the model and act with certainty and agility.

    There is significant opportunity to transform businesses through a new model. One that enables an ecosystem of agent / employee engagement to better meet the expectations of how customers want to connect to companies. One that enables employee engagement in a way they want to work within companies.

    In this session, you’ll learn why:
    • Cloud will be the basis of new business models
    • Data analytics will be the source of competitive advantage
    • Engagement (mobile/social) will be the way companies get and gain customers and employees
    • Businesses need a new 3-layer program to help re-invent their systems of engagement
    • Compliance is the necessary middleware to maintain control and make engagement possible
  • Social vs. Risk-Averse Enterprises: Is it possible to be both?
    Social vs. Risk-Averse Enterprises: Is it possible to be both?
    Sandy Carter, IBM & Kailash Ambwani, CEO, Actiance Recorded: Jun 19 2014 53 mins
    If there was a technology that helped you build strong engagement with your customers, increased employee productivity, and reduced marketing costs, would you, could you adopt it? Perhaps perceived risk is holding you back. Join us for an innovating discussion about Social and Risk-Averse Enterprises. Don’t miss out on fully capturing the business value of social.
  • What is Today's Most Effective Form of Business Communications?
    What is Today's Most Effective Form of Business Communications?
    Steve Leaden, Leaden Associates Inc; Niel Levonius, RingCentral; Michael Boscia, MTM Technologies Recorded: Jun 19 2014 56 mins
    With so many different ways of communicating within your business, like phone systems, instant messaging, email, collaborative tools, social networks, video conferencing and even mobile, it might be overwhelming when deciding what communication solutions suit your business needs best. In this session, learn about the benefits and roadblocks in deploying mission-critical business communications and hear of the latest technologies that improve communication and collaboration within your business.
  • Making the Most of Social In Your Business; While keeping it under control
    Making the Most of Social In Your Business; While keeping it under control
    Dave Durazzano & Todd Heythaler Recorded: May 28 2014 46 mins
    Join IBM and Actiance to learn how to get the most out of Social for your business, while controlling the risks. The statistics are well documented regarding how Social can help grow your business. But many are slow to adopt Social aggressively because of fears of exposure and control. Join us to learn how IBM and Actiance have teamed to provide seamless integration of the Social tools you need and the governance and controls necessary to make Social profitable and easy to manage in your business.
  • Social Networking and the Social Enterprise
    Social Networking and the Social Enterprise
    Sandy Carter & Kailash Ambwani Recorded: May 22 2014 8 mins
    A conversation between Sandy Carter, IBM, and Kailash Ambwani, Actiance, about reaping the benefits of Social in business, while controlling content and protecting your brand.
  • Five Key Trends that Effect Enterprise Social Network Deployments
    Five Key Trends that Effect Enterprise Social Network Deployments
    Tom Petrocelli, Research Director, Enterprise Social, Mobile, and Cloud Applications, Neuralytix, Inc. Recorded: Feb 6 2014 42 mins
    Neuralytix has been tracking many of the trends that effect enterprise social network deployments. These trends present clues to how to deploy this type of enterprise social network successfully – or not. Understanding where the market for enterprise social networks is heading will provide vendors and IT professionals alike tools for successful new deployments and for enhancing existing ones.
  • Transparency in Business - Risk or Essential?
    Transparency in Business - Risk or Essential?
    Perrine Crampton, PayPal; Jeff Schick, IBM; Janet Fouts, Tatu Digital Media; Marc Lawn, DBA Founder, The Business GP Recorded: Mar 14 2011 49 mins
    With globally distributed teams and an often remotely connected workforce, top businesses are looking for ways to further collaborate efficiently and in a transparent manner across various business functions and geographies.

    Do companies have a holistic view of transparency and is there such a
    thing as excessive transparency? At this panel session, leading experts in the industry who have experience using collaboration tools successfully across various departments in the enterprise will debate the need for transparency and whether transparency is a risk for your company or essential for growth.

    Panel:
    Perrine Crampton, Social Ecosystem Manager, PayPal
    Jeff Schick, Vice President, Social Software, IBM
    Janet Fouts, Social Media Coach, Tatu Digital Media

    Moderator:
    Marc Lawn, DBA Founder, The Business GP
  • Proactive, Engaging, Social - Redefining the Customer Experience
    Proactive, Engaging, Social - Redefining the Customer Experience
    Paul Greenberg, leading Social CRM consultant and blogger and Namrata Murlidhar, Sr. Product Marketing Manager at Jive Recorded: Dec 15 2010 59 mins
    Join Paul Greenberg, Social CRM industry expert and author, to learn how customer engagement is being re-defined in the new era of social business. He will discuss new approaches for engaging proactively with the new breed of customer, from how to get their attention, acquire, and retain them -- not just as buyers, but as advocates. How you deal with the social customer will be the basis for your company's success or failure.
  • Social Media in the Workplace: Challenges & Opportunities
    Social Media in the Workplace: Challenges & Opportunities
    Jennifer Knippenberg, Manpower; Mitch Halaby, Ajilon Finance; Adam Mertz, Jive; moderated by Pierre Khawand, People-OntheGo Recorded: Oct 6 2010 79 mins
    Panelists:
    - Jennifer Knippenberg of Manpower, Sr. Recruiting Strategies & Solutions Manager
    - Mitch Halaby, Senior Executive Recruiter, Ajilon Finance
    - Adam Mertz, Product Marketing Manager, Jive

    Moderator:
    Pierre Khawand, Founder & Principal of People-OntheGo

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