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DCX Series [Ep. 2]: How to Capitalize on Digital Customer Experience
Robin Gareiss, President & Founder, Nemertes Research
Nemertes recently completed an extensive research project evaluating how companies are transforming their customer experience. In the second episode of our Digital Customer Experience webinar series, you'll learn: • How are companies organizing to transform CX? • Who runs the projects, and who is on the teams? • What is a typical budget for digital…
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![DCX Series [Ep.1]: The Technologies & Vendors Driving Customer Engagement](https://www.brighttalk.com/communication/324507/preview_1533052853.png?width=640&height=360)
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