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HPE Software EMEA

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  • Reduce Service Desk costs with Big Data Analytics
    Reduce Service Desk costs with Big Data Analytics
    Thore Senneset – Incident Manager in HEMIT and Markus Hammelmann – Dipl.-Ing., MBA working for T-Systems GmbH Recorded: Oct 11 2016 49 mins
    What value does automation and big data analytics bring?

    Big Data analytics provides actionable insight and fast knowledge delivery. It allows you to see trends in incident and other service desk data for an easy jumpstart into proactive problem management. Together with faster call handling and problem resolution times, there are significant improvements in efficiency and a decrease in cost for the IT organization.

    See what others have achieved:

    The real proof of value of an automation solution is what others have achieved. Join us to hear from:

    -Thore Senneset – Incident Manager in HEMIT, Norway – on how Smart Analytics helped them reduce incident and interaction resolution times.
    -Markus Hammelmann – Dipl.-Ing., MBA working for T-Systems GmbH, Germany – will share how Smart Email helps T-Systems to automatically classify incoming tickets and help them to reduce email ticket handling time.
  • HPE Connected MX  - Your New Generation Endpoint Data Protection Solution
    HPE Connected MX - Your New Generation Endpoint Data Protection Solution
    Ed Gavin, Product Manager & Gagan Bhatia, Product Marketing Manager Recorded: Jul 13 2016 59 mins
    Is the endpoint backup of your mobile workforce being challenged? Learn how Connected MX addresses these challenges with optimized, continuous data protection. Understand how Connected MX safeguards your organization's endpoint data with enterprise-grade security features.
    Here the success Connected MX is already having on organizations who have transitioned from Connected Backup to Connected MX, and how you can also benefit from this.
  • The vision of zero incidents
    The vision of zero incidents
    Linus Linder, IT Director at FARO Europe GmbH & Co. KG. Recorded: Mar 17 2016 44 mins
    Measurement technology specialist, FARO, needed to advance its IT Service Management (ITSM) to ensure ongoing support for 1,500 employees worldwide and to safeguard efficient operation of its new SAP deployment. Delivered from the cloud, HPE Service Anywhere was the solution. Join Linus Linder, Director IT at FARO Europe GmbH & Co. KG, as he shares his experiences on his journey to zero incidents.
  • What does the uncomfortable truth mean for your business?
    What does the uncomfortable truth mean for your business?
    Tim Grieveson, EMEA Chief Cyber & Security Strategist, Hewlett Packard Enterprise Recorded: Dec 7 2015 4 mins
    In this 2nd short video (3 mins) Tim Grieveson, EMEA Chief Cyber & Security Strategist, Hewlett Packard Enterprise discusses the findings of the 6th Annual Cost of Cyber Crime report, conducted by the Ponemon Institute. Breaches are more expensive and are taking longer to remediate. It’s not if, it’s when will my organization be breached.

    You need to focus on the data:

    1.Classify your assets – understand what you are trying to protect
    2.Understand what is critical
  • Can Security Intelligence create business value?
    Can Security Intelligence create business value?
    Tim Grieveson, EMEA Chief Cyber & Security Strategist, Hewlett Packard Enterprise Recorded: Dec 7 2015 4 mins
    Watch this short video (3 mins) as Tim Grieveson, EMEA Chief Cyber & Security Strategist, Hewlett Packard Enterprise discusses the findings of the 6th Annual Cost of Cyber Crime report, conducted by the Ponemon Institute. Tim looks at the top trends highlighted in the report and identifies what you need to know to create business value from security intelligence.
  • HP Smart Analytics as a game changer for help desks
    HP Smart Analytics as a game changer for help desks
    Charl Joubert, Change and Configuration Manager SMS, University of Pretoria Recorded: Oct 6 2015 27 mins
    Charl Joubert from University of Pretoria in South Africa explains why HP Service Manager with Smart Analytics leverages Big Data to be a game changer for problem management at the service desk and how amazing gains have been measured on daily tasks.
  • Create an automated data center and optimize your company productivity
    Create an automated data center and optimize your company productivity
    Ralf Schäfer, COO/CSO/CCO COMLINE AG & Marco Kleiner, Data-Center-Services Director Recorded: Oct 1 2015 34 mins
    COMLINE has updated and improved its datacenter to the next generation, based on HP Cloud Service Automation and HP Operation Orchestration. COMLINE has built a secure and highly automated hybrid cloud architecture to deliver IT services to SMEs throughout Germany from an advanced data centre. Return on investment has been achieved in less than one year along with 80% company productivity gain.
  • Infuse powers customer service transformation with HP Service Anywhere
    Infuse powers customer service transformation with HP Service Anywhere
    Nalin Parbhu, Chief Executive Officer, Infuse Consulting Ltd. Recorded: Sep 24 2015 30 mins
    UK-based global IT services company Infuse uses HP Service Anywhere to manage its own internal IT services as well as being a key part of its innovative useMango™ solution. useMango™ saves customers 40% on testing costs and 80% of time savings.

    Join Infuse CEO Nalin Parbhu for this interactive session where he will share how HP Service Anywhere keeps Infuse and useMango™ ahead of the game – and how it can do the same for you.
  • Case Study: Faro - why they chose HP Service Anywhere
    Case Study: Faro - why they chose HP Service Anywhere
    Linus Linder, Director Information Technology, FARO Europe GmbH & Co. KG Recorded: Jul 2 2015 31 mins
    Join this webinar to hear what challenges Faro were facing around IT Service Management and why they chose HP Service Anywhere; which is an intuitive self-service portal - providing effective and easy problem management and much more.

    FARO is the leading and trusted source for 3D measurement, imaging and realization technology. The company develops and markets computer-aided measurement and imaging devices and software. Worldwide, approximately 15,000 customers are operating over 30,000 installations of FARO systems.
  • The Digitization of Everything Part 2
    The Digitization of Everything Part 2
    Mike Shaw and Dan Wood, HP Enterprise Software EMEA Recorded: Jun 24 2015 16 mins
    Everything is digital. Industries are transformed as products and services become “software-defined”. Organizations win by putting engaging applications in the hands of customers and insightful data in the hands of employees.

    This new style of business requires a new style of IT. Core IT to deliver the backbone of services to run business operations, and Fluid IT to be a partner in building brands, experiences, and loyalty.

    IT faces a challenge – how to be efficient and consistent, as well as experimental and innovative.

    Join this webinar to learn the 5 key success factors:

    1.Transform IT into a true Services Broker

    2.Continuous Innovation and DevOps

    3.Seize the Data

    4.User Experience is Everything

    5.Think like a Bad Guy

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