HEAT Software (formerly FrontRange)

Because having only one option isn't an option

HEAT Software (formerly FrontRange) is a leading provider of Hybrid IT Service Management (ITSM) and Client Management/ Unified Endpoint Management software solutions for organizations of all sizes. With our suite of HEAT applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service, and other enterprise functions. Our customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. HEAT Software is headquartered in Milpitas, Calif., and can be found at www.heatsoftware.com.

7,361 Channel subscribers

Latest Talk

December 8, 2016 6:00pm GMT+0000 | 57 mins

Customer Service: Maximizing Service Management Beyond IT

Paul Kelsey, Kifinti Solutions Inc. & Mike Heberling, HEAT Software

Customer Service: Maximizing Service Management Beyond IT There is a distinct need for a tech support staff with a desire for supporting customers with immediacy and social intelligence— creating a better connection in a digital world. Both internal and external customers are utilizing more communication channels and more devices now than ever before. The mobile…

Watch now