HEAT Software (formerly FrontRange)

Because having only one option isn't an option

HEAT Software (formerly FrontRange) is a leading provider of Hybrid IT Service Management (ITSM) and Client Management/ Unified Endpoint Management software solutions for organizations of all sizes. With our suite of HEAT applications, HEAT Software is the only company in the world that provides, from a single platform, Service Management and Unified Endpoint Management software on-premise and in the cloud. HEAT manages millions of service interactions and millions of endpoints every day for thousands of leading organizations across IT, HR, Facilities, Finance, Customer Service, and other enterprise functions. Our customers deliver world-class service while maximizing operational efficiencies with reduced cost and complexity. HEAT Software is headquartered in Milpitas, Calif., and can be found at www.heatsoftware.com.

Latest Talk

December 8, 2016 6:00pm GMT+0000 | 57 mins

Customer Service: Maximizing Service Management Beyond IT

Paul Kelsey, Kifinti Solutions Inc. & Mike Heberling, HEAT Software

Customer Service: Maximizing Service Management Beyond IT There is a distinct need for a tech support staff with a desire for supporting customers with immediacy and social intelligence— creating a better connection in a digital world. Both internal and external customers are utilizing more communication channels and more devices now than ever before. The mobile…

Watch now

On-demand Talks

Customer Service: Maximizing Service Management Beyond IT

5 years ago 57 mins
Manage any device, anywhere from a single console with HEAT LANrev

5 years ago 36 mins
Windows 10 - One Year Later

5 years ago 55 mins
Introducing HEAT LANrev for Unified Endpoint Management

6 years ago 28 mins
A 2016 Survival Guide to Providing Multi-Device Support

6 years ago 60 mins
Challenges and Solutions to Windows 10 Migration

6 years ago 3 mins
How to Survive a Tsunami of Service Requests

6 years ago 58 mins
Top 3 Strategies to Future-Proof Multi-Platform Endpoint Management

6 years ago 46 mins

Latest Talk

Customer Service: Maximizing Service Management Beyond IT

On-demand Talks

Brighttalk site footer content