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DiscussUC Webinars

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  • Leveraging SDN and NFV for Next-Gen Mobile Network Infrastructure Leveraging SDN and NFV for Next-Gen Mobile Network Infrastructure Anshu Agarwal, VP Marketing, ConteXtream Recorded: May 14 2015 38 mins
    Network functions virtualization (NFV) and Software-defined networking (SDN) have the potential to revolutionize mobile service provider networks. The transformation of moving the functions out of dedicated appliances and into virtualized applications that can run on generic hardware makes carriers faster and leaner, allowing them to roll out new services more quickly and be more flexible in how they run their networks. Here we will discuss the different mobile use cases that can take benefit of SDN/NFV paradigm. This new programmable network is also future-protected and designed to help support the new demands that come with the Internet of Things (IoT), BYOD, video and more.
  • A Crash Course in Hosted Voice A Crash Course in Hosted Voice Marcus Schmidt, Director of Product Development, West IP Communications Recorded: May 14 2015 39 mins
    Enterprises are moving to hosted voice – if you haven’t made the move yet, chances are you will in the next 5 years. Whether you’re familiar with these services or just starting to learn, join us as we provide a quick overview of the technology, delivery methods and benefits of moving to the cloud.
  • New Strategies for Disaster Recovery and Business Continuity New Strategies for Disaster Recovery and Business Continuity Marcus Schmidt, Director of Product Development, West IP Communications Recorded: Apr 30 2015 19 mins
    You can’t afford to lose even 5 minutes of business due to downtime these days. In this webinar, we will discuss several new strategies available in the marketplace to keep your communications platform safe from network outages, natural disasters and even that rogue backhoe operator.
  • 9-min - Benefits of Hosted Voice with QoS -and- Ensuring Call Quality 9-min - Benefits of Hosted Voice with QoS -and- Ensuring Call Quality John Scarborough, SVP Marketing & Product Management, MegaPath Recorded: Mar 25 2015 10 mins
    In the first half, learn the competitive advantages of Hosted Voice features and Quality of Service. In the second half, see how the "Three legs of a stool" work together to achieve call quality.
  • 2 min – Simplify by Unifying Your Communications onto a Single Platform 2 min – Simplify by Unifying Your Communications onto a Single Platform MegaPath Recorded: Mar 2 2015 3 mins
    Unified Communications - How to do more with less and keep your customers happy.
  • UC and Collaboration: Now Is the Time Embrace It (or Be Left Behind) UC and Collaboration: Now Is the Time Embrace It (or Be Left Behind) Stephen Leaden, President of Leaden Associates, Inc. and UC Strategies.com Expert Recorded: Jan 16 2014 45 mins
    Unified Communications and Collaboration (UC&C) is a technology that has been offered to the enterprise market for over 7 years – it is now gaining acceptance as mainstream. In this Webinar given by Industry UC&C Expert Stephen Leaden, learn

    -What is Unified Communications and Collaboration
    -What are the market and enterprise drivers for acceptance and use
    -How you can leverage Unified Communications to create major ‘shifts’ how your organization communicates
    -Examples of where UC&C is being used today, within the Contact Center and through an organization
    -How does UC&C with VoIP compare in cost with just VoIP 24 months ago
    -Why now is the time to embrace UC&C for your organization before you and your organization is ‘left behind’
    -Learn about the advent of newer UC&C next-gen applications how to incorporate these components into your organizational plans

    From this webinar, you will take away an understanding of Unified Communications and Collaboration and how to leverage the benefits of UC&C applications for your organization.


    Steve is a frequent speaker at national trade shows including Enterprise Connect and is a contributor and blogger to NoJitter.com and UCStrategies.com. Steve is also a principal with TelecomUCTraining.com, a successor to BCR Training which provides independent Telecom training. Steve is a Past president of the Society of Telecommunications Consultants, a national association that requires ethics and objectivity as a prerequisite for membership. Steve can be reached at (845) 496-6677 or via e-mail at sleaden@leaden.com.
  • WebRTC: Is it a GameChanger? WebRTC: Is it a GameChanger? Phil Edholm, President, PKE Consulting Recorded: Jan 9 2014 49 mins
    WebRTC is a technology that is getting a lot of publicity lately. At the core it puts real-time media into browsers, enabling a new framework for communications. However, WebRTC has the potential to enable significant change, potentially transforming the entire communications landscape. With the advent of peer communications and any web server being a communications and collaboration control host, the very framework of traditional communications will be transformed.

    In this webinar, you will learn what WebRTC is, how it operates, how it can change enterprise communications, customer service, and virtually every web based application. We will cover Interaction Experience 2.0, the emerging convergence of WebRTC, rich media and big data that will redefine the customer interaction experience and transform Contact Centers. Beyond today’s voice and video, with new services like the data channel, WebRTC will open up new capabilities in Unified Communications and Collaboration and enable virtually anyone to have rich communications experiences without requiring joining a service or group. This seminar will help you will understand why thinking about WebRTC is critical to every communications decision today.

    Phil Edholm is the organizer of WebRTC World Conf & Expo, the global eco-system event for WebRTC. With over 30 years experience in creating innovation and transformation in networking and communications, Phil is recognized as an industry leader and visionary. In 2007, he was recognized by Frost and Sullivan with a Lifetime Achievement Award for Growth, Innovation and Leadership in Telecommunications.
  • UCaaS and a world gone Mobile UCaaS and a world gone Mobile Michael Sterl, CRO and Co-Founder, SimpleSignal Recorded: Dec 10 2013 41 mins
    What exactly is UCaaS and why do I need to know? Business communication is no longer dependent on the telephone. In addition to the phone we communicate everyday using all kinds of modalities, features and apps. UCaaS unifies and simplifies all of the ways a business communicates and collaborates. This entertaining webinar will explore why the world of business is leaning into the future by adopting UCaaS.
  • Harnessing Unified Communications & Collaboration Potential Harnessing Unified Communications & Collaboration Potential Marty Parker, Principal Consultant; Don Van Doren, Principal Consultant, UniComm Consulting. Recorded: Dec 5 2013 45 mins
    Communications capabilities are undergoing radical change. Instant messaging, texting, social networks, and mobile devices are challenging traditional voice calls, e-mail and desk phones as the preferred communication tools. In addition, communication is being integrated into the software apps that we all use, whether for simple personal uses like making a restaurant reservation or for complex business transactions and collaboration. Things are changing and there’s no turning back.

    We call all of this Unified Communications and Collaboration (UC&C), and it’s critical to know what UC&C can do for your organization, right now.

    Join Marty Parker and Don Van Doren to learn how all the new tools of UC come together to fundamentally streamline work while cutting communication costs. This session will look at proven ways to remove communications barriers, bottlenecks, and breakdowns in today’s business processes. Marty and Don will describe the best practices for incorporating these concepts into your organization. Some of the topics will include:
    •How changes in communications capabilities will impact your strategic planning
    •What are the seven main applications for UC improvements to business processes
    •Why simply replacing your out-of-support PBX may not be the best solution
    •What are your options for creating a successful and economical UC&C roadmap
  • Simplifying UC: How to Get Better Results Out of Your UC Solutions Simplifying UC: How to Get Better Results Out of Your UC Solutions Jeremy Littlejohn, President and Chief Analyst of RISC Networks, Business Technology Analytics Recorded: Nov 21 2013 42 mins
    UC Solutions offer huge value for organizations, but they often come with complex implementations and maintenance. It doesn’t nave to be that complex. The right approach means a better implementation, more ROI, and better adoption. RISC Networks has spent 6 years assessing over 3,500 IT environments to help customers solve problems and plan for change. Much of that change revolves around UC. Through our analytics, we have determined that there is a simpler path to UC success. Focusing on only what matters, where it matters, and when it matters, produces a better UC implementation and results. This webinar will discuss the top 3 simplified priorities for approaching UC successfully.

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