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HP Enterprise Operations Management

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  • What’s New in HPE Service Anywhere August 2016 Release What’s New in HPE Service Anywhere August 2016 Release Steven Anderson, Tonya Scherba, Julie Azoulai HPE Recorded: Sep 8 2016 60 mins
    HPE Service Anywhere is a comprehensive, Big Data SaaS service desk based on industry best practices and built on a modern, scalable platform.

    August 2016 brings a new, feature-packed HPE Service Anywhere release. This webinar will present the release highlights and the benefits they will bring to your service desk.

    Highlights include:

    New mobile application that enables employees to self-solve issues and request services
    ChatOps-style integration with Slack and Hubot for collaboration and fast incident resolution
    On-call schedules for automatic routing of tickets to on-duty agents
    Project and portfolio management and asset management enhancements
    Security and performance features
  • Preview of Next HPE Service Manager and ITSM Automation Suite Releases Preview of Next HPE Service Manager and ITSM Automation Suite Releases Michael Pott, Scott Knox, Greg W. Morrison, Sree Subramaniam, HPE Recorded: Aug 31 2016 87 mins
    Join us in this webinar to discuss latest HPE Service Manager and ITSM Automation Suite innovations and learn about what is coming with the next releases. Topics we will look at include:

    New service portal for HPE Service Manager based on HPE Propel technology for a superior user experience
    End user chat using virtual agent and Big Data technologies for improved customer satisfaction
    Native email integration leveraging Big Data analytics to decrease ticket handling times further
    New innovations to leverage Chat for IT Operations Management use cases such as the major incident process
  • Product demo: HPE Data Center Automation. Use cases for your IT automation! Product demo: HPE Data Center Automation. Use cases for your IT automation! Sibel Satiroglu and Jason Odorizzi, HPE Recorded: Aug 25 2016 31 mins
    Automation is at work! Learn how an Infrastructure Administrator, a Database Administrator and an IT Compliance Manager use the HPE Data Center Automation solution as part of their everyday jobs.

    In this webinar, we will demo the solution for the following use cases:

    • Provision a server in a matter of minutes
    • Patch a database in a few simple steps with OOTB, repeatable workflows
    • Automate compliance the smart way with OOTB content and automated scan & remediation


    The webinar is presented by Sibel Satiroglu, Senior Product Marketing Manager and Jason Odorizzi, Senior Technical Product Manager for Data Center Automation at Hewlett Packard Enterprise.

    Webinar is best viewed in full screen mode and high resolution.
  • Become a Cloud Master with the HPE Helion Cloud Suite Become a Cloud Master with the HPE Helion Cloud Suite Keri Sprinkle, Neil Miles, Kiran Makarla HPE Recorded: Aug 23 2016 56 mins
    In our first Helion Cloud Suite web event, we introduced you to the new software suite from HPE that brings together a full range of hybrid cloud capabilities, enabling you to deliver and manage the full spectrum of applications and technologies -- from traditional, virtualized, cloud native and containers -- across a broad range of infrastructure environments.


    Join this web event for a deeper dive, and be the first to see this new suite in action:

    Manage hybrid and multi-cloud environments
    Develop, deploy, and scale cloud-native applications
    Drive business performance with focused analytics

    More than just a hybrid cloud management platform, the HPE Helion Cloud Suite can help you manage any cloud, any environment, and any technology for any application. Go beyond cloud management, and learn what it means to become a cloud master.


    View Part 1 of this 2 part series at: http://www.vivit-worldwide.org/members/group_content_view.asp?group=103644&id=600517
  • No Limits Cloud – Introducing the HPE Helion Cloud Suite No Limits Cloud – Introducing the HPE Helion Cloud Suite Keri Sprinkle, Neil Miles Recorded: Jul 28 2016 53 mins
    The HPE Helion Cloud Suite is a new software suite that brings together a full range of hybrid cloud capabilities, enabling you to deliver and manage the full spectrum of applications and technologies -- from traditional, virtualized, cloud native and containers -- across a broad range of infrastructure environments.

    The HPE Helion Cloud Suite provides:

    Full-stack automation and a powerful orchestration engine to enable rapid delivery of IT services and applications
    A common simplified, self-service storefront for IT and developers
    A complete development environment supporting DevOps processes for traditional and cloud-native applications
    Operations management capabilities with big data analytics and service-based compliance
    Complete hybrid cloud management so you can design, deliver and manage IT services across multi-vendor traditional IT, private, public and managed cloud environments
    Join us for this web event to find out how the HPE Helion Cloud Suite can help you take advantage of any cloud, any environment and any new technology for any application.
  • How to use a Discovery Tool to Supercharge Your ITSM Program How to use a Discovery Tool to Supercharge Your ITSM Program Doron Orbach, Bill Dyck, Nick Rendall Recorded: Jul 20 2016 66 mins
    IT departments are constantly searching for new ways to optimize the speed, quality, and cost of their IT Service Management (ITSM) activities. Surprisingly, one solution that is often overlooked in the optimization process is the increased usage of a discovery tool within a configuration management system (CMS) to be the powerhouse for all ITSM, ITAM, operations analytics, and even network management processes.

    This webinar will take a deep dive into the uses of discovery tools and how they can be greater leveraged into all facets of ITSM, ITAM, operations analytics, and network management processes for increased value creation.

    Discovery Tools: Why they’re more relevant than ever
    ITSM, ITAM, operations analytics, and network management use cases and functions enabled by an integrated Discovery Tool
    Examples of successful integrated Discovery Tool usage across all IT processes
    HPE Universal Discovery Tool and Applications
  • 5 New Ways to Focus Operations Through a Business Lens with Bridge Suite 5 New Ways to Focus Operations Through a Business Lens with Bridge Suite Ian Bromehead, HPE, Harald Burose, HPE, Luke Bradley Vodofone Recorded: Jun 30 2016 67 mins
    83% of recently surveyed companies agree that end-to-end visibility is critical to operating a hybrid cloud.

    94% state that a single integrated solution is needed to monitor Hybrid IT environments.

    But how do you monitor private and public cloud services? How do you make sure you're delivering appropriately? What if you're paying far too much for services you consume? Does monitoring providers give access to any use? With the new HPE Operations Bridge Suite, we'll show you how you can address these issues, and with the help of our customer Vodofone Group, you'll learn what benefits you can extract through adopting it
  • HPE Data Center Automation solution. There’s something in it for everyone! HPE Data Center Automation solution. There’s something in it for everyone! Sibel Satiroglu and Kim Miller, HPE Recorded: Jun 28 2016 15 mins
    You’ve come to the right spot to hear about HPE’s Data Center Automation solution, and we think there’s something in it for everyone.

    Are you “everyone”? Well, if you’re in a bit of frenzy about your data center, and you wish your IT operation costs were lower (or simply not spiraling out of control) and think it would be amazing if service requests didn’t take ages to fulfill, this webinar is for you. If you wish staying compliant didn’t have to be so difficult and you’d love if shadow IT could become a nonentity, this webinar is for you. And if you dream of the clouds, but have to deal with humdrum tasks instead, this webinar is for you!

    In this webinar, you’ll hear about:

    •An overview of the Data Center Automation solution
    •What makes the solution unique
    •The business benefits (with real life examples)
    •How you can use the solution to scale (with flexibility and choice)

    The webinar is presented by Sibel Satiroglu and Kim Miller, Senior Product Marketing Managers for Data Center Automation.
  • Accelerate your Big Data Service Desk with HPE ITSM Automation Suite Accelerate your Big Data Service Desk with HPE ITSM Automation Suite Michael Pott Scott Knox HPE Recorded: Jun 28 2016 70 mins
    User expectations are changing. Users demand a better user experience with support, fast response and short resolution times. At the same time, IT is under pressure from the business to reduce risk and cost. In this world, the service desk continues to be the main bridge between the business, users and IT. Hewlett Packard Enterprise has added a new offering, HPE ITSM Automation Suite, an on-premise software suite which helps today’s IT organizations meet these new needs. HPE ITSM Automation Suite provides all software needed to build your big data service desk.

    Join this webinar to learn about:

    What is HPE ITSM Automation Suite and why you should care?
    How the ITSM suite will help to automate core ITSM use scenarios
    How to improve user experience and agility with a big data service desk
    Strategy and direction of HPE IT Service Management Automation Suite (incl. Service Manager)
  • Take APM to the Next Level - Collecting Data To Improve User Experience Take APM to the Next Level - Collecting Data To Improve User Experience Eric Odell, Udi Shagal, Len Tocco, Michael Logsdon Recorded: Jun 21 2016 55 mins
    We’ve lived in the “golden age” of application performance management (APM)… But we’ve operated in data silos. IT Ops teams focus on performance and availability of services in the backend, while developers focus on tracing and troubleshooting of poor transactions. Meanwhile, the marketing team monitors user adoption and flows, business data and customer sentiment.

    But no one is managing the bigger picture. It’s not enough to simply know if the app is performing slowly or if the server is down.

    Today’s digital businesses require the IT Ops and Applications teams to go beyond monitoring infrastructure Service Level Agreements (SLAs) to including a basic understanding of technology’s impact on the end user experience. Traditional APM tools must evolve even further to link application performance with KPIs that matter to the business. Managing today’s digital user experience demands closer alignment with business requirements and ever changing customer expectations.

    Join us for this live webcast to learn how HPE AppPulse Suite helped St. Louis-based Ameren Corporation:

    Link app performance directly to customer experience
    Make performance action-optimized – generating actionable insights that inform decisions
    Dissolve cross-team barriers – improve DevOps collaboration

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