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Leadership: From Ordinary to Extraordinary

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  • Skills To Raise Your Own Emotional Intelligence .... TODAY!
    Skills To Raise Your Own Emotional Intelligence .... TODAY!
    Dr. Stephanie Parson Recorded: Sep 25 2013 33 mins
    Dr. Stephanie will share five actions you can take today to see an increase in your emotional intelligence.
  • The Mystery of Delivering On-Time, On-Budget & Meeting Customer's Expectations
    The Mystery of Delivering On-Time, On-Budget & Meeting Customer's Expectations
    Dr. Stephanie Parson Recorded: Aug 27 2013 32 mins
    Approximately two-thirds of all projects fail to meet their objectives, are not delivered on time, or cost more money than the budget planned for. The goal of every successful Project Manager (PM) and project team is to deliver the project on time and within the allocated budget. Discover 7 secrets of project management success!
  • At Your Service
    At Your Service
    Ann Lee Recorded: Jul 23 2013 30 mins
    Customer service excellence will give you the competitive advantage you need to survive in a tough and increasingly uncertain business climate. In today’s customer-oriented business environment, "people skills" are critical for personal and organizational success. How you handle your customers can directly affect your individual goals as well as your team’s and company’s performance. This customer service webinar will provide you insight on the skills you need to communicate professionalism, gain respect, enhance customer relationships and secure an overall competitive advantage through customer service excellence.
  • It's All About Trust--Business Ethics and the Bottom Line
    It's All About Trust--Business Ethics and the Bottom Line
    Ann K. Lee Recorded: Jun 25 2013 34 mins
    There is a connection between organizational ethics and business value. People do business with organizations they trust. Once consumer confidence has been betrayed, it is an uphill battle for businesses to recover--assuming that recovery is even possible. Establishing an organizational culture of ethical behavior is a strategic imperative for leaders.
  • Coaching The Un-Coachable
    Coaching The Un-Coachable
    Dr. Stephanie Parson Recorded: May 28 2013 32 mins
    Perhaps they were mis-hired to begin with. Or, perhaps they were promoted well past their ability; perhaps they simply don't want to do what's required... You just don't know and you're spending a ton of your time analyzing the "why" and the "what. Perhaps you're thinking is "I'm spending my time for no return, when I could be spending it on someone else for recognizable value." Dr. Stephanie shares success strategies on working with the un-coachable.
  • Critical Success Factors For Improving Strategy Execution
    Critical Success Factors For Improving Strategy Execution
    Dr. Stephanie Parson Recorded: Mar 19 2013 31 mins
    A brilliant strategy, blockbuster product or breakthrough technology can put you on the competitive map, but only solid execution can keep you there. You have to be able to deliver on your intent. Unfortunately, the majority of companies aren’t very good at it. This webcast will focus on exploring critical success factors related to improving strategy execution.
  • The Impact of Strategic (Mis)Alignment
    The Impact of Strategic (Mis)Alignment
    Dr. Stephanie A. Parson Recorded: Feb 27 2013 30 mins
    Good strategic alignment has an amazing effect on organizational performance. People perform better when they fully understand and accept the purpose and goals of their organization, and they develop a better sense of ownership when they understand what difference they make in achieving those goals.

On the other hand, lack of strategic alignment is one of the major causes for organizations to fail. Many organizations over time lose track of their key business purpose; they find it hard to answer the question: "Why are we in business?". This seems like a simple question with a simple answer; in reality however all too many businesses have lost sight of their key business purpose.

Often this is caused by growth and diversification, often by shareholder centered rather than customer centered behavior, often because the self centered rather than customer centered objectives of top management blur the focus. As a result of this the strategic goals, business processes and organizational culture become misaligned, employees lose their focus, and customers lose their faith.
  • Why Is It So Hard To Link My Leaders To Obtaining Business Results?
    Why Is It So Hard To Link My Leaders To Obtaining Business Results?
    Dr. Stephanie Parson Recorded: Jan 22 2013 29 mins
    Discover the strategies used by Fortune 100 business leaders in obtaining measurable business results.
  • Keys to Success & Life
    Keys to Success & Life
    Stacey L. Cobbs, MBA, PMP Recorded: Dec 18 2012 27 mins
    Success does not belong to a select few; success belongs to “you,” if you’re willing to go after it. Success is never handed out, you must take it, but you don’t take it by force. You take success by becoming a successful person internally. When you succeed on the inside, by taking on the thoughts of a successful person, the results will show on the outside. Discover seven life changing keys to success; these concepts will alter your life if you implement them.
  • Where Eagles Dare - The Fundamental Difference Between Managing & Leading
    Where Eagles Dare - The Fundamental Difference Between Managing & Leading
    Ann K. Lee Recorded: Nov 29 2012 31 mins
    Have you ever wondered why so many misuse ... over abuse ... misunderstand the difference between management and leadership? Join us and discover the difference and how you can excel in both!

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